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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 296 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers often highlight the excellent camera quality, with many praising the crisp and clear images, both during the day and at night. The effective night vision capabilities also receive significant praise, allowing for clear viewing even in low-light conditions. Ease of installation and use are additional benefits frequently mentioned by satisfied users. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 296 reviews
  • Rated 5 out of 5 stars

    Highly Recommend Surveillance System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera system is great! The quality of the picture is great during the day and the night vision. These are wired cameras, so you will have to have someone who can run the wires to install the cameras where you want them if you can’t do it yourself. The set up of the DVR is easy. It’s super easy to install and setup the app on your phone. There isn’t a month fee or anything that cost extra unlike some other products. You can view live streaming video from anywhere your at. You can set up the system to record continuously or only record certain activity. So not only can it record continuously but You have the option to have it record only human activity, vehicles or you can have it record when any movement is detected. The quality of these cameras are great! These have an option you can set up for the spotlight to come on when motion is detected. It also has an option to have audio alerts or sirens to make sounds upon motion being detected. One of the things I also like is that by using the phone app, you can speak to someone through the cameras via two way audio. You can not get a better quality system for the price! I highly recommend this product!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and glad to hear you are enjoying your system. Please let us know if you have any issues. Thanks, Night Owl SP Digital Support Team

  • Rated 3 out of 5 stars

    No bells or whistles but does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video and night vision is good. Cameras are meant to be hung upside down, they dont have 360 rotation. These don't come with facial recognition. It's constantly notifying me that a human was dectected - sometimes I can't see anything changing in the videos and sometimes its a cat or spider. Don't have the ability to speak through the camera, only with presets. Everything on the back of the DVR is so close together its difficult to get your hands in there to screw and plug in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A special thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll tell you what… these are the best for your money cameras on the market! I’ve had many different name brands and I’m extremely satisfied with my new Night Owl setup. Not to mention, the easy navigation. Thanks Best Buy and thank you so much Night Owl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cameras on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing. I have them all around my home for more than a year and they have not failed me. I am able to see live and rewind to see if I missed something. I highly recommend these cameras for peace of mind and safety. The price cannot be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cameras are clear and focused. The microphone picks up sounds from across the street. I would recommend this system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started out good, went downhill quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have given us some very clear images in the past that we were very happy with. But before we knew it (less than a year), we started experiencing major issues. Heavy blur or distortion in one camera that came from nowhere and seems to be unfixable. Another stopped working completely one day. Another has a faulty wire and flashes the flash light and beeps if plugged in (essentially also rendering it completely unusable too). We are not expecting a long lifespan for these cameras after the issues we’ve already experienced. In short: Started out good, went downhill quickly.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear that you are having a problem with your cameras. We welcome the chance to provide you with some advanced support. Your purchase includes a 1 year warranty against material defect or failure. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you. Thanks, Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for the barbershop. Had to get creative with the wiring but overall great picture. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture. App is real easy to use. Really happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my sance cameras with this night owl made in the US and the quality is amazing! I was able to used the same wiring of my old cameras which was good due to I have wiring throughout the attic. Really recommend this caneras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best affofdable security camera for your property

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to learn how to use and understand its operation .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of $400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was refraining from writing a review until more time passed before I found out the limitation of this system. I purchased this setup to replace an older Amcrest system in which one of the cameras failed, deciding to go with an “upgrade” with something newer. The cameras (resolution and night vision) are actually really good, and that’s the only reason I didn’t rate this system 1 star. Where this system severely disappointed was the way in which footage is recorded and stored. First off, there is no way to disable “event based” recording, there is only an option to select “continuous” on top of that. So when one has to go back and look for footage during a particular time window, the duration bar is filled with red lines signifying event based recordings, it is visual overload and I wish there was a way to have only continuous based recording (some of us live in major cities instead of the sticks and therefore there is always movement happening in all camera angles). The biggest design flaw is what happens when the storage space runs out on the HDD, which is basically nothing. The system runs out of space and doesn’t tell you, and there is no option to select for the system to loop back around and start re-writing the oldest footage once it runs out of space. My old Amcrest system had that capability. I found out when I needed to go back and review footage from a few days ago and realized it had nothing saved from the last few days because it ran out of space! I had to manually reformat the HDD! Finally, the last annoyance is having to “log in” with a password when you want to playback or mess with settings, this is very cumbersome when needing to quickly review footage for something that happened moments ago. I understand the purpose is designed with security in mind in case someone gets physical access to the DVR, but there should be an option to disable login requirements. All in all, this system is borderline useless for setting up in an urban/high traffic area, and overall for the lack of ability to automatically re-write over old footage once HDD space runs out. The cherry on top is the system is noticeably louder when information is being written onto the HDD when compared to my old Amcrest system, another slight nuisance at night time since I have the system and monitor setup in my bedroom.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
      Night Owl SP Digital Team

  • Rated 4 out of 5 stars

    plain not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have came with more functions and features for the price. live video quality and custom voice / siren alarms. and maybe some connectors to connect/extend the cables that come with the system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with easy step by step setup instructions. Perfect clarity day or night

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and happy to hear you are enjoying your system. Please reach out if we may ever be of assistance. Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    My camaras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great an the app very happy with the camaras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, has been working 6 months so far with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras. I installed them out of the country and the image is really great. Highly recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive for performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't access to set up to change password or initial set up and poor quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NightOwl cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! App is a plus! No extra monthly fees!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Plenty of cameras

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl security system, they are not new when it comes to securing your home. This system is 2K HD with 8 cameras and a 1TB HDD DVR. All 8 cameras are wired with 2 way mic and they all support black and white night vision. In the box you get all necessary accessories to get you started. The cables are very long, approximately 60 feet. The built quality I was not impressed with. I think they could have done better. The cameras are very light giving the impression of low quality. However they can be used outdoors and they are rated IP65 water resistant. Setting it up seems to be easy if it works correctly. I tried the recommended setup which is connecting it via Bluetooth. That for me didn’t work so I had to do a manual setup, after that I was able to connect it Bluetooth. Once setup, navigating through the UI of the DRV is simple. At the main home screen you will have a view of all your cameras. To access the UI menu simply click on the right button of the included mouse. Be aware to access this system remotely you need to connect it hardwire via ethernet connection. It does not support wireless connection except the Bluetooth for setup. The Night Owl app is very simple, not hard to navigate and with this system you have basic options. Connecting the cameras are also super easy with the included power video cables. There’s a 4 way power splitter you have to use to connect 4 cameras to 1 power supply. When it comes to video quality they are ok. Images are really good in a very well lit environment. In limited brighter areas images are fine but the image colors are more in the cool temperature. The night vision is also average, the images are easily visible of course depending on the distance. The cameras are also equipped with spot light and two way mic. The lights are bright, not as bright as a spotlight but enough to be noticed. The speaker could be a little louder and the siren to be honest is a joke. This system does give you motion alerts. Alerts are pretty quick and that will also depend on your internet connection. There was an instance where it took approximately 5 seconds to get an alert. Overall this security system will get the job done and it comes with plenty of cameras to secure your home. It is easy to set up even in manual mode. It does come with all the necessary accessories to connect your system including mounting screws. It is 12 channels total meaning you can add 4 additional Wi-Fi IP cameras. The fact that you don’t have to pay for storage and you can view and download videos at any time and use a digital assistant is what makes this a lucrative security system. In the box you get 8 cameras, 1TB DVR, 3 power supply, mouse, 2 power splitters, 8 video power cables, RJ 45 cable (ethernet), mounting screws, HDMI cable, quick setup manual and security sticker.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Home Security System made Easy.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, it is a well built security system, I picked up Night Owl, 12 Channel with 4 Wired Cameras and used some of my existing coax wiring (big plus) to get the cameras working in no time. This set comes with a 1TB Digital Video Recording (DVR) and to highlight another plus - there are no mandatory post-purchase fees required! You have your own local storage to secure your recordings 24/7. Another positive in buying this particular model from Owl is all of your cameras are securely wired and with wired CCTV connection, so your cameras do not need to depend on a wireless network and Internet! Your video signal, power and audio are running on one cable for 24/7 local viewing and recording with no Internet required. Other features I like are: 1. You get 100 degree viewing angle with its 2K resolution (which is twice the 1080p) 2. There are detection alerts built in, so again no need to pay for this feature. You will receive accurate alerts in real time when it spots a vehicle arriving or a person approaching. 3. Night vision works great within 100 ft. 4. The set up was easy and with an app you will be able to configure your system even more. 5. Spotlights are also built in to the cameras and are bright enough to catch any motion. All in all, great security system from a well established company.

    I would recommend this to a friend
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