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Customer reviews

Rating 4.7 out of 5 stars with 252 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the easy cleanup, smokeless cooking, and grill marks created by the Sizzle Countertop Indoor Grill & Griddle. They appreciate the interchangeable plates, non-stick surfaces, and even cooking. However, some customers have expressed concerns about the temperature control not being consistent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 252 reviews
  • Pros mentioned:
    Grill marks, Interchangeable plates, Smokeless

    Rated 5 out of 5 stars

    bbq anytime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself and now getting one for each sister ! Love it! Keeps meals easy and healthy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Grill marks

    Rated 5 out of 5 stars

    Always cravings satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooove bbqs and cravings always hit during cold season… when i got this griller i am able to make bbqs anytime esp in the winter season… PLUS it’s easy clean up i just place it in the dishwasher… if i do bbq for dinner it makes me plan right away next day’s breakfast just change it to a griddle and pancakes in a snap!

    I would recommend this to a friend
  • Pros mentioned:
    Grill marks, Interchangeable plates

    Rated 4 out of 5 stars

    Ninja indoor grill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this product. Works great, compact size fits great on the counter and is easy to clean and store. The only thing I'm not fond of it's how much smoke it creates when cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Another Perfect Ninja Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Ninja products. I purchased this griddle for breakfast meals. It’s perfect! I’ve done french toast, regular toast, eggs, bacon, etc. All cooked perfectly fine. Doesn’t take long to heat up and plates are easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Love this little grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mutiple times a day often. We have cooked bacon, hamburgers, hot dogs, steaks, sausage in this.. Sharpest style, and easy to clean..grill base comes off for easy cleaning.. Ninja brands never disappoint us.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Best Ninja product I’ve purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this not expecting much, just needing to replace the old one I’ve had for less than a year. I now find myself using it everyday. No hot spots like my old unit and seems to heat evenly. The removable non stick griddle is super easy to clean also. Definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Poor material/construction

    Rated 3 out of 5 stars

    Great for 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for half a year! Then the entire metal top deformed and now it's completely unusable. I broke it using it as it instructed, preheating it and then placing the meat on top. The meat was room temperature, and there wasn't any water or anything on it, so it seems like the material/construction might just not be very good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We would feel the same in this situation and we’d like to help you. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great product great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome product by ninja. Does exactly what it says and real easy to maintain. Bestbuy workers are always on point. Thanks again. Made turkey burgers, grilled asparagus and a tri tip roast on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Collector

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all things Ninja. A collector of Ninja products. This grill cooks everything evenly & perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ribeye Grill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent little device for grilling ribeye or other meat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His favorite part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for his birthday and he loves it so much that I think it’s his favorite gift so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less Smoke, please, but still A GREAT appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished this device had a more active smokeless system other than an additional layer...otherwise, the interchangeable Grill and Griddle, add to the reputation of NINJA appliances; another great addition to the kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not an "excellent" condition open-box buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this because of the excelent reviews. Open box excellent condition was offered and thought it was a great deal. NOT. Box came warped, back handle was broken off and broken piece left in the box, tons of scratches on the main griddle, and missing the flat griddle! How can you say this is in excellent conditon with all these defects? I missed the return window so now I'm stuck with this! I buy a ton of stuff from best buy and was always satisfied until this purchase. LOSE MONEY!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 5 out of 5 stars

    Ninja sizzle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ninja sizzle exellent performance great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not really smokeless is not ideal for hotel use because of the smoke.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Smash burger maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for smash burgers! Husband makes them once a week!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First Few Times

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to get this grill, had a George Forman grill for many years and it finally wore out. This Ninja grill I thought would be a good replacement however the first 3-4 times it was used had excellent results. Now it barely grills. Turn it up all the way and still takes over 45 minutes to cook chicken strips. Also it claims it is non stick, HA! Awful this thing is a piece of junk…My advice is shop around, I am so disappointed and will need to fork out more money for something that actually works for more than 3-4 uses.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja - Sizzle Smokeless Countertop Indoor Grill & Griddle. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Easy to clean, Non-stick
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Ninja Indoor Grill - great multi-use appliance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple Ninja items, and the Sizzle Smokeless Indoor Grill and Griddle does not disappoint. As the name references, it's a countertop appliance, and it's really easy to set up and start cooking. It's also compact and lightweight, so it's easy to store. This makes it a great option for families like mine that want quick and easy meals. We were very happy that even thought it's a very high wattage appliance, we were able to plug it in on a 15 amp circuit (per instructions) so we never ran into a a problem with it running at 400 degrees for over 20 minutes. We don't eat a lot of fatty foods, but this grill worked exceptionally well on vegetables like onions and zucchini. The kids LOVED the grill marks on the hot dogs and said they were much better than microwave. This Ninja Grill also has an interchangeable grill and griddle that also makes amazing eggs and French Toast. We have eggs over easy frequently, and my kids are not fans of a harder yolk. Because I have a gas stovetop, I don't often think about the temperature fluctuating -- but cooking those same eggs on the Ninja Griddle results in a more evenly cooked egg -- the non-stick is also a huge benefit and the eggs slide right off the griddle without any issues. When cooking steak or burgers, there is a fat corridor that drips the fat down -- but more importantly, there is a metal mesh lid that reduces the smoke and especially the splatter. This can create a rather gross residue on the lid, but it's better on the lid than on my counters and floor --- and it's dishwasher safe -- but I recommend cleaning it in hot soapy water shortly and washing them shortly after cooking and before the fat solidifies. I'm just really impressed with this Ninja Grill. It's a versatile and convenient appliance that can be used to cook a variety of dishes. If you don't have access to an outdoor grill, this is a really great appliance to add to your kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Smokeless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Really Great Smokeless Indoor Grill

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja appliances are ALWAYS great and this new Ninja Sizzle is no exception. It's well made and it cooks fantastically well. It comes nicely packaged and includes everything you need, including the Smokeless Indoor Grill & Griddle, (14’’ Nonstick Grill Plate, 14’’ Nonstick Griddle Plate), and a Quick Start Guide with 10 Recipes. It's attractive and couldn't be easier to use either. Heat distribution is even, so you can use every inch of the grill surface and everything will cook at the same temperature! The Sizzle reaches a maximum temperature up to 500 degrees F. Since they say its smokeless, I imagined it must have a built-in fan to draw any smoke away. It doesn't, but there must be some magic built in as it really is smokeless while cooking. I've thus far grilled a steak and burgers on the grill and they cooked to perfection and with appetizing grill marks just like cooking on an outdoor grill. The nonstick grill plate is finished in a super finish, which is super easy to clean after grilling. In fact, even if you cook with the perforated lid closed, the lid removes easily and cleans up easily too. I haven't used the griddle plate but plan to make pancakes next! With all this praise, is there anything I'd change? From design to using it, no. The little manual they provide could be much better. It's somewhat confusing and it suggests you cook a steak (1.25") for example at 375 degrees for 14 - 22 minutes. It would be more helpful to provide cooking times for the level of doneness one prefers, such as rare, medium rare, well done. I cooked my bone in Ribeye steak for about 7 minutes per side, and it was overdone, as I prefer steak more rare. OK, I now know I need to cook a steak less. But providing more detail for meats, such as doneness would help. Otherwise, this Sizzle is simple to use, well made, looks great, cooks great and is a great new addition to my kitchen. I've honestly never been disappointed in anything I've gotten from Ninja!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Smokeless

    Rated 5 out of 5 stars

    Way more than just a smokeless grill…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting to find this new grill so versatile and handy, i use it for breakfast every morning, and with a quick change of the grill plate it’s ready to grill the perfect steak, or burger. Super easy to clean, and my small studio is never smoky!! I love my new ninja

    I would recommend this to a friend
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