Customer Ratings & Reviews

Very fast and handles well, great braking and build quality

I absolutely love the scooter. It's every single thing that was advertised and more. I use it everyday for work and it is very durable and reliable. Riding it is the highlight of my day.

Its simple beautiful battery last a lot rides smooth fully recommended

Very nice scooter with a good range and speed. The best e scooter design

Lightweight and durable definitely worth it and would recommend

Excellent range, a nice out of box experience and so far, smooth sailing and riding. It's also a good value based on the main criteria and the apparent reliability. We'll see how that goes long term. The Segway Ninebot it replaced was a horror show.

So smooth and pretty fast! Great foot room, love riding them around the park. My husband takes his to work since he works less than 2 blocks away

NIU is a top of the line quality scooter, and I compare it to buying a Mercedes. Tesla might be a better comparison but I’m unfamiliar. They’re built to last, the company is the most reliable to be able to fix or replace a scooter over any other on the market, and that reason alone should be why many of you should buy an NIU. However, at this high of a price point - this model was not acceptable for me. I needed at very least 3 more mph of speed (should be 5 = 25mph), and I needed better suspension. For those 2 reasons I returned mine. If you are buying for your teenage child - get this or another model from NIU. If you want to drive 15-20max - get this scooter. If you need to commute and go fast, this is not for you. It’s super reliable - slow n steady wins the race.

After searching and seeing many other e-scooters online I found the perfect option for me. This scooter is a life changer, it is perfect for new riders, it is efficient and very nice sleek design. I use it daily to commute around campus and it has been really fun and enjoyable. Would definitely recommend.

Been riding a lot to from my commute and around town, love riding it wish it went a bit faster, started to notice some issues already with when I push the throttle and when it moves, ALSO THE APP IS HORRIBLE ... its 2024 NIU and u have AI the binding is horrible , I dont even use the app....

Awesome scooter. Fast and sturdy!! I’m 6’ 2” 200lbs. Makes sure to keep tires at 40+ psi.. I get top speed 20 mph!! Love this Electric Scooter

Is one of the best my son loves it perfect SP, perfect charging. I will definitely buy another one if it could.

Great prices , great service , and the best customer service . Great quality of products

Great quality, great battery life, the app is a nice feature. Would recommend.

I love these scooters, they really do take off and are so much fun!

Fastest way to get a dui, but also the most fun!!!

Love it!!! Better than I expected. We enjoy our ride with different speed

It’s a good built and well made electric bike, Loved it

My son loves it, charge pretty fast and lasts long

I took a chance and bought 3 of these at the same time, for me and my two children to ride together. When they work they are great, but after only a few months of normal usage, 2 OF THEM HAVE COMPLETELY STOPPED WORKING. Best Buy gives no support for these. You have to go through NIU directly and their customer service is terrible. You have to go through a very lengthy online process and then MAIL IT TO THEM IN TEXAS! (This thing weighs like 45 lbs and costs a fortune to mail.) I was able to get one of them fixed with a great deal of trouble, but it looks like the other one has become a big expensive paperweight. I am VERY dissatisfied and would NOT buy one of these.