Customer Ratings & Reviews

Well worth the purchase. Make sure you get the in-home install. Makes things a lot easier in terms of setup. Also before you buy measure your doorways and the place you want to place it. It is a big machine and needs plenty of space.

THE most amazing treadmill. We love it.... better than anything you will find at any gym or commercial workout center! Can’t say enough good things about the 5 Geek Squad guys that had to take it apart and put it back together to get it in the house and then they hit it up an running. Fabulous!!

We love this treadmill!!! Moderate footprint. Super cushioned platform. The iFit app is great and we love the programming. We travel quite a bit and have used a lot of treadmills. I’m so glad we made the investment to own this one.

Love this machine!! Great investment. Excellent experience.

I enjoy this machine so much. There are an infinite number of workouts provided between the machine itself and the ifit program that it is packaged with! 5 stars!

This is a great product so far. Giant incline, long wide belt, and a Giant Screen make this unit excellent. No issues so far about 100 miles on it so far in the first month. I'm 6'3" 225 this unit doesn't even notice me.

I am really enjoying the NordicTrak Commercial X32i Treadmill. great features like bluetooth to connect my music, built in fan, and the mapping capabilities to plot a run are amazing! Lots of great workouts provided with iFit too! Good investment!!!

This treadmill is must. It's great on your joints. The virtual training is awesome. Just what I needed during Covid to help me stay motivated.

I want it to be higher rating. The idea of this is pretty great. However the streaming is so very gltchy. I have 900mbs internet and located near router, and am confident my network is not the issue. I am on my second unit and it is also having issues. The unit itself is pretty good to run on, but ive had to calibrate the incline several times (both units). Also, I have the Nordictrack 5100R for something like 20yrs. I never had issues with it, and still it runs quieter than the x32i (surprising since x32i is rated as such a quiet machine).

Over 2 months since purchase and I still can't use it. The unit can't be assembled due to manufacturing defects. Multiple parts have been sent. NordicTrack/Icon Service tech came out once. I have to schedule for tech to come out again. I have to follow up with NordicTrack/Icon Service or things don't progress. My suggestion is if your unit doesn't work and you're in the return window then return it. From my experience NordicTrack is looking for the cheapest option to fix warranty issues without concern for how long it takes. They could have sent me a new one over a month ago. If you must have it you can order a new one after yours is returned. P.S. My waistline has only increased during this time of incompetence. Normally I would blame myself for a swelling belly but this time I blame you NordicTrack. Thanks...thanks a lot.

Great training tool! My wife uses it everyday and so do I.

The whole family loves the treadmill. It makes working out fun. It gets used everyday. Best Buy was, by far the best deal with the free shipping and points.

I absolutely love my treadmill! I love their rewards and how motivating they are to get you working out and living your best life. BestBuy was amazing. Best customer service!

I love Nordic track products! My last treadmill lasted for almost 17 years so I am looking forward to this one doing the same! So far so good and love all of the awesome features!

my wife just bought this and it makes working out fun. Its a great experience having their coach on the screen walking with you through different parts of the world

The base is already broken for 2 years only. I spend 400$+ for parts and labor. Ifit is a joke in terms of quality service for more than 2 months now my treadmill still not fix..

The interactive workout and trainers on iFit are fantastic. The treadmill is well built and sturdy. Easy to use and lots of features. Well worth the money.

Very realistic video of treks around the world. Informative and enthusiatic guides. Encourages you to work out more. Good investment.

Great treadmill. Super easy to use. Set up is a breeze just make sure you have a couple of friends to help you with it.

Great treadmill. Loving all the features it has and videos (different hikes). Learning to like it more every day.