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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers commend the NordicTrack X32i treadmill for its impressive incline capability, allowing for challenging workouts. The iFIT workouts and large screen are also highly praised for providing engaging and immersive fitness experiences. Customers appreciate the treadmill's quiet operation and cushioning, ensuring a comfortable workout environment. While some customers experienced installation and motor issues, the overall positive feedback highlights the treadmill's quality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 142 reviews
  • Rated 5 out of 5 stars

    Great addition to my home gym!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my treadmill! I love their rewards and how motivating they are to get you working out and living your best life. BestBuy was amazing. Best customer service!

    I would recommend this to a friend
  • Cons mentioned:
    Motor

    Rated 1 out of 5 stars

    Omg do not buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad reviews are accurate. Glitchy screen, stickers peeling. I figured i could tolerate it, but today the motor stopped running! Why would they sell this?!?!?

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Booty

      We are very sorry for the experience you have had with this unit so far. We would like to look into this and get your machine working properly. Please contact us directly by calling (833) 680-4348 or by visiting us at my.iFIT.com. We look forward to getting your treadmill up and running as soon as possible.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    fun way to exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife just bought this and it makes working out fun. Its a great experience having their coach on the screen walking with you through different parts of the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NordicTrack Commercial 32i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great product. The 32" screen in conjunction with an iFit subscription makes for an awesome exercise experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good substitute for world wide treks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very realistic video of treks around the world. Informative and enthusiatic guides. Encourages you to work out more. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Love the walk and hikes with instructors. It’s like they’re really walking with you. Scenery on walks/hikes are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tread

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery was just as described on the Best buy website. Set up was minimal and was up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our treadmill! We were back and forth given some of the reviews but don’t regret this purchase one bit!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I purchased another one without a requirement to have a membership in order to access training and where I could watch what I choose. Poor customer service from the manufacturer and Best Buy. Best Buy chooses a bad third-party installer and Nordic Track offers better pricing when you contact them directly.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      NYC1

      We’re sorry this purchase did not meet your expectations. Please know that an iFIT membership is not required to access manual mode on this machine, and that a limited amount of the workouts available in the iFIT library are made available for free if you choose not to create an account.

      We would like to improve your experience with our Member Care. Let us know how we can better serve you. Email us at [email protected].

      Thanks - Nordictrack IconHealthandFitness

  • Rated 5 out of 5 stars

    Nordictrack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I use it daily. Great iFit programs and instructors. Best investment for my health in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would own a piece of exercise equipment. Always went to the gym. Glad I bought this. Entire family uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best treadmill ever and greatest deal because I had total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill, as advertised. Solid product, needs a good amount of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interactive trainers and there are large number of available workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service as well as an excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NordicTrack Treadmill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding treadmill. Highly recommend. Heavy and solid, great graphics and workout feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine! Beautiful monitor. Super responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, the item is okay, the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wisconsin purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that makes you feel like you aren't just staring at a screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertaining sessions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun workouts with trainers, gave not yet gotten into live classes.

    I would recommend this to a friend
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