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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers praise the Commercial VU 19 exercise bike for its easy assembly, sturdy construction, and quiet operation. They appreciate that it is well-made and provides a smooth and comfortable workout experience. However, some customers have expressed concerns about the seat being uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Quiet, Sturdy

    Rated 4 out of 5 stars

    Bike Ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is very sturdy and solid and well made. Took about 30 minutes for me to put it together by myself once I had all the parts unboxed. I have been using it pretty consistently and it has been very smooth and quiet. Because of the handlebar design, it is not ideal for pedaling when you are not seated. However, I knew that before purchasing. My other complaint it is that it doesn't appear to have an off button, which means you have to unplug it each time. I solved that by using a smart on/off plug controlled with Google Home. The iFit programs I've used have been pretty motivating, and I am currently looking to try some more as I increase my difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Bike with no issues.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bike: honestly this is my first exercise major purchase since 2015 and I love this bike. The feel of it is amazing and I love the video quality from iFit which you get free for a year which is like 480 dollar value on a 400 dollar purchase of this bike, seriously it's like they paid me to take this bike. I also love the tablet holder on top that allows for my iPad for movies and television shows. I do need to say one thing, Update ASAP. If you don't Update the bike computer, half the videos don't play because it's basically an android tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Sturdy

    Rated 5 out of 5 stars

    Nordic-Track stationary bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit of a challenge to put together, but fun. Good Instructions. Machine works good and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy
    Cons mentioned:
    Beeping sound, Seat

    Rated 1 out of 5 stars

    It’s a “no” for me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes this annoying beeping sound even when I turned the volume down all the way. Every time you push a button. The seat is rock hard (I know it’ll soften a bit but not that much). The seat adjustments are not enough for a short person like me. The pedals kind of catch at the bottom of your cycle. Overall, I hate it. I haven’t given it much of a chance. So, take this review with a grain of salt. It is pretty, sleek. and I bet the cycling programs are cool if you like that but I didn’t even want that. I’m so annoyed I can’t return it now that I finally put it together.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      LaHast

      We are sorry to hear that this unit isn’t meeting your full expectations. We do our best to design products with a variety of users in mind but we understand that everyone has different preferences. You are welcome to add a seat cushion to the existing bike seat to make it more comfortable while you are riding.

      If you need assistance with your unit, know that we will be happy to help. You are welcome to contact us at [email protected] or by calling (833) 680-4348.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Assembly, Quiet

    Rated 4 out of 5 stars

    Great bike!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good deal, bought on sale. Was able to get it in my home alone and assemble by myself (mid 50s, vision issues) so if i could do it, anyone can! Nice quiet ride!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 4 out of 5 stars

    Nice bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike as a close-out item. It went together with the tools provide. One of the plastic pieces was deformed due to how it was packed. I set on the dashboard of my vehicle during a hot day and it shifted back into shape. I like the item and there are updated treks to take even if you do not subscribe to their service. The fan was a little noisy at first but became quieter as it was used. It seems to be little light weight for a "commercial" but good for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy
    Cons mentioned:
    Small screen

    Rated 5 out of 5 stars

    NordicTrack Upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten much chance to use it yet, but it is very sturdy and appears to be well made. The features are fine unless you want a large video screen. Assembly was not bad except for screwing the covers (black vinyl) which fit over the frame. The covers are for cosmetic purposes and do not affect the bikes performance, but screwing them together was a royal pain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very challenging to put together, and I used to assemble items in college. The controls would not work no matter what I did. No response from Nordic track support. The only help I received was Nordic track on Twitter. They responded right away, had me locate a pin hole factory reset button that was not where they told me. I did the reset and it seems to be working. Read the internet reviews, they are not wrong.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Bria

      We’re sorry that this unit was not working for you but are glad you were able to get assistance from our Member Care team on Twitter. You can also reach us anytime by phone or email us at [email protected].

      Our equipment is usually covered by a warranty that will help you with any repairs that may be needed soon after your purchase.

      Please let us know if we can offer any further assistance.

      Thanks - NordicTrack IconHealthandFitness

  • Pros mentioned:
    Price
    Cons mentioned:
    Small screen

    Rated 5 out of 5 stars

    Quiet ride for in door exercise!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the screen is small but the other functions are great! For the sales price, I am very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my exercise bike

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is everything I love it to me its the best bike I ever exercise with.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Love this bike!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, very easy assembly. Does require two people. You spend more time reading the instructions than actually assembling this bike. Once assembled it is ready to plug in and go. Works smooth and easy. The one year of ifit is nice but not sure if the cost is worth renewing, we'll have to see. NordicTrack definitely put some thought into their design.

    I would recommend this to a friend
  • Cons mentioned:
    Seat, Tension

    Rated 3 out of 5 stars

    Many features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult tension-returning due to this, & seat not great. Otherwise an ok bike

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Gman

      We are glad you feel this bike is okay for you, although we are sorry you feel the tension is very difficult. This unit is designed with 24 digital resistance levels that should get more difficult as the resistance is increased.

      If you have not yet returned your unit, we would like to take a closer look into this for you and make sure the resistance is working as it is designed to. You are invited to contact us at (833) 680-4348 or send us an email to [email protected].

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    first time stationary bike user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the geek squad assembly and they got it assembled in less than an hour. The bike is easy to use once you set up the ifit account. I have not been able to access the built in workouts. Bike is comfortable and easy to adjust. I am handicapped and needed something simple to access

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Price

    Rated 5 out of 5 stars

    James

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercise bike at a Good price easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother happy birthday he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy

    Rated 5 out of 5 stars

    Great exercise bike for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercise bike. It was easy to assemble and took only 15 mins. Seat is a little big, but comfortable and supports well when riding. Great price compared to other similar quality brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a year of the ifit app where you can do a lot of engaging things to keep you motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bike review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs, great value for price and goals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal on a solid workout tool.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing deal we got on such a solid exercise bike. It feels commercial in quality, and it came with a free year subscription to the nordic track training service. Now if only it came with the motivation to keep to my routuine!

    I would recommend this to a friend
  • Pros mentioned:
    Exercise

    Rated 5 out of 5 stars

    Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercises bike love it will tell friends and family about this bike

    I would recommend this to a friend
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