Customers enjoy the ease of use, good price, and performance of the VPN software. They appreciate that it can be used on multiple devices and that it protects their privacy. Customers are pleased with the service and consider it to be one of the best VPNs available.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 168 reviews
Rated 5 out of 5 stars
A Great VPN!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an excellent deal for a great price! Nordvpn has always been reliable. It's one, if not, the fastest VPN I ever had. Total Privacy and never had an account hacked with them. A very simple interface to Navigate!
I would recommend this to a friend
Pros mentioned:
Easy to use, Multiple devices
Rated 4 out of 5 stars
Does what it says
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as a digital download and once it finally came it's just ok. I'll give it 4/5 because it's just ok. It is truly easy to use, point and click, but has its issues too. I'm using windows 7 so maybe that's why but it just slows my speed down and crashes my system but like I said it could be my old version of windows. So if you have Win10+ it may be the perfect fit.
Beyond all that it does what it says it does, gives you multiple devices to use it on, and is pretty straight forward. Out of all the vpn's there are this one is worth getting.
I would recommend this to a friend
Rated 4 out of 5 stars
Enhanced Security, Some Hiccups.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overview:
NordVPN, acquired for its promise of heightened security on public networks and remote work scenarios, proved effective in concealing my online identity. However, certain glitches, connectivity issues, and toggle challenges affected the overall user experience.
Pros:
Anonymous Browsing: NordVPN succeeded in cloaking my IP address, thwarting basic packet sniffers, and keeping websites from accurately determining my location.
Fast Servers: The servers maintained commendable speeds, ensuring a seamless online experience without restrictions on necessary resources.
Security Boost: NordVPN provided an additional layer of security, crucial for maintaining privacy when connected to public networks.
Responsive Support: The support team showcased exceptional responsiveness, swiftly addressing activation issues and redirecting to the correct page for a prompt resolution.
No Auto-Renewal Hassle: NordVPN stands out by avoiding mandatory auto-renewal and credit card requirements, providing users with a convenient and straightforward subscription process.
Cons:
Network Speeds: While security was paramount, the VPN caused a significant reduction in network speeds on my usual network, dropping from 100 Mbps to 30/20 Mbps.
Connectivity Issues: Frequent disconnections and struggles in poor network areas hindered the overall reliability of the service.
Toggle Challenges: Disabling the VPN, particularly on the iPhone, proved to be cumbersome, involving multiple steps and occasional glitches.
Incorrect Activation Link: The activation link provided in Best Buy's email was incorrect, leading to initial confusion and requiring assistance from the support team to rectify.
User Experience:
The security and anonymity provided by NordVPN were generally satisfactory. However, the noticeable reduction in network speeds and occasional connectivity issues, along with toggle challenges, detracted from the overall user experience.
Customer Support:
The support team's efficiency in redirecting to the correct activation page after an initial link error showcased a high level of customer service.
Setup and Price:
Setup was straightforward, with a setup guide received within 30 minutes of purchase. The absence of auto-renewal and credit card requirements added to the positive user experience. The price was reasonable for the features offered.
Conclusion:
NordVPN proves itself as a reliable security companion, especially for users prioritizing privacy on public networks. Despite some drawbacks like reduced network speeds and toggle challenges, the overall performance, fast servers, and responsive customer
I would recommend this to a friend
Cons mentioned:
Customer support, Speed
Rated 3 out of 5 stars
Speed Issues
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Before purchasing, I did do research online on the top VPN's were and Nord was one of them. I saw it was on sale here so I chose to get it. Now no matter what VPN service you go with, you are going to lose speed. My internet speed is currently 100 Mbps without the VPN. No matter what I tried in the settings, the top speeds I was getting were around 40-50 Mbps. I contacted Nord help via e mail, and it took about a day to get a reply. They would send me wrong info too [I have win 7 and they were sending me steps for win 10] After about 9-10 reply's on different steps to change settings, I gave up. Although they do have excellent features, I should not have to do so many steps to try to get the speeds up. It should just work. [And none of them worked for me]. Maybe it just depends on your location for the speeds to be decent with Nord like a bigger city. If speed is important to you, then I do not recommend.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Pretty Good Software
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Software works fine. Connecting to the VPN is sometimes frustrating depending on which device I’m using.
I would recommend this to a friend
Rated 4 out of 5 stars
HP laptop - good performance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I don't use it too often, but I like what it's capable of doing
I would recommend this to a friend
Rated 1 out of 5 stars
VERY VERY VERY UNHAPPY
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased a digital download of NordVPN. It won't download. Best Buy says they can't help and it's NordVPN's responsibility to assist me. I emailed Nord at the address given in the delivery email sent by Best Buy. Nord acknowledged my email requesting assistance. They asked a couple of questions, that I answered, then never responded again. I submitted several new help request and those weren't even acknowledged. I continue to try to download the product but get the same error. It has been a MONTH since I purchased this. My money was immediately taken yet I still don't have what I paid for.
No, I would not recommend this to a friend
Cons mentioned:
Speed
Rated 4 out of 5 stars
Work great depending on what your purpose is
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In my case, i used when downloading something from unsafe website. Speed is another thing though. It has quick connection by selecting “best” server for you but it is not always best, weekend is the slowest speed no matter what server it connect to. I have service with ISP download speed at 14Mbps and the fastest when using NordVPN I can get 12Mbps, not bad. But in weekend I barely get 1Mbps
I would recommend this to a friend
Rated 5 out of 5 stars
Works as expected
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a VPN and does exactly what it's supposed to. Location based services pick up the location of the server I choose.
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 4 out of 5 stars
So far, so good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time purchasing a VPN. Once required inputs were finally figured out, which was not exactly clear on Best Buy's part, and the Nord website initially was not accepting my code, I was able install and run without difficulties able to figure out the easy set up, no difficulties at this point. Hoping I am protected and the year of service will be hassle free.
I would recommend this to a friend
Rated 4 out of 5 stars
LIGHTINING SPEED INTEGRATED VPN
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a highly reliable VPN that allows surfing over the internet to be anonymous. Stream videos or music and watch any TV program. It offers excellent protection against viruses and malware. The VPN is fast and easy to navigate with multiple varieties of components to enhance your experience as a user. I would recommend it to a friend.
I would recommend this to a friend
Cons mentioned:
Speed
Rated 3 out of 5 stars
You have to give up a lot of speed for security.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of servers to choose from in many countries. You can select a server based on your Internet usage. My Netgear router with DD-WRT can be used as a client so that all devices connect to it are covered.
Unfortunately, the connection is very slow. No matter what server in whichever county I choose, my speed is very slow. Using Speedtest.net, my upload speed is always faster than my download speed. I usually see around 10%-15% of my normal speed when the VPN is connected.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Amazing VPN
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Works like a charm. Perfect for when traveling out of country
I would recommend this to a friend
Pros mentioned:
Good price, Performance
Rated 5 out of 5 stars
Nord
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It Works good and doesnt slow down the pc.good price as well.
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Choose Nord for VPN services
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
NordVPN is the go to choice for me. I've tried other VPN's and none could match the level of compatibility for different Operating systems. From Linux, MacOS, Windows, IOS, or Android. Nord works on all of them. Also, I like the ease of use, and extent of server choices, even Onion over VPN. Pretty impressive. Another note is the Kill-Switch option in the app has worked very well for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Nord VPN
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so easy and i love this soft wear i have been using this for several years now and it is worth every penny
I would recommend this to a friend
Pros mentioned:
Good price
Rated 4 out of 5 stars
Easy to use great value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is a great product and in a great price. You can use 5 pc at the same time and the speed of the server is good. I have to use it little more to make a better judgment. Overall for now is great!
I would recommend this to a friend
Rated 5 out of 5 stars
Great offer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works! Super fast and reliable.
Better than others that I had before. Great deal
I would recommend this to a friend
Pros mentioned:
Good price
Rated 4 out of 5 stars
Works well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price. Easg to install. Works well. One of the best VPN on the market
I would recommend this to a friend
Pros mentioned:
Good price
Rated 5 out of 5 stars
Great price and fast VPN
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great investment, my previous VPN went out o service due to COVID sadly. But NordVPN has been great. I got it in my phone and my fire stick and the best part you can set up to connect automatically so you will never forget to turn it on. Also it’s really fast for a VPN.