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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 434 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 434 reviews
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Great product, difficult installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton antivirus for many years and haven't had any issues with getting viruses on my computers. I usually order the disk from Best Buy or buy the digital download directly from Norton and haven't had any issues installing it until I bought the digital form from Best Buy. I did find a work around though. Instead of installing it thru Best Buy I logged into my Norton account and entered the product key there. It was much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Norton 360 Deluxw at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, at a great price, to renew my subscription. Norton always provides top notch security and customer support.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Projects all my computers and is very reliable. Just make sure to turn off auto renewal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and an amazing price. Very easy to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed after first purchase, amazing product that offers great support and protection. Definitely a leading top dog in the game of CyberSecurity.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Priceless protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you protected and my computer doesn't seem bogged down anymore. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Multiple devices

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very easy. Adding 5 devices to this also is great. Has a lot of great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is at a great price and the Norton antivirus is great protection for all of your computer computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and VPN is included. My only complaint is that you have to keep checking that the VPN is still on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great full antivirus suite with VPN.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the software before, it’s universally really well reviewed. The Best Buy deal was the best price available and the digital download was easy. There is a short delay between purchasing and being able to download.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great protection! Works well and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good but tries to upsell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software itself is good and does what it promises. I rated the product 4 stars because: 1. Norton gets very naggy with reminders about disabled browser add-ons and frequently tries to upsell to higher tiers/additional features. This can cause concern and confusion for some users. 2. As of December 2021, Android version older than 8 are no longer supported. Beware if you have older tablets/phones.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices, Vpn

    Rated 3 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in digital version. Norton is a trusted name that I feel comfortable with. This supports five devices along with multiple added benefits such as VPN, Password Manager, Phone Cleanup tool etc. that I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less Expensive Than Renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure my devices are covered. Better and less expensive to buy over versus renewing directly with Norton.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Product is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product digital online. The product is good. I really doesn’t like it’s because they didn’t sent the key code the first time or the instructions. I have to called them, takes me an hour to received the call back and they sent the key code without instructions. I called again this time takes 30 minutes. If you buy a digital product send everything in the first email please!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very well designed to protect your pc or Mac from malware or any startup issues. Helps to keep your kids computers clean and also provides a free vpn.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton is my to go too protection all the time. I would recommend this item .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent antivirus, easy to install, update and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year from bestbuy.Easy to buy and easy to download.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Easy to install, Multiple devices

    Rated 5 out of 5 stars

    Complete protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and now my device is fully protected. And I can also protect other devices.

    I would recommend this to a friend
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