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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 431 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 431 reviews
  • Rated 5 out of 5 stars

    Excellent Virus Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meeting all my virus protection needs.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Only use Norton's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Norton. Love the product. It's easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Norton 360 Fan For Life!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Norton for my internet security. Set-up's a breeze and, when I had to contact the company for a non-technical issue, the representative was not only very nice and professional, but he went above and beyond in order to make me a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Security computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security features. Easy to set up. Helpful information for setup

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    All encompassing protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very effective antivirus and VPN. Easy to install and always up-to-the-minute notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best antivirus ever keep my device's secure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good protection that you can trust thank you norton

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security software, no CPU hog and Mac (:

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. I’ve never felt the need to secure my iOS devices or my Macs, but after losing bandwidth I knew something was going on. I installed it on my 2017 MacBook and I have had 1000s of bogus connections stopped and the life lock feature is great for having peace of mind with personal data being leaked. Also, while it does interface oddly with peer to peer connections, I just temporarily disable the settings of the firewall to allow the program connections, otherwise on the Mac it sometimes crashes, but generally for what this costs for 5 devices with great customer support, I’d highly recommend this especially if you have multiple smart home devices and you’re not convinced your setup is secure on all ends, this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    EXPENSIVE but look for sales!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Norton's Antivirus products, and I wasn't going to spend $70 or more for this. Bought it on sale for $20. The renewal is probably going to be $100 or more. May have to snag another $20 deal again next year!

    I would recommend this to a friend
  • Cons mentioned:
    Credit card

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My average review is because I don't want to use a credit card when registering it even though I bought this gift card it still made me do it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to install. Doesn't hog up memory or CPU.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. The Norton 360 is working fine to protect my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my MacBook Air and have had no security issues thus far. We have since renewed our subscription and installed on multiple Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better ordering this online and onsale than direct from Norton, had difficulty trying to download it from norton due to server side issues, but once it cooled down and less people were on the site it downloaded without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for a product that really works and never lets you down

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton360-good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Norton 360 from BestBuy every year. Fast convenient and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers a lot my devices for a great price! I plan on renewing again.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus does the job, but it can go a little overboard and drive me crazy. However I got this for my mother and she needs all the protection we can provide!

    I would recommend this to a friend
  • Cons mentioned:
    Credit card

    Rated 2 out of 5 stars

    Dishonest use of software. Need to give them your

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value except that you will need to give Norton your credit card to activate the software. They will charge you in one year $100+ to renew the software. If you try to remove your credit card before the software expires, it will cancel your subscription. This should be ILLEGAL and considered a bait and switch tactic to use their product.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Grace - Sorry for your confusion, but let me correct your misinformation:
      This is a FULL ONE YEAR subscription which only needs a payment method entered for the *optional* renewal. (same way Netflix works) After activation, you can cancel auto-renewal and your software still works for the initial year you purchased. This certainly is not illegal, and understand your possible confusion, but giving people mistaken information certainly doesn’t help a Best Buy customer make an informed decision now, does it? Hope this helps clear things up. - DWN norton_us

  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Best vpn and overall services

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best VPN services I ever used. Norton mobile app is good

    I would recommend this to a friend
  • Pros mentioned:
    Multiple devices

    Rated 5 out of 5 stars

    Antivirus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able To install This Product On all My computers and iPad.

    I would recommend this to a friend
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