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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Kraken Elite RGB 360mm Liquid Cooler's large and bright IPS display, which many find to be an unnecessary but cool feature. The cooler also excels at temperature control, keeping CPUs running at low temperatures even under extreme loads, and it operates quietly, making it suitable for gaming and streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Lcd display
    Cons mentioned:
    Cable quality

    Rated 4 out of 5 stars

    Has some flaws.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, ive had evey iteration of every kraken elite made. This by far looks the best. It is a very large pump. The rgb circle around the screen is a nice addition and the screen almost looks like an OLED. Even how the intel and AMD brakcets snap on the back of the pump is very innovative. However, why in the you know what would they make the cable that connects to the motherboard and fan header on the front of the radiator. Should have it in the back hidden. Another gripe is the inanse price of $330 after tax. You could get a used ps5 for that price. The value is not there and with that flaw it is a little disappointing. However, it looks awesome and its the best lcd screen you can get on an AIO.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    Nzxt Kraken Elite v2 360mm rgb aio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium aio here able to OC 9800x3d to 5400ghz and keep a cool 60-63 degrees when gaming and under heavy load. The large IPS display is amazing. Swapped out the fans for nzxt 120 rgb duo in the nzxt elite H9 and fits perfect and performs well…quite expensive but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Lcd display, Noise level

    Rated 5 out of 5 stars

    Best Kraken yet!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat CPU cooler. Coming from the old x73 it is quite the upgrade. The pump runs completely silent, there are NO MORE WIRES coming off the top of the pump. NZXT finally figured out it’s allot cleaner looking when they hide the wires insides the braiding on the water lines which is what they did here. This leaves you with a single bulkhead cable from the radiator to power the whole system. I haven’t got to mess with it to much yet atleast the display portion but it does look beautiful. They have come a long way from the old pump with the fixed NZXT logo on it and the RGB ring around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Unit keeps my spaceheater CPU cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my old 240mm NZXT AIO was getting old and not cooling my R7 5800X enough so I bought this as an investment towards my current and future PC build. I can't believe it, I went from 58°C no load - 65/76°C with load to 46°C no load to 53/59°C with load. Not only does this beautiful specimen lower my old temps by 10°C consistently, but I can also use the 60hrtz LCD to play a funny GIF of a cat on a treadmill so I can pretend the cat is powering my PC. Oh yeah the RGB is neat too but I just like the LCD. Make sure your case has optimal room for it before buying (images with measurements attached to this review), it only could fit in the top of my HYTE Y60. If you do buy this cooler you won't regret it, think of it as an investment for your rig. It has a manufacturer warranty and supports AM4, AM5 and Intel. Only problem I had was NZXT Cam not immediately seeing it because I had the USB header plugged into a splitter and not directly on the Mobo like I have it now.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    Fire aio collee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is beautiful the screen is bright and the ring is very nice keep the gpu cold aswell(ryzen9 7950x3d) runs at 78 max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top-Tier Cooling with Stunning Visuals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NZXT Kraken Elite RGB 360mm is a standout in both performance and aesthetics. Its display, encircled by a customizable RGB LED ring, not only adds a sleek look to my setup but also provides real-time system stats, enhancing both form and function .​ Cooling performance is exceptional. The fans and the Pump ensure my CPU remains at optimal temperatures, even during intensive tasks. The fluid dynamic bearings contribute to a quieter operation, making for a more pleasant computing experience.​ Installation was straightforward, and the NZXT CAM software offers intuitive controls for RGB customization and performance monitoring. The absence of wires protruding from the pump head gives it a clean, uncluttered appearance. If you're seeking a liquid cooler that combines top-notch performance with eye-catching design, the NZXT Kraken Elite RGB 360mm is an excellent choice

    I would recommend this to a friend
  • Cons mentioned:
    Cable quality

    Rated 2 out of 5 stars

    Cool screen but terrible quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the new NZXT Kraken Elite 2024 AIO is extremely disappointing. My first unit had constant flickering and flashing issues with the new 'Ring Light.' After contacting NZXT customer support, they confirmed it was defective and advised me to return it—so I did. Unfortunately, the replacement unit has similar issues. The flickering persists, and on top of that, the pump is extremely loud. At anything below 80% pump speed, the noise is unbearable, and the only way to achieve a tolerable sound level is by running it at 100%, which was never an issue with previous Kraken models. Additionally, the braided cables look cheap and poorly designed. The kinks and uneven sections in the hoses give the impression of subpar build quality. At this point, I’ll likely return this second unit as well. NZXT seriously needs to address these quality control issues before releasing more products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great liquid cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cooler to go with a new PC build I was putting together. It was expensive, but it is well-made and has easy directions to follow. The NZXT software works well to set the colors. Fun to play with the CPU display settings with animated GIFs and colors. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking AIO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous model of this AIO. It looks much better than the last one, and performs a bit better in terms of noise and cooling. There are a lot of improvements over the previous model like the hidden cables, larger cold plate and the RGB ring around the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing aio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and keeps my i9-11900k a lot cooler! My old cooler was running at 80-90c at idle. I changed the thermal paste and put this cooler on it and it now runs at a full load at around 60c plus it looks amazing and is customizable from the colors, to the fan speed, to the screen image!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NZXT KRAKEN ELITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the NZXT Kraken Elite because I wanted a high-performance liquid cooler that doesn’t just keep my CPU temps low but also looks amazing while doing it. The 2.72" 60FPS display was a big selling point, being able to monitor temps or display custom images/gifs right on the pump is next-level cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely in 100% worth it every penny it cooled down my system like nothing it might be a little bit more expensive, but it’s completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cooler I’ve ever bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best liquid CPU coolers I’ve ever bought NZXT always has quality products. I would definitely would recommend buying this product if you’re going with AM5 as they operate in a lot higher temperature has quality custom software you can download to put your fans where you think they should be also a preset option options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Visual Masterpiece / Sub-Par Cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to my 1st build. It looks great, easy connections with plenty of cable length. What it doesnt do is cool a Ryzen 7 5800XT. Without any programs or games running my CPU temp is around 120’ F. Seems high, ill probably go back to the first AIO NZXT offered because of it. It worked much better than this more expensive ELITE RGB model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AIO cooler.Maintain good temperature and the screen is so awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NZXT Elite RGB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite coolers, keep my cpu at lowers temperature during heavy gaming, nice and big screen , love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AIO cooler!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has bigger screen compared to the old one and looks better in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caught fire but best buy had me covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately there was some faulty wiring in the one i got and it was a disaster! And I'm not the only one. I decided to replace an old AIO in my wife's pc due to low fluid. The plugs are fairly simple: a cpu fan plug, usb 2.0 and sata power connector are all wired into a breakout cable that plugs directly into the radiator. I had everything plugged in snuggly and all my wires connected properly to known working ports, to my horror as powered on the computer it immediately began to billow white smoke. I flipped the power switch and quickly opened the case to find the breakout cable had melted and charred making a mess out of my wifes beautiful white case. My whole house smelled like burning plastic at 3 in the morning.. nice.. I'm so glad i installed it right after purchasing and it was still in the return window. I was excited for the screen and clean look but after digging around online i found several other unfortunate victims of this poorly made aio Pc specs for reference 1000w evga platinum psu Strix b550 mobo with 5800x Cooler master h500 case All genuine known working parts. So thankful that i could just bring it into best buy and get a refund without any hassle. I don't imagine this is super common but definitely be aware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Lcd display

    Rated 5 out of 5 stars

    Pricey, but worth it for the asthetics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first aio, always air cooled until I got rid of my old ryzen 5 2600 and gtx 1080 to do a new build. Install instructions did well enough, I’ve built a few PC’s, I’m by no means an expert but installation was easy for me. Its kept my previously running hot 11900k nowhere above 65 during extreme loads and lcd screen is a very unnecessary but stupidly cool feature. Barely fit in my nzxt h6 flow but it did perfect! If you dont card about the price and want the looks it does what it should.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Lcd display

    Rated 5 out of 5 stars

    NZXT Kraken Elite 2024 so great I bought 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cooler so much it is the second one I have bought. I have purchased this one and also the non RGB version for upgrading another system I built. It's incredibly quiet, making it perfect for gaming or just chilling out and streaming different media. Installation was very straight forward and easy to understand from the included instructions. It keeps my CPU low 30 degrees Celius idle with an AMD Ryzen 9 9950x. The built-in LCD screen is beautiful. It can display up to 3 different info readings at once. I have mine set to display CPU clock speeds, CPU temp and CPU load. Buying the 360 RGB version you also get the triple fan/single frame setup which looks great. Overall, I'm very happy with this purchase and would 100% recommend this AOI for anyone who is looking to upgrade or just build a new PC.

    I would recommend this to a friend
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