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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Kraken Z73 360MM for its efficient cooling capabilities, particularly for high-end CPUs. The LCD screen is another popular feature, with users appreciating its visual appeal and customizability. The ease of installation and overall aesthetics of the product are also praised. While some customers find the price to be a bit high, the overall positive feedback suggests that many are satisfied with the value they get for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 182 reviews
  • Pros mentioned:
    Cooling, Customization

    Rated 5 out of 5 stars

    Great CPU Cooling Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with CPU temps on my new build. Product quality is nice. Instructions for assembly were clear. Packaging is nice. Easy and fun to customize the display with NZXT's CAM software! My only complaint is that I wish there was a more significant price difference, since the new Kraken Elite AIOs recently released (at the time of writing this review).

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Customization

    Rated 5 out of 5 stars

    Kraken z73

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEAUTIFUL!! I love this in my build! Temperatures were around 50° in Valorant, have not played any other games on this build yet. Love the display and it adds so much to a build. Fully customizable video display and colors.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Customization

    Rated 5 out of 5 stars

    Best cooler yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooler keep my PC low temps and can add gifs to the cooler. The cooler can also be rotated on the cam app. Very good product best one I've gotten.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Customer Service as excellent as product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and mounting it was super easy. Keep CPU extremely cool even with games running on ultra. Screen is very clean and has plenty of options a gamer might find useful. Original one I bought had a blank white screen and did not work no matter what I tried. Contacted customer support, they gave me few things to try out. Still wasn’t working so RMA’d it but they sent me a new one before I even sent the defective one back. So I didn’t have to wait to game.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd screen

    Rated 4 out of 5 stars

    Kraken elite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good, cools my cpu very well, the lcd looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd screen

    Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lcd screen and very good cooling, silent as a mouse!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Indifferent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's my first AIO liquid cooler. So, I'll say it's decent. It does the job. Very quiet. It did not have the bracket I needed for the CPU I have, which was a hassle to locate. No lighting other than the screen on the pump

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cooler. I have had MSI and Corsair AIO coolers and this by far keeps my 5900x way cooler. Idles between 29-35. Under full load, never gets above 70

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my 13900K perfectly nice and cool can definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool if you have the cash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't say this is the best bang for your buck it is a pretty cool AIO. Despite hearing that CAM was not the best software I decided to go for it and I haven't been disappointed. I think the software that goes with the Kraken works well and is easy to use. The cooler itself does a good job keeping up with the warmer than most CPUs 5900x. I would say if you are running this with a CPU that has a lot of cores it would be worth repasting instead of using the pre-applied thermal paste. In my testing, my CPU runs around 5-10 degrees cooler using Noctua NT-H2 paste.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Customization

    Rated 5 out of 5 stars

    Looks and performs great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AIO. Keeps even my Intel i9-12900k temps cool. The display is nice as it gives useful information such as CPU/GPU temps and usage. You can also have a fun gif looping. Definitely not necessary and you can get the same performance out of the x73, but if you have the extra cash to spend and want your PC to pop a bit more, this is a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps the cool temps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my i7 at 30 keeps it cold love it good money looks slick

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Kraken z73 aio nzxt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool water cooling aio It helps lower cpu temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful cooler but noisy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning to buy it, match it up with Noctua industrial fan! They are very silent and will help you during gameplay! Trust me! The stock fan is so noisy you will hear it even with a noise cancelation headset(own experience) everything else is really great!! Love to see in real time the temps and its working flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal touch that lives in your case.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid CPU cooler: although any other can do the job, the custom screen is desirable. I've had it for over a year now with no issues. Would recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quiet and cool

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cpu used to constantly overheat and now its usually at 30⁰c and rarley goes over 50⁰c while under load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nzxt Kraken z63

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in perfect condition. When I arrived for pickup, the process was quick and easy. I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works i normally use nzxt coolers because of the gifs i just wish they were cheaper

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 3 out of 5 stars

    Nzxt z73

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cooling system. Gets very loud sometimes I think it’s from the pump.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AIO, little overpriced, but great cooling/fe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it 5 stars if not for having to deal with NZXT cam.

    I would recommend this to a friend
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