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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 606 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Quest 2 Elite Strap for its enhanced comfort, extended battery life, and the convenience of the carrying case. Many users have praised the comfort of the strap, with some even saying it was the main reason for their purchase. The extended battery life has also been a major selling point, with customers appreciating the longer playtime it provides. The carrying case has also been well-received, with users finding it to be a convenient way to store and transport their VR headset. However, some customers have expressed concerns about the price of the strap, with some feeling that it is too expensive. There have also been reports of the strap breaking easily and being fragile, with some customers experiencing issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 606 reviews
  • Pros mentioned:
    Battery life, Carrying case, Comfort

    Rated 5 out of 5 stars

    Best Accessories To Get For The Quest 2.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Elite Strap With Battery and Quest 2 Carrying Case are the best thing to have right now if this is the first time your owning a Oculus Quest. The Elite Strap with Battery is very comfortable compared to the strap that comes with the Quest 2. The Battery gives you a extra 2-3 hours more of play time if fully changed. Also with the Carrying Case it will protect your Quest 2 from Dust and The sun.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Carrying case, Comfort

    Rated 5 out of 5 stars

    Comfortable and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable and feels nice. The extra battery adds on about another 2 hours of life wich is good for me since I. play a lot. The case it cimes with seems reliable with a hard shell surrounding the inside. All in all, I do recommend bouying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Carrying case

    Rated 4 out of 5 stars

    Great Accessory but prone to damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice bundle that works well but mine unfortunately cracked on one of the side arms and I am I the process of getting a replacement from Oculus. I may be with this for a month but fortunately they increased the warranty to 2 years since this is happening to many people. I enjoyed this with many games and had no issue or overall signs of damage but just tonight I went to go play and noticed the issue. Oculus support has responded to me within the hour on a Sunday night which is nice. I would've given it 5 star if not for the issue but the carrying case is very nice and being able to see the battery level of the extra battery from the home screen on the oculus is very convenient. Hopefully they tweak the design or materials to prevent this from happening but by the time this becomes readily available they may be able to take care of this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great option If you need something fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for your headset. It was made by the same company that made your headset BUT you can’t find sometimes better and cheaper options online the big difference is that they will take up to 2 to 3 weeks to get here and if you have any problem with them you can’t return it as easily and switch it out, the way you would when buying from Best Buy. That’s why I bought mine locally.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    CRACKED after 14 months of light use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended battery works great, and a lot more comfortable than the stock strap. I was hesitant to purchase this after production halted on the strap due to reports of it cracking. Decided to get it once it was released again, hoping they had resolved the issue. After 14 months of light use, the right arm of the strap CRACKED!! Now to see if they’ll replace it or at the very least send replacement parts with thorough instructions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Elite Strap and Battery A+! Case F (Failed)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this combo...however. First off the Elite strap is perfect and to me does NOT seem fragile, and provides quick size adjustment! Comfortable and adds extra two hours of battery time! My issue was the quality of the case...everything fit just nicely....even looks cool BUT after taking out of the house for the first time and using Oculus at a party, the zipper broke when packing it all back up. Only had for less than a week :(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Can’t recommend to cheap materials

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instantly adds comfort and extended power for such a great price. Downside is the quality sucks, and many of these online has been breaking. While mines is still been going strong, it’s only a matter time before it happens to me too. Facebook has already halt production on these and they should be ashamed of themselves for choosing such a inferior piece of plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Works well until it doesn't.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic strap started splitting about two months into use. Otherwise, the battery seems to work fine, and it's much more comfortable and easier to adjust than the fabric strap. If it wasn't for the plastic splitting, it'd be nearly perfect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carrying case, Comfort

    Rated 5 out of 5 stars

    Must buy!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy! Not only does it include a very nice official case that holds everything but the comfort this offers is the best I've had in a headset!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s amazing give a you 2 extra hours of play and charges the oculus and the elite strap together also shows you the battery life of both on the head set once on dies the other steps in to fill it’s place to give you roughly 4 hours of gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 1 out of 5 stars

    Yup my Not-So Elite Quest 2 head-strap broke ;-/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've too fell victim to the dreaded strap crack then break issue! My advice don't buy until FB gets this fixed. The strap fit good, felt good and I enjoyed the extra battery life. I liked the ease of taking it on, off, and adjusting that the Elite Strap provided. But I'm totally bummed it broke and upset FB would've put out such a inferior product, was the quality assurance team sleeping on the job or what! Guess I'll have to try the stock head-strap until FB gets this figured out. So for those who already purchased, I wish you better luck than I, and for those thinking about it, DON'T!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Fragile

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great strap when it works, but unfortunately after a few months of careful use, it broke.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, If you strap still has not been replaced please contact the Oculus Support Team again and they will be happy to look into your replacement options. Thanks! oculus

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Strap

    Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite strap broke in less than 2 months. Look elsewhere. They were very comfortable, when the strap was not broken. Overall, this is not a quality product and I would not recommend. I am now researching alternatives (e.g. Frankenquest 2).

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi there! Sorry to hear your Elite Strap broke, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Fragile, brittle plastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it was the batch of plastic mine was made from, but the plastic started disintegrating the very next day after 1 hour of play. Look at the pictures for yourself. It's really disappointing because they fit of the strap was great and felt very secure. I look forward to the extended gameplay from the battery... But completely unacceptable that the plastic failed in so many places simultaneously.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best attachments balanced out the weight of the oculus on your head feels great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay AWAY from this garbage! Save your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been through 2 of these headstraps so far with the same issue in arm breaking with minimal use. Its faulty material and they refuse to acknowledge and fix it. I guess they figure its just cheaper to keep sending replacements. Problem is between have to ship it back etc, it drags on for months before you get a new one thats as plagued as before. I purchased my first one through Oculus, big mistake and lesson learned. Regardless of what Oculus responds on here, I would say STAY AWAY from this junk. This coming from a user who's has now owned two and now dealing with waiting on a third one!!!! ALL BROKEN. Junk. DO NOT PURCHASE!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GET A PROTECTION PLAN FOR YOU’RE DEVICES!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great except for the side panels, they are flimsy and one side snapped on me, I’ve only had this product for 10 months so far and we don’t use the oculus much. Luckily I purchased the protection plan for it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had potential

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be comfortable but often ends in neck pain. Like many other reviews it broke within the first year because it’s not made well. Seemed to be more trouble than it’s worth.

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hey there! Sorry to hear about your Elite Strap, if you haven't already please contact the Oculus Support Team and they will be happy to look into your replacement options. Thanks! oculus

  • Rated 1 out of 5 stars

    Hopefully there is some sort of warranty...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 65 year old single female who only (gently) uses my Quest 2 approximately 4 hours per week. This Elite Strap just broke in half after less than 3 months of use!! I think you can see from this picture where I had to put clear tape on it to hold it together. Very upsetting!

    No, I would not recommend this to a friend
    • Brand response from Oculus
      Posted .

      Hi Krissi, we certainly agree that this is upsetting and we'd like to help you out! Please submit a ticket to us at support.oculus.com and include an image of the break for our assessment and we'd be happy to look at our options. Thanks! oculus

  • Rated 1 out of 5 stars

    please this is a waste of money dont buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this january it broke all of a sudden after using vr this product is not good. then i contacted support no reply this product is garbage. i should have listen to my friend when he warn me not to buy this.

    No, I would not recommend this to a friend
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