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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers commend the WorkSmart Big Man's Executive Chair for its comfort, describing it as comfortable enough to let them work for extended periods. However, some customers express frustration with the assembly process, describing it as extremely hard to put together.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Back support, Comfortable

    Rated 5 out of 5 stars

    Office Dream

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many of us in today's world I am working more and more from home! Sitting on the couch is ok but I find I am more productive when I am sitting at a desk/counter and making myself focus and have a work space. The dinning room table was not the best chairs for me. I am a larger woman and needed a bit more support. This chair is amazing. You have to put it together and it is sturdy! the bottom metal is sharp though just a heads up. I peeled my arm like a potato. Not a big deal though I am Mrs. Accident all the time. Once together it is an amazing chair. I find myself working longer cause it is comfortable enough to let me. It supports my back and that is a big plus. Also It is wide enough that it doesn't pinch my hips when I sit in it! When this one wears down I will be getting another one!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Metal

    Rated 5 out of 5 stars

    An excellent strong comfortable chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good chair and I would highly recommend it. I've gone through a lot of lesser chairs in recent years but this one is by far the strongest, most well built one I've come across. The bottom part with the wheels is very strong metal that is not going to break and it even has a nice strong solid metal reinforcement to keep the back from giving out which has been a big weak point for a lot of chairs I've had. Also it is very comfortable and has a nice high back.

    I would recommend this to a friend
  • Pros mentioned:
    Height
    Cons mentioned:
    Adjustability, Assembly

    Rated 3 out of 5 stars

    For weightier folks but not its price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was very difficult to assemble and has only one adjustment tab that does not function very well. I would say it wasn’t worth the price except that it can hold a weightier person than most other chairs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable
    Cons mentioned:
    Material

    Rated 4 out of 5 stars

    Comfy chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable office chair. It’s a pretty big chair. The leather bothers me when I sit for extended time. If I had to buy a different one I would get a non leather type

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 3 out of 5 stars

    Bad instructions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall chair is what was expected and is comfortable but it was extremely hard to put together and the instructions were subpar. They only provided an allen key to assemble and the allen key was not long enough to get some of the screws in, we had to get our own tools out to finish putting it together.

    I would recommend this to a friend
  • Pros mentioned:
    Height
    Cons mentioned:
    Arm

    Rated 5 out of 5 stars

    Super comfy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice chair. The arms were hard to put on. But everything else is nice to the touch. It also sits higher then my old chair so if getting low is something you want look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 4 out of 5 stars

    office star chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent heavy duty chair. comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Good Bet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather expensive, but I ordered with eyes open. In this case, I got what I paid for...easily assembled by my wife, who has quite the skill-set. Not to mention her skills. [I, too, have a skill set; unfortunately, the empty set.] This item should outlast me, and this Humpty Dumpty won't be so easy to put back together again. If you go wrong with this product, you won't go FAR wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    big comfy chair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chair. I'm a 250lb guy and this chair doesn't cramp my legs as I sit. solid construction. very heavy metal frame built to last. Got it on sale for $280 and it's worth every penny. very comfortable for long periods of sitting and gaming for me. just remember to tighten all the screws for maximum frame support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over due office chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair was long overdue now with my wife working from home the style of this chair is perfectly for our office! It was very easy to assemble and directions were spot on! The only problem I have is this point is the time that we both need to use our PC and having only one chair to fight over !

    I would recommend this to a friend
  • Cons mentioned:
    Assembly, Poor quality

    Rated 1 out of 5 stars

    Office Star Products WorkSmart Big Man's Executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chair for my husband's Christmas gift. Three men here on that day were unable to put the chair together! The holes did not match up to assemble the back to the bottom of the seat. In addition, the "leather" is very unimpressive and not of good quality. I will be returning it, even thought I cannot get it back in the original box. VERY disappointing!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Garbage chair falling apart way too soon.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this chair. It was a nightmare to put together and doesn't hold up very well. After about a year of regular use, it was already starting to fall apart. The last chair I had lasted several years before finally starting to decline and this I have now I'm not even sure is going to last 2 years at this rate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfy Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Heavy Duty Chair for long time sitting during the day at your desk at home office here. Very nice materials used and plush feel to it as well. Very durable and comfortable to sit in for extended amount of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok chair only up and down adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not check the chair out real good. but its a sturdy chair very strong

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Chair review.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hard to put together but it’s a very comfortable and sturdy chair.

    I would recommend this to a friend
  • Customer reviews from bizchair.com

    User rating, 4 out of 5 stars with 3 reviews on bizchair.com.

    See all bizchair.com reviews
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