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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 212 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 12R 256GB (Unlocked) for its exceptional battery life, allowing for extended usage without frequent charging. They appreciate the phone's affordability, recognizing it as a great value for its features. The camera is also praised for its quality, capturing great photos even in low-light conditions. Customers are pleased with the phone's storage capacity, providing ample space for music, photos, and videos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 212 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    IPHONE/FLAGSHIP KILLER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first i have owned every iPhone from the 7 all the way up to the 14 plus then decided its time for a change, a real change not just a slightly different color or slightly different looking camera so i Bought the OnePlus 12R and after just 3 days of having it, without any hesitation i decided i am not going back to Apple, the screen on this OnePlus looks FAR FAR better than any iphone i've owned amd the battery is also FAR FAR better than any iphone i've owned i will put it this way even Apple said for the iphone 14 lineup the 14 plus "has the best battery life" and it still does not hold a candle to the OnePlus 12R, still not convinced? Well the iphone 14 plus retailed for $899 when it was released and this OnePlus is just $550-$600 for the 16GB of ram, 256GB variant not to mention the OnePlus has a 120 Hertz refresh rate and the iphone 14 plus was just a 60 Hertz refresh rate, my point is if you are considering switching to this from iphone do not even consider it just go for it and you will be more then glad you did so you will feel as if Apple has been robbing you blind for the past several years over how Crazy good the Value is on the Oneplus 12R its an easy 11 out of 10 stars for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shades of Samsung S24 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12R is shades of the Samsung S23 Ultra, only it's less than half the price! The battery life is actually even better than the S23 Ultra, which was/is still stellar, with the OnePlus 12R having a higher 5500mah capacity battery; that in itself is pretty impressive considering how thin and light it is. There is no Stylus or wireless charging, but considering I never used either with my old S23 Ultra, could care less. And wireless charging shortens a battery's lifespan from the heat it generates. As a matter of fact, I won't even use the "unbelievably included" 80watt charger; instead, I slow charge it with my PC. Here is an example of how good the battery life is: I charged the 12R to 100% 36 hours ago, and right now it's sitting at 84%. I'm not a heavy user, but I texted and made calls as usual, went on Facebook, YouTube, Facebook app, messenger app, surfed the web & took photos. I can't stress enough how good the battery life is and was a major selling point to me along with it having the still very much of a Flagship 8 Gen 2 S.O.C. & really good screen. Speaking of the screen, it's and LTPO4 AMOLED screen which can go as high as 120hz refresh rate & all the way down to 1hz. It's silky smooth and the screen looks incredible with colors that really pop and deep pure blacks. Build quality is "Flagship" level, love the curved screen. The body is aluminum, front is Victus 2 glass, and the back is Gorilla Glass 5. No cheap mid-range plastic parts here. This phones' build is excellent. As far as the camera(s), well the main 50MP is great, in fact it's the same sensor that's used in the non-R OnePlus 11 5G. the 8MP ultra-wide and 2MP macro cameras are a "meh". Another plus is it has a pre-installed screen protector, saving me from having to order one online. Too bad BestBuy doesn't sell cases for this phone because I no choice but to wait for the one to ship from Amazon. And one last thing: BestBuy is giving out $100 gift cards withe purchase of this phone, So I actually only spent $499 on the 256/16GB model. This should be awarded phone of the year. So if you're looking for an amazing $500 flagship (killer) or want to step out of iPhones' sandbox of an operating system, this should be your first choice. I have the box sitting on my trophy shelf of high-end electronics, most of which were bought from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    OnePlus 12R Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've liked most of what the OnePlus 12R offers. I bought it to replace a OnePlus 6 that had run out of storage. Size of a new phone was a concern as I have small hands. I could not see an actual phone "to try it on," so it was leap of faith that worked out. Size and feel are good, but screen shots using the buttons is cumbersome and I don’t always get all three fingers correctly on the screen to do the “gesture” version, but good that it offers two ways to get them. Camera is adequate for me. After all, I had a OnePlus 6, so it was an upgrade. I miss that OnePlus did not provide a clear gel case, like with the OnePlus 6, but I was very careful until getting one from Amazon. Without a case the phone was slippery and easily slid off surfaces and fell on the floor. Blue color is beautiful and I like the look of the curved screen edges. I also like that the fingerprint to unlock is on the front, too. I don’t like that, if I want notifications on lock screen (which I do), only choice is to have all the apps appear on the home screen, so I put the lesser used ones on the last “page.” Other dislike is that the screen quickly fades if I don’t have a finger on it. I did research and did not find how that could be changed. I also wish it had the option to add an SD card, but it seems only a few phone brands/models do. We’ll see how quickly I use up the 256 GB storage. My OnePlus 6 with 128 GB was a challenge during its last year of use as I had run out of storage and was constantly getting messages about it and restricted in how I used it. I really enjoyed my OnePlus 6 (until the last year or so), and hope to do the same with the OnePlus 12R. If it continues to perform as it has thus far, I would definitely buy it again. There is a plethora of video reviews of the 12 and 12R on the internet that include comparisons with similar phones, which helped me to make my decision. I rated the display quality 4 stars because of quickly fading and the camera a 4 also because there is better out there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My first OnePlus mobile.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working fine. With the price, it is really great. The photo and video quality is excellent. After using for the last few months, I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy shipped my new OnePlus 12r phone out very fast received it a few days later with free shipping. I'm normally a Samsung person but this OnePlus is way better than any phone I ever had! Bestbuy is definitely gonna be my number 1 stop for electronics etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who woulda thought...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase. Specs and Price are greatly aligned compared to other phones out on the market right now. This is my first OnePlus purchase, but they may have won me over from here on out. Very similar to operating a Samsung device just a few minor things to get used to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent phone, the photos it takes have high quality definition, as do the videos. It is practical and well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone Oneplus 12R is great. Love it☺️☺️ Best buy staff told me the phone I will get 3days later, but I got 10minutes later after my payment. At first they told me the product is not available but how it comes quickly, dont understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ANDROID PURCHASE EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing phone for the price along with great features and an outstanding processor. Definitely love the RAM expansion option as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a One Plus, you'll never use any other phone but it, 12r is up there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    OnePlus12r

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12R is an excellent daily phone with great picture-taking capabilities and comes at a good price. It boasts a sleek design and a vibrant display that makes watching videos and browsing the web a delight. The battery life is impressive, easily lasting through a full day of heavy use. Additionally, its powerful processor ensures smooth multitasking and can handle any games you throw at it with ease. Whether you're capturing stunning photos, streaming your favorite shows, or engaging in intensive gaming sessions, the OnePlus 12R delivers a smooth and responsive experience, making it a fantastic all-around choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Speed

    Rated 5 out of 5 stars

    Back to the "flagship killer"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time phone manufacturers start giving compelling options to flagships without the price hike. Everything about this phone is snappy and sharp. The only things people can say negatively about this phone is that the cameras aren't as good as Samsung, Google or Apple but, at half the cost it is perfectly capable of good shots. The battery lasts all day and then some and the 256gb storage and 16gb ram make it run buttery smooth. Definitely recommend to someone who is looking for an upgrade from an older device or someone who is budget conscious.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Loving my Oneplus 12R!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, buckle up folks, because I'm here to tell you all about my experience with the OnePlus 12R(I got the slate grey 16/256 setup). Let me start by saying this phone punches way above its weight for the price. I snagged mine for around $500(after the 100 gift card from bestbuy), and it feels like a steal. The battery on this thing is a beast. It's a massive 5500mAh, and it easily lasts me a full day of heavy use, which for me includes HEAVY camera use, YouTube, web browsing, and finally gaming.Plus, the 100W fast charging is crazy. I can literally go from dead to nearly full in under 30 minutes. It's a lifesaver when you forget to charge overnight(whick I do often lol). The display is another highlight. It's a big, beautiful 6.78-inch AMOLED screen with a 120Hz refresh rate. Everything looks smooth and crisp, whether you're watching videos, movies or gaming. Overall, the OnePlus 12R is a fantastic phone overall. It offers amazing battery life, a gorgeous display, and solid performance for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've purchased to date. I'm coming from a Samsung A71 5G so this was a huge upgrade for me. Speed, battery life, ridiculously fast charging, good cameras, low price point, it has everything that I need. I would easily recommend this to anyone that isn't doing the apple thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Flagship Killer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best midrange flagships I've used in a while where I don't feel I've settled. Has the normal everyday specs that most people ask for. Flagship processor, decent cameras, my usage almost 2 day battery life, supervocc fast charging, aquatouch has been helpful with the rain and wet fingers, and keeps up with everyday task. From a bright crisp screen to good stereo speakers for multimedia consumption. I can do a lot for with this OnePlus 12r and if you're a heavy user get the double storage it pays for itself to have. If you want a smooth working phone this the one. Beats out a lot of midranges that'll show midrange age in the next few years I'm sure. Don't hesitate on this buy, it'll be one of your better choices in a not so crowd pleasing US market from a Samsung or Apple. Save your money if you just need a basic everyday phone that can keep up with the flagships with a few small differences. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage the phone offers also the pictures look amazing it's super fast and the charger charges super quick and the battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    OG Oneplus vibes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bang for your buck no question. Super fast, super smooth, great gaming features and great additions like the mute switch on the side. Camera has no business being as good as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Mid-Range Flagship available!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and blessed by the 256GB price drop! Smooth display and charges from dead to 100 in 35-40 minutes!!! Camera is nothing less than expected from their co-development with Hasselblad so amazing. Best Mid Range Flagship available!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Gps

    Rated 4 out of 5 stars

    Great phone with an amazing battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but with some quirks. The GPS on this phone is erraticwhile gaming but seems fine otherwise. It takes decent photos but I recently switched from a pixel phone as my wife needed a phone and the pixel had it had issues while gaming which is what I do on my phone more than anything. This phone was surprisingly powerful when gaming . Overall solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    256gb

    Rated 5 out of 5 stars

    OnePlus 12r review...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife's 9 5G's 128 memory was full and a green streak on the screen during a Sun Princess cruise recently so I got her the 12r. So impressed with it at $529.99 two weeks later on black Friday it was at $499.99 so I got the blue one to replace my 8t 5G. So much for waiting for the 13/13r. Very impressed with the 12r the only gripe is the placement of the volume and power switches together on the right side. Sometimes turning off screen when just want to soften the volume...Both phones have the 256 capacity.

    I would recommend this to a friend
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