Customer Ratings & Reviews

The day this phone became available at Best buy I immediately paid for it and picked it up at the store. I have never had a cell phone setup as quickly and as thoroughly as this one. This phone cannot be beat, Samsung can't even come close, this thing functions like a well-tuned Swiss watch, it's very very user friendly and you can tweak the settings to every need that you have, this is definitely the flagship phone of 2025, good job OnePlus and thank you Best buy because the price was very reasonable

I'm glad I went with black for the phone. Black is the only color that has a black camera bump and I like that a lot more than the silver camera bump. The phone looks very sleek and the software is super smooth. Would definitely recommend the OnePlus 13 if you are on the fence about it.

The screen alone with Aqua Touch 2.0 is one of the best reason I sold my iphone 16 pro max for this phone, as I've always have a sweaty palm and none of the currently out phones work well for me. The fact that BestBuy having it before Oneplus ship date is wild. I'm sad that I can't get all the free gifts from Oneplus such as the watch or the earbuds, and $100 dollar off when trade in any phone but other than that, trust me this phone is crazy good for the amount of money you paid for it. The charging speed is mind blowing, I limited my charge to 80% and plugged it in for 15 minutes in the morning, and it would last me the whole day and if its not? well I only need to charge it for another 15 minutes.

Last year OnePlus released one of their best devices, a return to their roots one would say with the OnePlus 12. A phenomenal device that offered flagship specs at a price that was simply unbeatable in the USarlet even at the highest storage option. It wasn't perfect but it was very close, but that meant the successor had to do more to really stack up to its predecessor. This year's OnePlus 13 is just that. It takes everything that went into the 13 and amps it up a little bit more and creates an even more capable device if you can even believe that while still being at a very reasonable price for what's offered. Continuing the trend that OnePlus is known for which is building a device to make the most out of the chipset it's using, the 13 is no slouch when it comes to raw performance and capabilities. Yes the main camera is technically a minor downgrade but with that you gain a bigger and better battery, a powerhouse SnapDragon Elite and charging speeds that embarrass the competition with the best screen on a mobile device to date and the first ever to receive an A++ rating from displaymate. The 13 is sturdy and build to last and it better be as OnePlus brought not only IP68 to the table but went a step further and got IP69 as well. So this thing is built to last and literally take the heat. And when it's hot you can blast it with some water jets and it'll still live (I gambled and tried this with a high pressure sanitation hose and and still running strong). The OnePlus 13 is easily the most powerful device they've brought to the table and definitely deserves a place on your radar if you're in for a market for a brand new device. It's sleek and powerful and is still going to undercut the competition with it's great price for value. It may not be 100% flat screen like it's little brother the 13R but it's certainly a polished device with subtle curves that don't pose high damage risks. Seriously if you're wanting a phone that can do it all and charge at 100w from dead to full in less that half an hour then this is the device you're looking for. I purchased the black variant that has a rosewood-like design on its glass back similar to how the previous OnePlus 12 had a flowy Emerald that look like marvel and flowing water. It's definitely a beautiful phone with the light catches those subtle lines creating the wood-like texture. The white version is a glossy burlescent white that matches with one plus is white accessory designs. And the blue version features a plastic back with a microfiber vegan leather finish on the top of it that truly stands out. And because the back is made out of plastic you don't have to worry about breaking it. Seriously don't overlook this brand and what it has to offer especially when it comes to the 13 series.

One of the best phones of the year. I will start with the cons since there are so few. -Preinstalled screen protector is low quality, scratches easily and attracts lint from pocket -Cameras can be hit or miss, not always consistent, otherwise they're great -Weird issue with WiFi band steering, specifically on wifi 6 (explained below) That's it, that's all the negatives I have to say, otherwise it is probably the best phone out there for what it costs. I love the display, the high PWM / DC dimming is so easy on the eyes. Colors are accurate and the display is bright. It is not anti-reflective like the S25U if that is important to you. I recommend getting a better screen protector though. Speakers are high end, better than my Pixel 9 Pro in my opinion but not as good as the S25U, just a bit behind in fullness. Form factor is amazing. I love the cherry wood black design of the back glass and the curve on the front is minimal. The design fits easily into your hand compared to most of the rectangle designs these days. (Note, some of the photos might be skewed due to the conversion from HEIC to JPG) The camera is hit or miss, I put some examples in the review. Most photos are outstanding. I love the Hasselblad tuning which is not the most accurate color, but it adds its own character. This phone is not afraid to use contrast which I prefer since most US phones these days rely too much on HDR to level out the photo and make it look flat. The main concern I have here is that highlights are often blown out by the camera which you may or may not like. Ensure you check out master mode for amazing quality and good control setup and also Xpan mode. The focal lengths are perfect for portraits with high resolutions. Connectivity is mostly outstanding but it is the only reason I took away a star. Cellular connectivity is the best out there. I believe there are 13 antennas around the phone so I got a strong signal in any orientation in almost all locations (T-Mobile) except for one dead zone I am aware of. My main issue was with wifi. Overall it works great and supports my house wifi 6e which was giving me 1100mbps speeds on speed test (not local network bandwidth which is likely higher). But... if your router has band steering enabled which combines 2.4ghz 5ghz and 6ghz together to allow the phone to choose the best frequency on your network using one only network name, the phone has issues choosing, Specifically if you are on 6ghz. I would walk away from my router and it would often fail to switch to 5ghz or 2.4ghz resulting in no connectivity as it tried to hold onto 6ghz. I had no issue in the same situations with my S25U or Pixel 9 Pro. When I disabled wifi band steering I could select the network manually and no issue. Unfortunately I have too many devices I did not want to reconfigure. I returned the device and got a replacement with the same issue. To most people this probably wont matter but it was a big issue in my case. Battery is stunning, this is a phone which gave me zero battery anxiety and allowed for extremely quick top ups with the included 80W charger. I recommend more people look at this phone as it is a contender for phone of the year.

**OnePlus 13: Power and Refinement in an Affordable Flagship** I recently purchased the **OnePlus 13** at Best Buy, and after several weeks of use, I can confidently say it’s one of the most well-balanced smartphones on the market. If you’re looking for high performance without paying an ultra-premium price, here’s my experience. #### **What I Love Most:** ✅ **Stunning Display:** The **6.8" LTPO AMOLED panel with 120Hz** is vibrant and smooth. Colors are accurate, brightness is excellent under sunlight, and the always-on display (AOD) is very handy. ✅ **Long-Lasting Battery:** The **6000 mAh** battery + **100W fast charging** (included in the box) are a winning combo. It charges from **0% to 100% in ~25 minutes** and lasts **a day and a half** with moderate use. ✅ **OxygenOS 15 (Android 15):** Almost no bloatware, clean and customizable interface. Updates arrive quickly, and productivity tools (Zen Mode, split-screen) work great. ✅ **Premium Design:** The **matte glass** finish (fingerprint-resistant) and subtle curved edges make it comfortable and elegant. #### **Areas for Improvement:** ❌ **Camera: Good, But Not the Best** - The triple-camera setup (50MP + 48MP + 64MP) captures detailed photos, but the processing sometimes overdoes contrasts. - Night mode has improved but still trails behind the Pixel 8 Pro or iPhone 15 Pro. ❌ **No IP68 Rating (in Some Markets)** - Some versions only have **IP54**, limiting dust/water resistance compared to other flagships. ❌ **Rising Price** - While still cheaper than a Galaxy S24 Ultra, OnePlus is no longer the "flagship killer" it once was. #### **Verdict:** The **OnePlus 13** is an excellent smartphone for those who prioritize **performance, display, and fast charging** over having the absolute best camera. If you want a fast, well-built device with great battery life, it’s a solid choice. However, if photography is your top priority, you might want to consider alternatives. **Recommended for:** Gamers, multitaskers, users who hate slow charging. **Not recommended for:** Mobile photography enthusiasts or those needing maximum water resistance.

Absolutely Love this phone. My first oneplus phone was the 12R and I was super impressed with that phone. I was coming to oneplus from Samsung after they repeatedly denied to honor their warranty on the Z Fold phones. I can't continue to support a company that doesn't stand behind their products. So I switched to oneplus, and I haven't looked back. Oneplus puts so many great features in their phones for a great price, which makes them an incredible value. I have now upgraded to the 13 and all I can say is wow. It's incredible. The camera takes the best photos I have ever seen on a phone. The battery life is outstanding, the charge time is faster than any other phone with the included 80 watt charger. The os is lightning fast, and very smooth. It also includes features that aren't available on samsung phones, one of which is beaconlink. The face unlock and fingerprint reader is really fast, not slow or clunky like samsung. The screen is very bright even in the sun. Transferring data from an old phone to oneplus is a breeze with the clone app. I transfered 240gb of data from the old phone to the new phone in 35 min. And it wasn't even plugged in it was direct wireless connection. If you are on the fence, just buy it, you won't be disappointed. I have included a photo of the moon taken with the oneplus 13

Build : 4/5 the device is very well build but it does feel a bit slippery. The camera bump has a weird placement that affects how you hold the phone. Screen: 5/5 great screen, vivid colors if desired it has a pro mode screen that has less punch and the natural recommend option which is the default. The rounded corners might be an issue as they interfere with some options and menus from apps. Battery: 3.8/5. Good with a caveat: the reason a give the battery a 3.8 out of 5 and is something no tech tuber will tell you is that while the battery has a new tech and faster charging then other OEMs, OnePlus uses a lot and I mean a lot of software trick and limitations to achieve great battery numbers. Those are probably the numbers you see from tech tubers. The reality is that if you have and use the device with the highest screen quality, no aggressive app sleeping ( affects notifications) And use it at its highest performance it will last just as much as the other device at least in my usage ( I also owe a s25 ultra.) it is great when using it's default settings. Performance: 5/5 As expected it's top tier. Be aware that if you game the render resolution is lower to maintain performance on the op13. Dor any other user it would matter as it is super smooth. It does have some bugs software side that will be addressed by op in updates.

Tested out the phone over the past few days. I'm coming from an almost four-year old Samsung S21 Ultra 5G. This phone is almost identical in size weight and feel to that, with the OnePlus screen being just ever soooo slightly wider (maybe by 1/8th of an inch). I was expecting this to be a nice bump up from the S21U experience based on all of the reviews online. I had tried an S24+ about 6 months ago, but let it go because there wasn't much of a difference for me. Well, the situation is basically the same with the OP13. If you currently have an S21U that you're happy with, there is almost NO need to upgrade. The screen clarity, snappiness, and camera performance between these two are nearly identical. In some cases, such as camera, I still find the pics from the 4 year old Samsung to be preferable, but I think the OP may have an advantage in the video department, ever so slightly. There may be very modest differences on the surface level, but honestly, 95% of everyday users wouldn't be able to tell one from the other just looking at and interacting with the front. The main reasons TO upgrade are battery life, storage, and performance, if you need it for gaming. Coming from 128 GB of storage to 512 GB would be my only reason for upgrading. Also, battery life on the S21U has degraded over time some, sure, but I get through the day still. It's just hard to justify the new phone price when the S21U is still holding up so well in 2025. My suggestion is; if you're not a hardcore gamer, find a refurb'd S21 Ultra, and pay 1/3 of the cost. I WANT to find a reason to keep the OnePlus 13, and if your phone specs are below that of the S21U, it would definitely be a worthy upgrade, but for my situation, I think I'll hold onto the Sammy for a bit longer.

I have tried the pixel 9 pro xl, Samsung 24 ultra and Samsung 25 ultra and this beats them all. Biometrics are faster, charging is super fast, animations are faster, wifi signal is stronger and call audio is clearer. Camera, in my opinion is better, especially for portrait shots. It has action shot mode to capture clear images of pets or kids running around. Definitely the best value for high end Android phones. It comes with the super faster charger in the box!! Samsung and Google Pixel are both great devices too, but if you are wanting something super fast I believe you will be really happy with this device.

Great phone. The first one I bought unfortunately did not connect to my carrier (Google Fi) but the 2nd one I got did so I think it was just defective. Everything is snappy, cameras are great, battery life is fantastic, and charge speeds are amazing. Oneplus has come a long way. They have defiantly tapped more into their Chinese roots with the software, packed with tons of features and customizations unlike something like a Google Pixel. I can tweak almost everything to how I want it to be, and the things I can't are already great out of the box,

This product is really good and beautiful, the design is spectacular and the device is very powerful and very fluid. I really liked my purchase.

Excelente device 3 years in a row with Oneplus...not a complaint

The design is sleek, the display is super sharp, and everything runs buttery smooth thanks to the Snapdragon chipset. Battery life easily lasts a full day, even with heavy use. The cameras take crisp, vibrant shots, even at night, which was a nice surprise. OxygenOS is fast and clean, just how I like it. My only small complaint is that software updates could be a bit quicker, but overall, this phone is a beast. Definitely worth it!

The best phone I have purchased in a long time I prefer this over both the s24 ultra & the pixel 9 pro xl. The battery life is Amazon I get 2+ days & it charges in no time at all.

Excellent phone, I bought it for my mom and she is happy with her gift. Thanks to the Best Buy platform I was able to make a more accurate and faster selection.

Top of the line hardware and software at a reasonable price. Never Settle! OnePlus products never disappoint.

Power machine. Fast, great screen and long battery life. Installation and transfer of data from old phone went very smooth.

Thought it would be to large coming from a Pixel 9 but it's not even with a case. It performs daily tasks and even one time Google oriented tasks way better than the Pixel. I use Web Messages on a Mac and Windows PC with Android and not once with the Pixel did I ever get the three pictures to match when connecting from web to phone but with the 1+ it works flawlessly. Sure I'll miss all the conversation transcribing you get with a Pixel but I'm not a big phone talker so MEH. I'll have to say though after unboxing in January and seeing the Google Security update of November was up to date is a bit of a concern. All the reading I did confirmed 1+ was slow or released Security updates bi-Monthly which seems to be the case currently. Other than than this one thing this device makes me think that a Google device like the Pixel has been over ranked in my book when it comes to daily phone tasks. Here's just a short list of what the 1+13 handles better on Android than a Google Pixel; auto fill passwords, OTP's, connecting to Messages on web, and personal or system customization's throughout. This is not your cookie cutter device like an iPhone, Pixel or Samsung but can be if you're looking for a device that you can make your own with it's incredible attributes. Yes there might be a $45 dollar restocking fee if you open it and give it a try but for this 60+ year old who is comfortable with various Android and current iPhone devices the experience has been breathtaking! I would've thought that Pixel should reign supreme when it comes to Android OS but that's not the case and for what you get comparatively I'm really surprised by what 1+ has delivered! ***On a final note; my before purchase investigation warned of 1+ not working on VISIBLE esim so I transferred to VISIBLE physical sim and I'm getting more bars than the Pixel 9 so...

Performance has been smooth, no dips in framerate or stutters. Base UI is similar to any Android with good customization. Battery life has been good, paired with the fast charging. Under higher stress, phone does get slightly warm but is no issue. Camera is decent with 50 MP all around with enough tinkering to get quality photos.