Customer Ratings & Reviews

I had peuchased a Samsung S22 after my OnePlus 7pro battery started to lose power quickly after three years. I might have just teplaced the battery but I wanted to get 5G. The S22 was too small and I just didn't like it that much. I bought the 9pro for $450.00. I like this camera much better. It is larger. The battery works well. It charges quickly. The camera does very well.

Hard to not like this phone! Everything works amazingly fast and fully loaded with features. The camera is stunning (use pro mode for RAW editing and 12 bit color). Unboxing: The box is a neat red design and a lot of thought went into the packaging. Upon opening, the phone is clearing presented and wrapped up. I liked how the wrapping shows exactly where the wireless charging and NFC antennas are so you know where to place your phone when using those features. Further in, there is the amazing 65W charger and red cable, a SIM ejection tool, documentation and a letter from the company expressing their pride in their device, a nice touch! Initial impressions: The phone comes with a factory screen protector of decent quality. It doesn't scratch easily and offers good protection. The device looks AMAZING in pine green. The color has a matte finish and is only slightly slippery. It is thinner than expected and the camera doesn't go out as much as competitors. The three way slide switch on the right side is great for vibrate, silence settings. Set up is a breeze as it is mostly stock android 11 using Oxygen OS. A simple Google login and you are good to go, the Oneplus login is optional if you want to take part in preinstalled apps. Bloatware is extremely minimal. Other than the normal google default apps, the only other apps you will find on the phone are Oneplus community, Oneplus switch, file manager, weather and notes by oneplus. They can all be removed if wanted with the exception of file manager. Use: I love this thing! The OS is the fastest one out there. I was previously using a iPhone 12 Pro and S21 Ultra but they both feel sluggish in comparison. The screen is on part with the S21 Ultra with bright display and AMOLED black levels. It is comfortable to hold for long periods and even though the screen is big, it is easy to use due to its narrow aspect ratio. Camera: Superb! I have only had it a limited amount of time but the main and wide cameras are stunning! They are especially good when paired with Pro mode (main camera only). The photos are taken in DNG format and can be edited in RAW but there is a huge color range in the 12 bit color the mode allows for. In normal photo mode (auto settings), the phone tends to put emphasis on shadows for dramatic looks but it is great in my opinion. The main sensor is large and has a natural bokeh so I rarely use portrait mode as the plain sensor provides a great look naturally! The zoom lens is meh but I rarely use it. It is 8 MP and not utilized part of the Hasselblad deal so colors are usually a little washed out in my opinion on that lens. The front camera is good but not great. It is better in my opinion than the iPhone 12 Pro since it offers more detail but color is a little off. It is less detailed and accurate than the S21. I usually use the main camera for selfies with the volume rocker as the shutter button since it is the best camera on most phones. Speakers / haptics: The speakers are clear and loud enough but not groundbreaking. The top speaker is noticibly weaker than the bottom speaker but it gets the job done. Bass is weak but audio is clear and enjoyable. Haptics are very good for an android phone. I would put it second only to the iPhone as it has a wide range of vibration levels without simply feeling like a buzzer. Battery: This is probably the low point of the phone. Battery life for me is unpredictable. I usually get around 40-30% toward the end of my work day and have to charge prior to going home or plug it in in the car. Most phones I would say this is a deal breaker but this phone has a secret weapon, the warp charge! With the 65W charger, the phone can charge the two (yes two) internal batteries in parralel and you will be fully charged from 0-100% in less than 30 minutes. There is a wireless charger they sell that will charge in less than an hour. Summary: I love this phone and it is hard to go back to any other phone (except maybe a pixel due to stock android) after using it. I would like a 512 GB storage option, expandable storage and some slightly better battery life but other than that this is a near perfect phone and well worth the price!

Bought the phone first thing that Impressed me was how fast it charged and how smooth it was with 120hz, no lag in games,apps, everything loads up quickly with that snapdragon. Videos look quality Phone will overheat and reduce settings on its own to cool it off in my experience when your in your vehicle using the gps on a magnet mount exposed to the sun with a custom phone protector you can prevent the sun's heat from exposing it Had other phones in the same mount and they never overheated Not having any trouble with 4g or 5g band nor wifi Bluetooth on TMobile network Camera takes great pictures with pro mode although regular photos when it's dark don't take them so great there needs to be light in order to take a good clear photo Downfall of this phone for me even with the current update is the battery it drains extremely fast 4 hours of heavy use and it's done with all settings on high Settings to save maximum battery last 4:30 - 5 hours.. Charging is fast but when you have to charge 3 times a day gets extremely annoying and is very disappointing for the price paid to have this huge issue Bought a 12 v 120 watt inverter to connect in my car to charge it with the 65 watt charger in 30 min or less which again on heavy use you shouldnt have to charge more than twice a day Would I recommend this phone? Not if you use it heavy for your job on the go, it will die quick and you will find yourself charging it 3 times like me you will get frustrated especially when you don't have the 65 watt charger on you nor no where to connect it If your a light user I would recommend it It's not the best flagship in my opinion, but it definitely is there specs wise keeping up with it's more expensive competitors.

Great cell phone. Easy to maneuver. Comfortable to handle. Takes excellent photos. Charges very quickly. Long battey life.

Bought this as a business purchase as it was a great deal for what you get and if needed can be unlocked and be supported years beyond what the manufacturer provides. That makes it an IT favorite in my opinion as it can be security updated for long beyond what is officially supported, so cost effective. On top of that, 12GB of RAM and 256GB of dual lane UFS3.1 storage is a LOT for the price. Even the screen is fantastic. Now about the cameras, they may not immediately show as anything special but take a closer look and you'll see that Hasselblad did have a very hard hand at the color science in the photos it takes based on the picture I attached. Very accurate and very quick camera. Also the ultra wide handily outpaces the iPhone 13 Pro, and I know that's a very high compliment. All in all a VERY sound purchase. 10/10 would purchase again.

I bought this about a year ago, and only paid $400 for the 256 12GB model of this phone, completely unlocked with no contract or plan. Battery life isnt great, but everything else is amazing and outstanding for the price! Also comes with a pre installed screen protector and 70W brick and charger in the box!

This is an amazing phone and I recommend anybody to buy it, I come from the OnePlus 8 Pro and this has been one of the biggest improvements since owning OnePlus devices. Camera takes amazing pictures and it flies thru anything you throw at it. Fastest charging in the US Market.

This is an outstanding Android phone. Smooth, fast and the camera is vastly improved. Quality materials used. Not burdened with bloatware like Samsung phones.

The one plus 9 5g phone is an awesome phone. Equiped with the latest snapdragon chip and 12gigs of memory, this phone can run anything you want. The cameras are very good and the 256 gig of storage gives me enough space to store the pictures that I take. I highly recommend this phone.

If you can find this thing for $450 or less, get it. The 10 Pro is worth the extra $100 if you want better battery life but this device is so good. The cameras, display, all of it.

The camera alone is a standout feature. Even though it is Oxygen OS, it has the true Android 11 look and feel. Camera wise - the main camera @ 48mp is fantastic. The Ultra Wide camera @ 50mp is not as great - the photos come out a bit too smooth/soft.

I love this phone, it is completely adapted for my daily needs. the phone has impressive speed, the screen design is very comfortable and the color is very pleasing.

Super fast charging speeds, excellent video ( I wish Samsung could do the video smoothing like OnePlus.)

Just received less than a week ago but so far so good.

The phone came with all the expected parts and facilities. I am very happy with my purchase

This color is soooo pretty. We got this for my uncle he loved it

great phone, has all the bels & whistles you could want

It is a very cool phone. Love it so much. Excellent screen and great camera. Highly recommend.

This is a good-quality cell phone, but the charge is getting finished to fast.

There is a lot to like about this phone and I believe it’s probably the best US flagship 5G smartphone on the market currently. Build quality is excellent, the phone’s beautiful exterior is lovingly crafted with metal and glass, no cheap plastic materials. Specs are among the best of any Android smartphone and OnePlus has designed a new cooling system for the device to keep it cool. Cameras are excellent, and this is coming from somebody who’s last phone was a Pixel device. I’ve owned previous OnePlus phones as well (OnePlus 7 Pro and OnePlus 8T) and the camera is in another league. Way less shutter lag that previous phones, clearer photos, excellent portrait mode, and support for 4k 120FPS video (which is stunning). Optical image stabilization works wonderfully as well. A minor grievance is that I don’t like the Hasselblad logo on the camera bump, I understand that the two companies have a partnership but I’m not a fan of excessive branding on my devices (especially if it’s from a partner company). It’s worth noting that Sony (not Hasselblad) actually supplies the camera sensors for this phone. The phone supports 60w wired charging and is absurdly fast to charge. 15w EPP Qi charging and 50w proprietary wireless charging are also supported. Personally, I have no interest in the 50w proprietary wireless charger (it’s expensive and gets the phone quite toasty from what I’ve heard) but Qi support is a nice touch for people who enjoy using wireless charging as a mere supplement to wired charging or for the rare event that you have a mishap with your charging port. Battery life has been slightly better than I’ve experienced on previous OnePlus devices with 6 hours or more screen on time before I feel the need to plug in. Device stability is good, I have not experienced any issues with bugs, overheating, or crashes. The underscreen fingerprint sensor works flawlessly every time (OnePlus has the best optical fingerprint readers in the industry as far as I’m concerned) and is very convenient. Sound from the phone’s speakers is loud and crisp. Haptic feedback feels good. Despite this praise, the phone isn’t perfect. For one, it lacks a headphone (3.5mm audio) jack. I listen to a lot of music, especially in my truck which has a custom sound system. My previous phone, the Google Pixel XL, had a headphone jack and outputs clean audio. When I connected my new OnePlus 9 Pro to my truck’s stereo using Bluetooth it sounded TERRIBLE. Bluetooth simply does not have good enough sound quality to substitute for a wired connection. OnePlus should put a quality DAC in their next phones and bring the jack back like Sony does with their Xperia series of phones. I refuse to be gaslit and told that a headphone jack isn’t viable on a water resistant phone; Samsung built water resistant phones with jacks for years and Sony still does. The inability to use wired headphones is also very annoying. I understand that USB-C to 3.5mm adapters exist but USB-C passthrough audio quality very rarely matches a direct 3.5mm connection (in fact, poor sound quality through USB-C passthrough audio and Bluetooth is one of the reasons I returned a previous OnePlus phone, the 8T). I’m going to force myself to live with it because I don’t have much of a choice (can’t find any suitable alternative phones with a jack that would work well on my network) but I’m very unhappy about it and will continue noting this as a complaint whenever possible. Another thing I dislike about the phone is the ugly hole punch camera. I can at least praise OnePlus for putting it in the top left corner rather than the center of the display (corner hole punches are always going to be better than centered ones) but I still hate looking at it. The screen is vibrant and beautiful to look at but every time I see the ugly black dot for the camera I’m a little disgusted. This is coming from the same company that made the OnePlus 7 Pro, a phone with a full edge-to-edge display with no interruptions, notches, or hole punches. Hole punch cameras are such a downgrade from bezel-mounted cameras and pop up cameras. They are terrible. OnePlus’ Visual Voicemail still doesn’t work on Mint Mobile (hasn’t since at least the OnePlus 7 Pro) which is very frustrating, especially considering I’ve seen OnePlus phones for sale on their website before! I would really appreciate if this could be addressed sometime. The phone does come with some bloatware. You have the typical Google stuff which I can mostly give a pass, but then you have a few other weird software quirks like the inability to uninstall the Netflix app. Now personally I use Netflix, but what if I didn’t? I wouldn’t want an app on my phone I don’t use. This is the problem with bloatware, it takes choices away from the customer. All this being said, OnePlus does allow the phone’s bootloader to be unlocked to if you want to root the phone or flash a custom ROM, you can. I really appreciate that functionality as it has become very rare on US model Android smartphones. More and more manufacturers have decided to lock their phones down and disallow customer tinkering. Thank you, OnePlus, for being a part of the solution rather than the problem. My last concern is software support. While OnePlus may be better than some Android manufacturers when it comes to updates and continued product support, in recent years they have been slacking off. Browse the OnePlus subreddit or the OnePlus community forum and you’ll see tons of complaints from customers with phones less than 3 years old who have no longer been receiving timely security or OS updates. While I can’t say how good software support will be for the OnePlus 9 Pro yet, it is something I’m a bit worried about. Overall, I think this is a great device if slightly flawed. If you need a US 5G Android flagship, don’t hesitate. Buy the OnePlus 9 Pro.