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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, poor adjustability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had Best Buy install this projector in my basement and we were very impressed with the picture quality! The projector states that it has 15% vertical shift so our installers assumed it would be ok to mount our screen a little higher than they normally would. After everything was installed we found out that, with this projector being ceiling mount upside down, the vertical shift could only adjust the picture lower towards the floor and not higher towards the ceiling. Ultimately exchanged this projector for an Epson 4010 that had more adjustability. BUT the picture quality was great on this projector so if you don’t have to worry about mount height options as much I would still highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive an hour south to pick this up, got home and projector was dead. Lamp failure indicated-brand new projector. No apparent damage to shipping container/box.

    No, I would not recommend this to a friend
    • Brand response from Optoma Support
      Posted .

      Dear GFLY,

      We apologies that you are having this issue, in these case we would suggest unplugging the lamp that is currently installed in the projector then reconnecting as sometimes during shipping this connection can become loose. If you have any further questions, please contact Optoma technical support at 888-289-6786 Option 2 Monday - Friday 6 AM - 5 PM PST for further assistance. OptomaTechnology

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not a flexible projector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector has NO V-SHIFT so you'll have to live with a screen that's not square. Also it's picky about HDMI signals and doesn't play nice with a PS4 PRO. (it continuously goes blank and changes the picture resolution) also the smart features are trash! The only thing this projector has going for it is the very nice picture (when it's not freaking out) and it's bright.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is questionable and has a restocking fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st projector would not generate a pairing code, the wireless connection would not easily connect, and the dongle had to be wiggled to get a wireless connection. Optoma customer service had no recommendations for the pairing code issue and said it would likely need to be exchanged. They said as a last resort they would look into the serial number and see if there were any known issues. I never heard back so I decided to exchange the unit at Best Buy. The 2nd projector arrived covered in dust and appeared refurbished. The remote control with the second unit rattled when I took it out of the box and would not power the system on. Second unit successfully generated a pair code but the dongle still needed to be tweaked to allow a wireless connection. The image was split in two and reversed when we turned it on the 2nd time and the system had to be rebooted to correct. We will attempt to call Optoma for support to see if a third exchange is needed. Each order takes 10+ days to receive a unit as they are not kept in stock locally. Super bummed and hoping to get a working system in less than a month versus paying a 15% restocking fee.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed in the quality output

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to explain the level of performance and detail that this projector provides over a standard 120hz LCD 4k monitor... used to be for the big shows you would use the projector BUT now... its like we want to watch everything on this projector. Its high quality output matches that of a LCD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and brightness. Lives up to my expectations.

    I would recommend this to a friend
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