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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 113 reviews

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98%
would recommend
to a friend

Customers are saying

Customers consistently note the Pro Care 5000 Smart Series Toothbrush's pressure sensor, ease of use, and ability to provide a clean feeling to their teeth. The toothbrush's Bluetooth connectivity, battery life, price, app, timer, and travel case are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 113 reviews
  • Pros mentioned:
    Clean teeth
    Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    dentist office clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first rechargeable toothbrush. I must say I was quite impressed with how clean my teeth felt after I used it.I feel it cleans my mouth better than a regular manual toothbrush. I haven't use the Bluetooth capabilities yet, not sure if I will. It's a little on the noisy side, but aside from that, I would highly recommend this toothbrush to anyone who is conscious about taking care of their teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Pressure sensor

    Rated 5 out of 5 stars

    Great Toothbrush, Cleans Amazingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush on the market. Best service and information provided by the employees at Best Buy. A must get, cleans better than the competitors and does just as well as the "newer", "more high tech"(more gadgets) models. Bluetooth unnecessary, but adds more cool lights. Sensors to warn you of over brushing and over pressure is extremely important and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Clean teeth
    Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    Awesoem Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Actually could feel the difference the very 1st time I used this. My teeth felt clean in comparison to a regular tooth brush. Only downfall is it's not as quiet as I would of thought.It's a little too loud at times, especially late evenings when you are brushing and not wanting to wake up your spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my brother loves his tooth brush. Easy to travel with plus comes with a case. Need to charge it right when you open the box for 24 hours. Then the battery is good for 10days. Planning on getting one for me soon!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to use

    Rated 5 out of 5 stars

    Great features and does an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer this technology over sonic. It provides a thorough cleaning, is easy to use. It holds the charge for weeks, which is helpful for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brush had all the features I wanted without paying $100+. It works well and stays charged for a long time. I have not used the Bluetooth feature since I don't really care about tracking it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent quite a while trying to decide which toothbrush would be right and read a lot of reviews. This thing works great and as crazy as it sounds the bluetooth feature is actually really cool! It tracks your brushes and lets you know what to do to get an even better clean. It's like the sleep# bed but for your mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Pressure sensor

    Rated 5 out of 5 stars

    Oral B Pro Care 5000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Nice timing features. Pressure sensor. Travel case included is nice. Cleans teeth very well and holds a charge for a long time. Accepts many different brush heads as well.

    I would recommend this to a friend
  • Pros mentioned:
    Pressure sensor

    Rated 5 out of 5 stars

    Upgrade to an older Braun toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using an,older Braun toothbrush for years, but the battery is starting to go. Saw this on sale and decided to upgrade. Red light comes on if you're applying too much pressure (I was). I also like that the charging base is separate,from the brush head storage so it takes up less space on the counter and the travel case is a plus. Says a full charge will last 10'days. Not sure if I care about the Bluetooth and app brushing data but may have to try it at some point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush changed my entire oral care to a wonderful level. I became very confident about my oral health. It brushes well and I felt the clear difference between my manual brushing and brushing with this brush. Overall the app is good. As it tracks and gives reminders for flossing, tongue cleaning and rinsing as well, it brought me into a good discipline, where I brush, floss, tongue clean and rinse everyday two times. And, the tips the app provides are good and informative. It also provides badges for the achievements. There is one issue with the app regarding the 'Journeys' feature. After I have enrolled into a journey, every time I start brushing, Journey details pop up on the screen and it won't show up timer even after I start brushing. That's why I un-enrolled from Journey and couldn't use Journeys. Hope Oral-B fixes this issue. But this issue is not a deal breaker, because other features are very useful and brings lot of discipline into oral care and great brushing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an electric toothbrush before, this is awesone. Lots of features and app I'd pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Love the Bluetooth capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush. It's not awkward in my mouth and I love the added Bluetooth capability, along with the iPhone app that goes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    A Good Electric Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new version of their Pro 5000 toothbrush. Uses Bluetooth with your cellphone instead of a timer/clock that was supplied with it in the past. Has a few extra features this model didn't have in the recent past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first electric toothbrush that I purchased. I chose this one because I kept hearing mixed reviews about the 3000 and the 1000 only does half the speed and pulses as the newer versions. Plus, not sure if this is fact or not but I kept reading online that oral b toothbrushes clean better than sonicare. Not sure if that's true but it was good enough for me since sonicares toothbrush r not only more expensive but also the head replacements are pricier than oral b so in the long run that's a bad case

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great New Toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth electric rechargeable toothbrush. There are a lot of different brush heads that you can get to meet your individual needs. It works great. I love the app and the self-timer function.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to use and cleans teeth and gums very good

    I would recommend this to a friend
  • Pros mentioned:
    Pressure sensor

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app as well as the product. One of the best features is the brush tells you if you are brushing to hard , very helpful!!.. easy to use settings no problems

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Clean teeth

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is excellent. It has Bluetooth so you can track your activity and amount of times that you brush your teeth. This makes your teeth feel so clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brush for the money. Remember to price check first though as Best Buy will match Amazon pricing.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitive mode

    Rated 4 out of 5 stars

    Powerful toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't need all the bells and whistles in a toothbrush but I bought this anyway since my old electric toothbrush was on its last legs. Didn't choose to buy the more basic versions because I want the ability to switch modes. I don't use the bluetooth function on this so I can't comment on it. Positives first: Love the ability to set timer preference to 30 seconds or 2 minutes. Also like all the different modes even though I mostly stick to the sensitive mode. Cons: This toothbrush is too powerful for me, even in sensitive mode and with a sensitive brush head. Can barely feel any difference between modes. I also don't like that I have to switch the brushing mode to sensitive every time I turn it on. Wish it could memorize my preference. I think a full charge only lasts me about a week (manual claims up to 10 days), which I think is too short for how long it takes to charge.

    I would recommend this to a friend
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