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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 85 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers frequently mention the excellent battery life and compact size of the 5k mAh Wireless Power Bank for MagSafe. Many appreciate its high quality and strong magnets, making it convenient for on-the-go charging. However, some users noted that the power bank can get warm during use, and the MagSafe functionality may not be perfectly reliable for all devices. Overall, the positive feedback on battery life and portability outweighs concerns about heat and MagSafe performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Im sticking with cords

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 yeah old 9k mah Randomorder battery pack charges twice as fast and doesn’theat up my device. Even while playing games. This on the other hand does heat up, barely charges and barely holds a charge. Im doing this all on a 12 mini which is a shame for the product. Wanted to like it but not good enough.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We're so sorry to learn about any disappointment you've had with the Wireless Power Bank for MagSafe. This accessory has a charging capacity up to 5 mAh, so this Wireless Power Bank for MagSafe will be a bit different in comparison to the other product you mention. This Power Bank shouldn't be heating up like that though and it definitely should be holding a decent charge so you can keep your iPhone juiced up on the go. We'd like to dive a bit deeper into things with you in order to better understand what's going on here. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to help find the best path forward for you.

      Warm regards,
      OtterBox Customer Service OtterBox

  • Rated 5 out of 5 stars

    Súper Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good is necessary for my travel my work ILove this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but does not charge my phone to 100. Could hold more charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, price is great, I would recommend to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and stores easily. Would buy again.

    I would recommend this to a friend
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