The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,093 reviews
Pros mentioned:
Price, Protection
Rated 5 out of 5 stars
worked perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ended up buying 4 of these iphone boxes. The price was OK and the boxes worked perfectly .
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Otterbox Commuter
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am now on my 3rd Otterbox Commuter case. This is my case of choice because of the 2 layer design. There is a silicone bumper wrap and a hard shell outer protection layer. Also, all ports are covered with moveable pieces on the phone, so no dirt, water, or general yuck gets into the headphone jack or charging connector.
I require a case that has a bumper around the face of the phone, because I have dropped my iPhone several times, face down. The Otterbox has saved my screen more times than I can count.
What I do not like about this product is if you purchase a color combition and the silicone is white, it will stain. No amount of scrubbing, bleach, oxyclean or any other product will remove the stains. I recommend buying a dark color. Also, I have had the plastic protective outer layer break at the bottom where it opens for plugging phone in to charge. (on my previous Iphone 4s case) I currently have the Iphone5 case, and so far, it has held up well.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
It's a lifesaver aka iPhone saver!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how its so much lighter and thinner than the other ottorboxes...it doesn't add extra weight or feel lumpy....I've dropped my phone plenty of times and it protect it's to the fullest! Oh and it comes in cute colors
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Cell Phone Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I own three iPhone 6s Plus and a 5s. I purchased one each of a Defender, a Ballistic Tungsten Tough and Ballistic Tungsten Slim to easily identify each Space Gray 6s Plus unit. I thought the Defender was a bit of overkill compared to the Ballistic Tungsten Slim, but those cases are impossible to find in stores, so I looked to Otterbox since I loved it for my iPad Air 2. I exchanged the 5s Defender for the Commuter because it is a simpler case to deal with. I don't like screen protectors so having the option to toss the plastic cover was fantastic. I also like the two-piece design of the case - simple removal for monthly cleaning of the iPhone. I haven't dropped my 5s yet with the Otterbox, but I am sure it will protect as well as the Ballistic cases do. As for Ballastic, I LOVE those cases. I intentionally drop my 128GB 6s Plus from my ear (6'1") to prove just how effective their cases protect from damage. I like the look and slim profile of the Otterbox. Im not a fan of the new Ballistic case design, so when I get an iPhone 7s Plus (skipping the 7 Plus) I will likely get the Otterbox.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Super washer and dryer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super service and wonderful washer and dryer. Thanks!
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case for reckless people
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound button on our phone was too protruded. This case solved 2 problems {silent & shock}.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 1 out of 5 stars
I love this case very protective
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case I have dropped it several times and my phone is totally fine!
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey Rooney,
Thanks for the positive feedback on the Commuter case! We're glad your iPhone is doing well after a few drops. If you ever have any questions or need help with your OtterBox please do not hesitate to call our friendly Otters at 1-855-688-7269.
Cheers, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 1 out of 5 stars
Poor protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my purse which had my phone in it and the screen shattered, only dropped it from a height of about 4ft. Had the phone for less then a week. The screen protector did keep all shards together.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
No, I would not recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
good compromise
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Heavier than a naked iPhone, much lighter than the Defender. Plus Best Buy store honored the on-line price, so at $25, price seems fair. Very easy to install. I use Aduro Shatterguardz screen protector with it (only 8 bucks for iPhone 5 at Amazon. Cheap to replace, good protector, but NOT indestructible as advertised), which fits well with the OtterBox. Together, good protection without excessive bulk. Bought one for a carpenter friend who keeps it in his tool belt. After 1 month of constant use, he likes it a lot. I drop my phone occasionally, Commuter protects it well.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Price, Protection
Cons mentioned:
Grip
Rated 4 out of 5 stars
Great iphone case, Good protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case for an iPhone. It gives good "hard shell" protection for a modest price. It even comes with an optional screen protector. However, it is slippery in certain areas; if you're not careful where you pick it up, it will slip out of your hand; this is why I only give it four stars. It is great for carrying in your pocket, or in a simple holster on your belt. Being an Otter Box, you know it's a great product. Although, it's no substitute for an Otter Box Defender (their best case), it's not as bulky, or as heavy.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good Protection for iPhone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This 'half-case' seems to protect my iPhone 5S well, together with an on-belt holster I purchased to hold it. It allows much freedom of use compared to the full-case Otter box with plastic holster. I appreciate that it is lighter and less bulky than the older models. The iphone has already survived a couple of drops without damage!
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Sturdy and stylish
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I went through a lot of different cases before I got my OtterBox. I am so happy with it. My phone is protected incredibly well yet doesn't feel too bulky. However the case is easy to get off for occasion cleaning. I'm sold.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Glacier
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for iphone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is great protection for the iphne5. The color is very pleasing and the design is comfortable to hold. The only complaint is the screen protector included is not up to the standard of the rest of the case
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Pros mentioned:
Price, Protection
Rated 5 out of 5 stars
Worth the price!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned an iPhone 5 Otterbox Commuter for a couple years now, and I drop my phone almost weekly. I'd like to upgrade to a 6 Plus, but decided to wait until the price comes down. When I noticed cracks had developed on the hard plastic layer of the Commuter, I removed the case and found the iPhone is still in perfect condition. So, I've decided a second Otterbox Commuter is well worth the price compared to the number of times I would've had to replace the iPhone by now. I could even get full trade-in value on the phone if I wanted to at this point. For me, this case is worth the investment.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great price,great protection for my investment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The otter box commuter case is perfect size not to bulky and still fits in my pocket,also I have dropped my phone a few times and it saved me from a insurance claim
This review is from Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Avon
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case - the white part stains easily
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great low-profile, high-protection otter box case for the iphone 5s. So far I have dropped it on concrete and cement and the phone has been fine with no damage. There isn't a screen protector included with the case, but I haven't found that to be an issue with protection. The cover is easy to put on and remove. I do this a lot because I use my phone in an armband when I work out.
The only complaint that I have is that the white rubbery part around the edges gets dirty quickly. I wore the phone in the back pocket of my jeans for a couple of hours and the white part is now blue.
Other than that, love the case.
This review is from Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Avon
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection for your device!!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is by far the best case for my device. I am a klutz and drop things unintentionally all the time. The Otter case has saved me on countless times from breaking or cracking my phone. It was easy to put on, light weight, not bulky and still fits in my pocket easily.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good strong case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is a very solid strong case. Not only is it great for protection from dropping and other damage, it is light and not bulky at all.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case fits nice. Was a little difficult to install, but it is very solid and secure case. Not too bulky and has a nice feel. Will be using the phone in snowy weather soon, so I like the tabs over the ports. The on/off button is very difficult to turn phone on/off, which could be an issue for some, so take note. However, for me this is not a major issue. So far this has been a great case and fits my needs. if issues occur I will update.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Love It!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought all of my children iPhones this Xmas during the Black Friday sales and had to grab a protective cases. I’d previously heard about the sturdiness and good quality of Otterbox cell phone case products but could not afford/could not justify the high price. Shortly after Black Friday, I found these on sale for a reasonable price (buy 3 phone cases and get a certain %-age off - $17.99 & w/ tax come out to be $19.XX) with immediate availability for in store pick up and the right color, so I was sold. When I was putting together my product, I was pleased to find a screen protector w/ installation goodies included (installation card, guide and soft wipe)....WOW! I’ve owed many different cell phones and have purchased cell phone cases (previously preferred Speck) but I now want to exclusively buy Otterbox in the future and will tell all my friends about it! I mean, they even thought about the screen protector!!!! Not to get crazy about a screen protector but the folks at Otterbox certainly thought about their consumer demographic (wide enough to include a mother’s children in this case) in addition to saving me the inconvenience of researching and having to purchase yet another product, a screen protector. This alone tells me that Otterbox values me as a customer b/c they value protecting my investment - an expensive cell phone. You’ve got a customer for life. Customer Service at Best Buy was quick, friendly, easy and efficient...just the way I like it...I quickly get on with the rest of my day and so do they! Thank You so much Otterbox and Best Buy — our family’s Xmas is going to be one unforgettable day!!!!!
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black