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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 773 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases I could find for protection of my iPhone XS Max. It is a little bulky but definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Back is slick and will slide around. But it does come out of your pocket well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    XS Max Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this case for my Xs Max. It's a little bulkier then I wanted but does a great job protecting the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the case. Not bulky and provides great protection. Otterbox is the only case I will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Excellent durable case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a perfect fit and provides excellent protection. Looks stylish and is easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box Commuter provides the protection I was looking for... plus it looks good. Easy in/out of my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    XS Max Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone case -not too bulky but provides good protection. Easy to find in a bag or purse.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good for if you drop your phone a lot it just makes your phone a little bit more bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great for peace of mind if you drop your phone often but don’t want the bulk of a bigger case.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are the only cases we have ever used. My wife got this pink case and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Not too thick but protects well. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    New design - I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good and is easier to remove than the older design. Works well with a smaller profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it’s sturdy, easy to clean and really protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case for an Expensive Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal bulk but I feel like phone is protected. Just what I have come to expect from Otterbox cases!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely protective, very pretty color goes perfect with the gold iPhone. Great buy for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Otterbox cases and the Commuter case for the iPhone Max has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Protects well and easy to use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried different cases. Now all four iPhones in the house use this case, the oldest phone having 3 years of use with this case, and the newest 6 months of use. Like the combination of soft padding and hard shell to protect the phones. Lighter colors do show dirt and have to be cleaned, but would recommend, and will select again for my next phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a strong and very protective case. It’s not to bulky and also looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Have This

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using this case from OtterBox and I recently just found out that I could get a new case from OtterBox and that they warranty Their cases for up a lifetime or 2 years! This is awesome news and I just received my new case form them for 6$ you cant go wrong with a company that will sit and warranty their products without questions will always go with OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good quality case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice good quality case. Not bulky at all. Seems as though it’s going to last.

    I would recommend this to a friend
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