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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and snug fit offered by the Commuter Series Case. Many appreciate its ease of use and the positive grip it provides, while some find the price point to be a drawback and note that it may interfere with wireless charging capabilities. The case's design and lightweight nature also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 489 reviews
  • Rated 5 out of 5 stars

    Perfect simple everyday case .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity , durability , and look of the case for normal day to day use . The phone sits in rubber , with a hard plastic case that snaps over that , protecting the back , and perimeter . Not a whole lot of protection for the screen , besides the top and bottom raised edges . But does the job . All in all , for the price compared to others , I'm very happy with this case .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for protecting your phone if you drop it often...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone case... very protective... not too bulky... fits well in pocket or case... it feels secure when you are holding it while talking on it...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for a great phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an otterbox on my Note 4 and it lasted the test of time with it so it was only obvious I would get one for my new Note 10 plus. It's a perfect slim tight fit with double protection. Not bulky at all. I have absolutely zero worries with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty awesome. Looks great and feels safe. 2 layers of protection, but the buttons feel good through the case. And it doesnt feel slippery in my hands at all. Only gripes would be, wireless charging is very finicky to get right with case on (mostly expected honestly) and some dust likes to gather on the screen crevices and it can be trick to get to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    OtterBox just keeps getting better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect case for my Note 10+. The fitment is great, even with a screen protector. Provides great protection from drops. It looks great and doesn't add much bulk to the device for the protection you're getting.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seems to provide excellent protection for your Note without adding as much bulk as the defender does. Slides in and out of pocket easily but has enough rubber to keep a good grip on your device also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case.It protects my phone and fits perfectly. Its not too bulky or too thin.I would recommend this case to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otterbox cases for more than 5 years and I have no complaints whatsoever. They look nice, fit perfectly, and they have always kept my phones very well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Keeps my expensive phone safe!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried this case would be too clunky...its not, it's a perfect fit. Already dropped a few times and no problems. Sturdy, slim and lightweight. No regerts!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent Light case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used OtterBox cases for years. For me, the Commuter is a good compromise between protection and size. It doesn't offer the protection of the heavier cases, but the Note10+ fits in my pocket and is easy to hold with the case on. One feature I like is the cover over the USB port. I used a Samsung case on my Note9 for a while and the USB port would get filled with lint, interfering with USB connections if I forgot to periodically use compressed air to clean the port. The Commuter doesn't have that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought this case the first time. Solid fit and finish and great for gripping. Expensive tho.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent protection for your phone. It's light and sturdy! Feels great all around and has great grip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been case of choice and when I got a new phone, I was definitely getting another otterbox. This case is great in size and protection for your phone and is not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfection!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Otterbox phone cover now for just over 2 weeks. It is PERFECT. I purchased a Samsung Galaxy Note 10 Plus earlier that morning and immediately knew I had to have a phone case from Otterbox and the Commuter Series was precisely what I wanted; the others Otterbox offered - I'm sure they're good but one was too small and the other was too bulky. I'm very pleased with this phone case. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Doesn’t add any bulk to the phone. Great grip. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Protects phone. Fits perfect. Easy to remove. Expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an otterbox case before but always heard they're the best to have to protect phones. Love the case! Best Buy price matched Amazon's competitive price as well! Overall great purchase and experience. The case isn't bulky a little slick on the back when holding it but grip around buttons and charger port is great. Great case no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for Note 10+!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for a few weeks now and it's so simple and sleek with the design, it was on sale when I purchased it and I love OtterBox they are the most trusted brand especially for drop impact. Two big thumbs up, never a fan of the clear cases because of the fingerprints after you start to use your phone alot. Definitely recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. The case protects my phone well and is also small enough to fit easily into pocket , without noticing it to much. Otter box always z good choice

    I would recommend this to a friend
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