Customers consistently note the Commuter Series Hard Shell's excellent protection and snug fit for the Apple iPhone 13 Pro. Many appreciate its lightweight design and ease of use, along with the variety of colors available. However, some find the case adds a bit of bulk, and there are concerns about compatibility with wireless charging and magnetic accessories. The quality of the case itself is generally praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 289 reviews
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product couldn’t find one anywhere they had this case and many more to choose from
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Wireless charging
Rated 5 out of 5 stars
Works great—especially if you have kids.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never have an issue with otter box. I got this one instead of the defender pro because I wanted it to sit nicely in my pocket and it did just that. It kept my phone protected and I haven’t had any issues. The only thing I would change is the little flap that covers the charging port. We dont really need that.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love the durability and color!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this brand so much! This OtterBox case has saved my phone so many times! With 4 kids and always running around my phone has fell and hit the floor a lot and never broke or cracked. I also love the color of this case! I will always purchase OtterBox cases for my phones!
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Otterbox commuter
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used the otter box for 2 years before having to buy another one and I’ll continue to buy this style. It’s not bulky and I feel my phone is protected
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love this case, best case I have ever had. Protective and also fits well in my hands.
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Wireless charging
Rated 4 out of 5 stars
Charging port cover broke.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had no problems protecting my phone when dropped but my charging port cover just fell off.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
OtterBox is the Best.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a long time OtterBox user/fan. They protect my phone, are easy to wipe clean and are not slippery or sticky. Nice colors, too.
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Magsafe
Rated 5 out of 5 stars
Rugged Case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When Covid struck I though I would be disinfecting my phone. Thus I dumped an Apple leather case for the OtterBox. As it turns out I decided that I like the protection offered by the OtterBox case.
When I swapped a iPhone 11 Pro for the 13 Pro I purchased the compatible OtterBox case. When I upgrade again, it's my plan to get another OtterBox.
With respect to Qi charging, it's possible with the OtterBox case in place. MagSafe doesn't grip the phone given this OtterBox case doesn't have integrated magnets. Though if you place the phone with case over a MagSafe charge, the phone and charge work together without issue. Sensitivity to location of the charge on the back of the phone is a little more touchy because of the thickness of the case, but nothing that should stop a purchase.
Overall I think this is a good option for someone that wants drop protection for an iPhone.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
great case but some quality control issues
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i really love the case, good grip and good protection and not too bulky, but i feel there is a quality control issue due to the fitment of the two layers of the case. my charge port cover is not flush with the case as i have seen in other reviews. the mild offset of fitment does not impair the protection of the phone, just a little inconvenient
I would recommend this to a friend
Pros mentioned:
Fit, Protection, Weight
Rated 5 out of 5 stars
Great stylish case!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox Commuter is a great case and provides excellent protection. The Commuter case fits snuggly around the phone, and the case slides in and out of your pocket. This Case is slimmer than the Otterbox Defender, but provides the same great protection as the defender. Would recommend to anyone!!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great Combo of Protection and Portability
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very protective, a color my daughter enjoys, and reasonably-priced!
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk, Wireless charging
Rated 4 out of 5 stars
Best protection without the bulk!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is less bulky than the top of the line Otterbox. Great protection for your iPhone. Some concern over the flexible tab that covers the charging port. It will probably be the first thing to wear out on this case. I carry my phone in a front pants pocket. Have seen the case partially slip off a phone corner when pulling the phone out.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Excellent coverage
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ultimate phone protection. I drop my phone with no damage thanks to this amazing otter box. Protects my entire phone
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Noce, safe phone protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, fit's well, safety is terrific, has been dropped a few times, no damage to the phone. Pricing was reasonable, ordered online, picked up at the store, not a long wait period
I would recommend this to a friend
Pros mentioned:
Case quality, Grip, Weight
Rated 4 out of 5 stars
Easy Grip
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The grip on this case makes taking pictures so easy! Camera is EXCELLENT! Photos are the best quality from a phone camera. Case is light and easy to hold - Options to highlight, change color, crop, turn are fun to use and make taking pictures easy for ALL ages.
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Fit, Weight
Rated 5 out of 5 stars
No belt clip required
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to use the defender series on every phone and they would crack and break eventually. They were big and bulky and would protect your phone but it was not pocket friendly and I am sorry but the belt clip is just ridiculous. On my last phone I made the switch to this series and purchased again for my newest phone. It has protected my phone just as well but it fits in a pocket, it’s sleek, slim and gets the job done without that goofy belt clip. Durability is great as long it breaks before the phone it does what it was intended to do.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Classic OtterBox quality as usual!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always been comfortable with OtterBox cases. I just upgraded from the iPhone 6s to the 13 Pro (quite a leap). I purchased this OtterBox and am very happy with it. There aren't any real directions with it...at first I started to separate the rubber piece from the glass piece...but you don't need to do that. It's ready to go right out of the box. You just need to maneuver your phone in. It has a protective rubber door for the charging port also. I applied my glass screen protector first and that doesn't affect the case's fitting on the phone. Very happy with it!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this case for less than a year and its already broken. The bottom is cracked on both sides by the charging port. I am disappointed that it is broken but i love the protection for a more slim case. Giving it 5 stars because my phone is still protected although the case is damaged.
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love this
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great works well! Love this iPhone case! I drop my phone a lot so far my phone is doing good
This review is from OtterBox - Commuter Series Hard Shell for Apple iPhone 13 Pro - Maven Way
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Functional, Sturdy Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case fits perfectly. Not bulky like my other OtterBox case and I can still use my tripod adapter without having to remove the phone from the OtterBox case.