Customers have good things to say about the Defender Series Case's protection and price. Many appreciate the case's fit and the variety of colors available, while some find it adds bulk. A common complaint centers around the case's interference with the fingerprint sensor and home button functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 283 reviews
Pros mentioned:
Protection
Cons mentioned:
Ease of use
Rated 4 out of 5 stars
Great Case!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case for my husband for Christmas. His old case was cracked and sad looking and he has a habit of dropping his phone on the ground. I no longer have to worry about his phone breaking with this new case - I am fairly certain that it is indestructible! Part of the case is a screen protector so he also no longer has to worry about smudges, dirt, etc. Even through the screen protector, his phone is extremely responsive - it's almost like it's not there. The reason I only give it 4 out of 5 stars is that it can be a pain to take the phone out of the case and the first time we tried to open the case to put his phone in it, we literally had to google how to open it. Otherwise, this case is extremely sturdy and I think it is great!
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Fingerprint sensor
Rated 5 out of 5 stars
Excellent Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I compared both the life proof case and this otterbox case before making the purchase and this case provides more protection than the lifeproof with all things considered ( except that it's not waterproof). In addition, this case works with both the iPhone 5 and 5s except the fingerprint scanner doesn't work when using the 5s but that's ok with me. I would rather protect the home screen button anyways. I would definitely recommend this case!!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Fingerprint sensor
Rated 5 out of 5 stars
Great product for phone protection, great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm pretty clumsy with phones. I needed a case that protected the body as well as the screen. This case does the job. Unfortunately, the finger print passcode can't be used with this particular case.
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Price, Protection
Rated 5 out of 5 stars
Well worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't beat an otter box defender case for this price. My last iPhone and it's otter box flew off the roof of my car at 55 mph! By the time I noticed my phone wasn't in the car w me I remembered leaving it on the roof of my car. At that exact moment I happened to look to the side mirror and watched as my phone tumbled and flipped and slammed all over the road and into someone's driveway! Bummer,
I know, but when I turned around to go get it, the phone wasn't even damaged! That otter box defender kept my phone safe at 55 mph crashing all across the road. I doubt u can find a more indestructible case.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Blazed
I would recommend this to a friend
Pros mentioned:
Price, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case great priceI absolutely love this OtterBox case and protects the phone so well and is definitely worth the price you pay for it best protection for your iPhone hands down. I highly Mccommon this product to anyone who wants to protect their phone. It is a little bulky but it is cheaper than spending $650 on a new phone. This product also comes with an OtterBox clip that you can put on your belt or on your pants
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - AP Pink
I would recommend this to a friend
Pros mentioned:
Design, Protection
Rated 4 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for sure, stylish and does an excellent job of protecting from drops. Only downfall is there is a piece of rubber that covers the fingerprint reader. Beside that very nice!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi EasyLivin81,
Thanks for the feedback! If there is a piece of rubber that is covering the fingerprint sensor then you may have received the Defender case for the iPhone 5 and not the iPhone 5/5s. Before the iPhone 5s came out we had a case specifically for the iPhone 5 that covered the home button since it did not have the fingerprint sensor. You may want to contact Best Buy to see if they can exchange this case for the iPhone 5/5s version. If you have any questions please feel free to call our friendly Otters at 1-855-688-7269.
Best, OtterBox Customer Service Team
Pros mentioned:
Price, Protection
Rated 5 out of 5 stars
Great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I reviewed cases and found Otterbox was a great protective case for my daughter's new investment.The case is great and the price could not be beat.Thanks,Best Buy!!
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Rated 5 out of 5 stars
Otterbox Defender
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I always buy the otter box defender series for my iPhone and iPads. Always work well and never had an issue or cracked screen. Love the built in screen protector
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Color, Fit
Rated 5 out of 5 stars
Love the night sky color
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the otter box Iphone cases. Was happy when I found this one on sale and I love the night sky color. It fit my IPhone 5 perfect no complaints.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
PROTECTION - Protection wise, the iPhone 5 Defender is at par with the 3GS. Industrial grade protection with complete coverage. Same concept and overall design, though the silicone feels slightly thicker and more solid in the 5. The silicone has a matte finish compared to the smooth finish in the 3GS, which hopefully should help avoid dust and lint - this was the only drawback with the 3GS case, it needed cleaning frequently.
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Great cover for my young son
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My 10 year old son got a hand me down iPhone fior his birthday this summer.
Phone looked brand new at summers end, despite many close calls. Great protection. A little bulky but perfect for younger iPhone user.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Ease of use
Rated 4 out of 5 stars
Great phone case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great, with its thicker lip protecting the screen. Very durable. My only concerns are that it makes the phone overall a bit thicker, and it is more difficult to swipe the settings screen up.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great protection, but warranty isn't what it was
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using Otterbox Defenders for years and am very happy with the amount of protection they offer (plus, screen protection without having to fiddle with a screen protector--yay!). I've never had a cracked screen or broken phone yet. However, the holster is poorly made (one has never lasted more than about 6 months) and Otterbox service has gone down hill. They used to have a lifetime warranty and replace broken holsters at no cost. Now, it's a 1 year and you pay a $3 fee just to have them consider your claim. I understand why they made the change, but if I were paying full retail, I'd expect better. These are still great cases if you can find them discounted or don't need the holster.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 and 5s - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Fingerprint sensor
Rated 4 out of 5 stars
Nice protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good all around protection to my iPhone 5S. Would be happy if it had finger sensor support. Anyway serves the purpose of protection.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Almost Perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've seen a lot the OtterBox Cases for iPhone and knew I needed something to protect my investment. I'm an accident just waiting to happen, so the case has already saved me more than once. It's sturdy, but easy to remove (once you get the hang of it). The only drawback is I can't use the fingerprint id and one of my Apple chargers requires me to remove the phone from the case, completely. Other than that, it's a hit!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best protection for your phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is the best way to protect your phone. Mine is 5 years old and because of it looks brand new.
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Color, Protection
Rated 5 out of 5 stars
Excellent iphone cover!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox Defender case is perfect for protecting your phone. My daughter loves the blue color too!
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - Night Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Otter phone case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Otter Defender Realtree case. I had an Otter Defender before but it started getting "warped" and didn't stayed closed on the bottom when I wasn't charging it. Because I have grandchildren, I need a sturdy phone cover to prevent breakage of my iphone. I can't tell you how many times they've grabbed it even though I try to keep it out of their reach. This Realtree Otter Defender case is sturdier than the one I had before.
This review is from OtterBox - Defender Series Case for Apple® iPhone® 5 - AP Pink
I would recommend this to a friend
Pros mentioned:
Fit, Price
Rated 5 out of 5 stars
great phone protection.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My second otter box. Got this for my new IPhone 5S. Fits perfectly and the price was great.
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great case at a fantastic price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I did a lot of shopping online for this case (for my Iphone 5) and found that Otterbox line of cases had an exceptional reputation, but were also a bit pricey. I found this particular example at BestBuy.com and snatched it up right away because of the exceptional price. It fits my phone perfectly and gives me a feeling of security. It also feels great in my hand. I'd recommend this case to anyone!
This review is from Otterbox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Coal