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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6263 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Case's excellent protection and secure fit for their Apple iPhone 6. Many appreciate its ease of use and the included screen protector, while positive comments also highlight the case's quality and reasonable price. Although some find it bulky, the overall positive feedback emphasizes its protective capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,263 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    It'll do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender was purchased for my teenage daughter. The color is pleasant and the product is sturdy. Since she has a tendency to continuously finger around with her phone I only expect about 10 to 12 months longevity for the product. PRO All connectors are fully accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Great protection, but stains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved otter box and have one for every phone I've ever owned. This is protects and fits good, but after a month of my wife using it the case was irreversibly stained.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Colby,

      We are very sorry to see that your wife's OtterBox Defender is having somewhat of a cosmetic casualty, but not to worry - we are on the case! Just give our color-conscious Otters a call at 1-855-688-7269, and we'll be more than happy to get her set up with a brand-new warranty replacement to make sure things are as sharp-looking as they are protected!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    I love it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover because of the color and pattern, but it protects the phone very well! I've dropped it quite a few times and it's still in perfect condition!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case for phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my son. It provides great protection and gives us ease of mind knowing he can drop it without breaking the screen each time!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 4 out of 5 stars

    rugged protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox is for my wife's Iphone 6. She wanted a feminine color, and found it. The otterbox line came highly recommended, and is her second one, after the one she had for her Iphone 4s. It protected that phone well, and so was the brand we looked for the second time around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    VERY STURDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALREADY DROPPED MY NEW IPHONE TWICE AND MY KIDS TRY TO PLAY WITH IT ALL THE TIME. THIS CASE IS HOLDING UP TO THE TEST. I HAD AN OTTERBOX DEFENDER FOR MY 5S AND IT NEVER BROKE FOR THE 2 YEARS I HAD IT. ONLY THING I DISLIKE ABOUT THIS CASE IS THAT THE BACK ISN'T FULLY COVERED.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have dropped my iPhone 6 several times and the case has protected it. The only item of concern is the plug that covers the charging plug. It is starting to crack from being bent back to insert the charging cable. Not waterproof or resistant, but protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife ( i have one as well ) her old case was not working out to well. It fits the phone real well, is easy to handle and well I dropped it. Guess what it didn't break :) i read the reviews on the life proof but it didn't seem to be too tuff if you dropped it. Now i would not go out and just drop this from any height. But i have dropped mine a few times. The case holds up.... I give it 4 stars only because dust does get in and i have to clean the inside once a month, that's not bad. It does make the phone a little bigger but who wants to pay 200.00 to replace the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Excellent iPhone 6 Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color & sturdiness of this Defender case...already dropped my phone a few times w/the case on & the protection was great. Glad I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally started with a Lifeproof case, but it was getting slightly beat up and the little flap over the charging port was coming open by itself in my bag and the cover over the ringer button came off. I had an Otterbox on my old iPhone but didn't care much for that one. I was going to go for a different Otterbox this time around after reading reviews, but after comparing physical cases inside the store, I decided to try the Defender case. MONEY WELL SPENT. It's a much more sturdy case than the Lifeproof one. After I put the case on, I felt like I had a brand new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases have always been my Go To case. I have tried other cases but go back to OtterBox. Great protection, nice colors, good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    iphone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my otterbox case does protect my phone well. i have dropped it multiple times and like all otterbox cases my phone was protected. however, dirt does show easily on the outside of my case which is irritating since i just purchased it. also i wish it was waterproof.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey meow2012,

      Thanks for the feedback! We’re really glad that the Defender is taking great care of your iPhone 6s. That’s a bummer that it is attracting some dirt though. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we’ll be happy to help in any way that we can!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad who has to have a belt clip for his phone. He loves it plus it keeps his phone safe from being bumped around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the Defender, seriously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was purchasing my first iPhone, and I had a queasy feeling in my stomach. I am a super-clutz. As in, I'm lucky I never dropped my two children as babies. Although, it would explain a lot of things if I had done so. Anyhoo...I was nervous about breaking my shiny, new iPhone. I have had the phone for a month, and have dropped it. TWICE. But the Otterbox has risen to the challenge. I would definitely recommend this case. I would have loved to have one of the pretty, sleek, designer cases, but I would rather have an intact iPhone. I will always use Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    OutterBox Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector for someone who always drops their phone. No problems yet! I love the black, looks nice, and does not affect the use of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Love the belt clip part of the holster. Keeps it within easy reach. Never had my phone break or crack while using this case in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you drop your phone quite a bit, this case will be very beneficial to you. Made out of sturdy plastic, fits well in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well designed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon researching, what was one of the best mobile phone cases that offered all around protection, the Otter Box was the most recommended and received the highest rating. I purchased the Otter Box Defender for my wife I Phone 6 and she couldn't be happier with it because she wanted a case that not only offered all around protection but was also functional and displayed that unique Apple logo too be visible to the eyes. As always, found a lower price online and Best Buy price matched it, saving me money and time. A good buy at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall opinion on this product is great. It protects and is easy to install and remove. Its a great product and would recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the defender series otter box. They keep my phone in excellent condition. After 2 years in an otter box my phone still looks brand new.

    I would recommend this to a friend
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