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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,001 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this case every time I get a phone. I have a problem of dropping my phone it save from the screen getting broken.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Love otterbox but this one was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased otter box cases but this one had a scuff on the screen protector portion. Will be returning it for a different one but I love the otterbox brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have it of better materials than previous ones Best phone protection for the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection everyone should have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You spend so much money on the phone he should spend good money on protection to. The OtterBox is great I’ve had it for every phone I’ve had for the last four years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Far and above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to toss my Lifeproof. It was so lifeproof it was sound proof and no one could hear me. This isn’t waterproof and very bulky but good insurance for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with an otter box case. build quality is terrific and gives me a sense of security knowing if I drop my phone it will be ok when I pick it up

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Huge Otterbox Fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a HUGE Otterbox fan and I always stand by these cases for my iPhone! I LOVED the sale price (purchased on Black Friday) and the quality of the case. I never have a problem with my phone when it’s dropped and I use and drop my phone somewhat often because of my use of it at my workplace (teaching). I would definitely recommend this to anyone who’s looking for pure safety over design!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, color, price, price match, dropped the phone and it saved it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for work phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting an Otterbox with ANY cell phone, especially when phone will be used around work areas. It’ll prolong the life and look of phone. Must Have!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case, but cut the plastic cover out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has always been a GREAT case. However, if you take the clear plastic cover out, the phone will jiggle around. So, if you can, cut the clear cover around the edges of the case. You do have to keep some of it in the case to keep it from moving around. Otherwise...great case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Most Durable Case for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these cases for years. I have never had a phone to break with this case on it. I put them on all my kids phones for that extra protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always stick with otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use any other case for my phones but otterbox. Always drop my phone and not once have they cracked for have been damaged while in the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Destruction Proof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has fallen from two stories high, out of the car into the road, accidentally flung into the wall and so many other dropping occasions I can't even count. This case does add a lot of mass to the phone itself. It feels and look like my phone is 3X bigger with this case on. Its very bulky, but it protects the phone like no other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend this munch money on an i[hone it is important to protect it from everyday use. This is a really good case and attractive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You can never go wrong with OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten an OtterBox for every phone I’ve ever owned. They are super tuff and protects my phone every time I drop it, which happens a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for if you need full protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the above criteria but it's a tight fit in men's standard shirt pocket. It does protect front screen from keys in front pants pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is for those people who are needing the most protection from a case that is possible yet affordable. It is comfortable to hold in the hand, allows for grip due to the material on the back and most importantly it PROTECTS your phone, I’ve dropped it face first, corner first, etc. and my phone has stayed in mint condition because of this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bullet proof your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, OtterBox is not really not bullet proof but almost. No more broken screens, no dinged up cases. I would not go out without my OtterBox.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I have dropped my phone at least a hundred times and because of this case it is not broken thank God for the OtterBox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Take Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first OtterBox iPhone case; I really enjoyed the case I had on my iPhone 6 Plus. So when I upgraded to the iPhone 8 Plus, I ordered this model to fit better with the new camera lens arrangement. It fits great, and provides the same protection (combination of soft shell and hard shell protection). BUT please be aware that this model comes with a film cover for the screen of the device. This film is suspended about 1 mm above the screen, giving a different touch experience when you're tapping or dragging. I find that distracting and frustrating, to the point where I took a craft knife and trimmed it off completely. Instead, I applied my trusty ZAGG screen protector, and now I'm happy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey iPhoneiac,

      We're sorry to see that the Defender series screen protector was giving you some trouble! Sounds like that integrated plastic was sitting a tad bit higher above the phone screen than we would normally prefer. We don't typically recommend removing any part of the case, as this can diminish the unit's overall protective abilities. Had you contacted us, we would have been happy to help either troubleshoot the problem or send out a warranty replacement, but we understand that you have gone in a different direction. If you have any future OtterBox questions, please feel welcome to reach out to us at 1-855-688-7269. We'll always do what we can to provide support!

      Cheers,
      OtterBox Customer Service Team otterbox

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