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Customer reviews

Rating 4.6 out of 5 stars with 149 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are pleased with the Defender Series Case's excellent protection and ease of use. Many appreciate the case's good fit and the convenient belt clip. While some found the case a bit bulky and the screen protector problematic, the overall positive feedback highlights its quality and protective capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 149 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    otterbox phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to understand this product. 1 like the protected that it is. 2 how thick, avoiding phone to crack of you would drop. The bad thing is that dust gets inside quick within 2..3 days tops. Meaning have to reopen the case to clean it of. Most likely for water go in damaging bad. So best try avoiding water at all time because it will mess up. Best part about this, you can save money buying sxreen protecters every 4..5 months. For $20 online was best decision ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product to protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are always dependable. I have had one for every phone I've owned. Despite popular belief these do not ruin the look of your device the black silicone keeps it looking sleek while while keeping it safe. It also isn't very bulky which is good since I don't use the hip clip much and prefer to have the phone in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect when you have kids that use your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad I bought an Otter Box when my son is using my phone to play games and it accidentally slips out of his hand & hits the ground. My phone has hit pavement, ceramic tile, concrete & other surfaces. My Otter Box has always protected it from screen cracks and other damage. Built in screen protector helps keep the screen safe from small accidental spills and scratch free from scraping against buttons, zippers, & such. Of course the best part is if the case breaks they send you a new one free. Definitely better than buying a new phone. This is my second phone for which I've purchased an Otter Box. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! It has the inner shock-absorbing layer cased with the hardened outter shell. The phone is already big so I cannot credit the size all on the case. The best part of this case is the easy ability to remove and re-install the case for cleaning. Other cases (in the past) were very difficult to remove without forcing edges to fit, while others did not secure the phone in place and could slip out of the case. The only drawback would be the plastic face pre-installed; I have a glass shield installed and the plastic case (for me) is unnecessary... considering to surgically separate the pre-installed shield.

    I would recommend this to a friend
  • Pros mentioned:
    Clip, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects my phone and protects the screen from scratches. You can use it to carry your phone on your belt. The back easily removes when you don't want to carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super sturdy and doesn't add too much weight to the phone. It fits comfortably in your and. The flaps that cover the power input and headphone jack is a nice touch. Overall, it's a very good case.

    I would recommend this to a friend
  • Pros mentioned:
    Clip, Protection

    Rated 4 out of 5 stars

    100% protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone from accidental drops. The belt clip came in handy because the phone became bulky to fit inside the pocket. Although it's hard to put and remove it on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box is awesome protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the Otter Box that I recently purchased from "Best Buy" for my new LG G3 smart phone. It provides all around protection and is constructed of a rubber like material that will absorb shocks from from being dropped or other potential damage. I would strongly recommend this product to others looking for protection for their cell phone investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Dropped my phone and the Otterbox protected it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone and the Otterbox protected it. Not too bulky so it fits in my pocket or purse

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Clip

    Rated 4 out of 5 stars

    lg g3 otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg g3 otterbox has done everything it's promised. The clip has been super convenient for work and outdoor use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ottor box was easy to put on phone. It gives great protection for phone and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is slim and not heavy, but protects the phone. A bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case! Protects my phone really well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my phone constantly being in the Real Estate Business. I need a case that I can use while showing properties so I do not have to CARRY my phone in my hand and that also protects my phone. I also own another business and use a regular cordless phone, so it works for me to have my hands FREE!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Even Catholics would use this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a tendency to shatter phones either by accidentally dropping them or purposely throwing them during basketball games; Alex Poythress still owes me a new phone after the UK vs Baylor game in Rupp circa 2012-2013. This case has provided some much needed protection and I'm very satisfied with this purchase! Definitely would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Cant go wrong with an Otterbox! Perfect fit!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do IT work and am on and off ladders constantly; and I admit I'm somewhat clumsy. In the first month, I dropped my LG G3 off the top of a 10ft ladder twice. After scrambling back down, I was pleased to find not even the hard plastic was scuffed on the Defender Case. No matter the cost, I will be purchasing OtterBox for my and my team's phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box case... Makes it easier to handle the phone as I have some issues with my hands. The only thing I don't like about the case is once it's on the phone, the phone will not fit into a waterproof case, nor an arm band for exercising. The phone by itself will fit, but then you have to take the case off and that defeats the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good Quality Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always the otterbox brand provides yet another quality case. I have 2 grips with it. First, they are a bit overpriced when compared to other brands that offer similar protection. However I have had to warranty cases before and OB Customer Service was pleasant to deal with so they get to keep my business. The case provides great protection for our expensive pocket computers. My kid is 2 and a half at the time of writing this review and she is quite hard on the phone herself, not to mention me as well. I have dropped it several times, back, side, front, corners. Every time it has come out unscathed. My 2nd gripe is the built in screen protector. I never have liked them, they don't feel quite right and give it kind of a plasticy cheap feel. I tore mine out and used it in conjunction with a glass screen protector and so far everything is working out.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the price is a little spendy, this case is well worth the money. The screen protector doesn't diminish the touch sensitivity. It does get a little dirty underneath, but nothing to squawk at.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second otter box, my first was for a blackberry. I have dropped this thing from 8 feet, and not only was the phone fine, there isn't even a scratch on the case.

    I would recommend this to a friend
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