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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 39 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the Defender Series Case for its great protection and snug fit. Many comments praise how well the case safeguards the phone. However, some users experienced difficulty using a screen protector with the case. A few customers reported screen damage, necessitating repairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case takes away from the slim design of the phone but still fits nicely in my back pocket. Being in construction this is the best way to protect my investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case it protects the phone. I will recommend that you have a screen protector on the phone. I wish it had the screen protector cover. It protects your phone well. I dropped it and nothing broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provdes protection at the expense of a USB-C cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender series provides the kind of rugged protection one would expect from the Otter Box line - that said, the USB-C charging cable cover has a high torque to want to be in the closed position (making it seem waterproof, however, the entire section to its right to access the S-Pen is open and ergo not-waterproof so the need for the USB cover seems slightly arbitrary. I had a USB-A to micro-USB cable that had a USB-C cap adapter to go on top of the micro-USB plug. After one week of use, the constant pressure of the Otter Box Defender USB-C cover pushing on the USB-C cap adapter broke off the adapter from its plastic housing. I now "undress" the bottom half of the Otter Box when I decide to charge my Samsung Note8 so the USB-C cover does not come into play (and thus having my phone temporarily in a semi-protected state). Overall, I'm happy with the case (I find the Samsung Note8 to be slippery with its finish, narrow tall shape and somewhat hefty weight) despite my "solution" to the USB-C cable charging issue

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very protective and adds some weight but can protect very well, clip is great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a better protection for my phone. Glad I did and just in the nick of time. My phone fell at work on the restroom floor face down. The screen went one way and the phone the other. Yes, the screen protector was shattered but the phone was fine. Couldn't have made a better choice. Love this otterbox and the color is awesome too.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Very sturdy phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this after his phone was run over and we had to pay for repairs to the screen and outer casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most durable case you can purchase for this phone. If you really want some protection this is your only option

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, super protective, and well built. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for mobile phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otter Box Defender case on my previous phone for years. It kept the phone well protected. Both the phone and the case still look new. I just got a new Samsung Galaxy Note 8. I researched other cases but ended up with Otter Box Defender. Great protection and very convenient to carry and use the phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case, i dont need to worry about my phone anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the protection this OtterBox has provided for my phone. I have dropped the phone a couple of times and the phone remains undamaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love his otterbox case! It’s stylish and durable. Love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super safe case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome, right after installing this case on my phone I dropped it on a hard basement floor, and my phone still worked with no issues. This is one safe case, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the idea of preventing impact damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case keeps my Samsung Galaxy Note8 in great shape! It's durable and keeps dust out. I often use the holster and clip to attached it to belts... fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my oldest son and I have one for our phones and have dropped them often with no damage. So I insisted that my youngest son get this for his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case.... It protects my phone like no other. I must admit, I have never used the clip do I can not tell you how it does with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case keeps my phone safe while working I dropped it a few times and the case can handle the impacts just fine

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Otterbox. They are strong, durable cases that can withstand several drops on many surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the otterbox for my husband to protect his note 8 and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have anything else. Otterbox has saved my phone numerous times.

    I would recommend this to a friend
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