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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2872 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,872 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox for Samsung 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Otterbox in the past, but found them a bit large. So I switched to Lifeproof. It was very good, but when I saw this Otterbox I decided to try it. It is GREAT! It protects the phone very well, is quite good looking and reasonably priced when compared to other cases. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    100% protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter box for my S8, it's a little cumbersome but it's well made. I had my phone hanging on my pants belt and hooked it on my car door it pulled the phone off my belt but didn't break anything. I was shocked. Excellent investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pretty Sleek for a Otterbox Defender series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sleek for an Otterbox defender series. I like the color since it is different than what you usually see but isn't obnoxious. The screen does sit above the edge so I am getting a Zagg Invisible shield Hard screen protector for it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a bodygaurd cover and it wasn't worth the package it came in. Don't let the price tag scare you. The phone is very well protected and looks great. It has a raised edge to protect the screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The best way to protect a $650 investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly it is a little bulky, but considering the cost of the phone, it offers great protection. The big down side is when using my drone I must take it out of the case to use and I find that somewhat annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews on the Otter Box and like other reviewers, was disappointed that it does not have an all enclosed case as had been available for prior Samsung Galaxy phones. However, I can see how the curved screen on the Samsung S8 prohibits the ability to provide a screen cover that would be effective. Taking that into consideration, the Otter Box Defender provides a solid, reinforced back and sides which aren't found on other cases. The reinforced sides also allow the belt clip holder to catch in the notch built into the Otter Box side so that the clip catches the case, not the side edge of the screen as was apparent on other brands with belt clips. Highly recommend the Otter Box Defender for the Samsung Galaxy S8.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender has a bit more substance to it than the Commuter. Seems like it will provide adequate protection. Does not have a screen protector and doubtful that one will work with it. Good tight fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Best case you can get IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what I was getting as I have had several otterbox cases including defender series before. Best case you can get for protection in my opinion. Don't worry that there is no screen protector as the S8 screen is very scratchproof. Anything that would break the screen with this case on would most likely happen with a screen protector on anyway. It does add quite a bit of bulk and weight to the phone but makes it easier to handle without dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent Fit and good looking case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great on a Coral Blue Best Buy S8. I think the case looks like it can provide protection for minor drops. Gives a good grip on the phone. I'm happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Offers Protection for my fragile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I recently bought Galaxy S8s and we made sure to purchase these Otterbox cases the same day, especially since we opted out of the insurance/protection plan. The case is rugged, fits well, and encases the phone well, so I feel more confident, should something unexpected happen. The only con that I can think of is that I wish these came with a screen protector like the old Otterbox versions, but I was told that the curved screen makes it difficult for phone cases to come with screen protectors, so I just purchased the screen protector separately. Otherwise, I am happy with this purchase and I plan to purchase Otterbox again to protect my next phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very satisfied with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this item it was on sale and I love the color it's my fav.color. so I ordered it, arrived couple of days and it fits well. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the otter box. It protects my phone well. the clip on is a little bulky so I don't use it. the phone just goes in my pocket and its protected fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent phone protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal Otterbox customer for many years. I always have 5 smart phones on my account (2 adults, 3 children). To date, I've never had a damaged smart phone while it was encased with an Otterbox product. I have replaced 2 screens due to my children talking me into buying the cheaper "fun" colorful looking cases. After going through the expense of screen replcements, I now INSIST all phones come with Otterbox protection. With the cost of cellular phones constantly rising, I rest a little easier knowing that all 5 phones are being protected by Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Quality phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit exactly as described. It protects my Samsung Galaxy S8. All buttons and wrap around screen are accessible. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the case at approximately 50% off....doesn't add much bulk but makes the phone much more secure in my hand and gives it decent protection

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otter Box product that I have purchased. They have always been the best for my needs. To protect the phone and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very sturdy but still light weight. Comes with a clip to attach but I use it without and it still fits great in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Still Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third otter box that I have purchased for new phones, all have worked very well, fit the phone well and keep it protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Otterbox now for a few weeks. It is working great and have had zero issues. Good value for protection and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has great quality products! Exact fit and just the right amount of protection. Not too bulky and does not slide around.

    I would recommend this to a friend
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