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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Pro Hard Shell's protective qualities and how well it fits the iPhone 14 Plus. Many appreciate the case's high quality and the included warranty. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case. Excellent protection and comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its overall pretty good. The texture of the case is pleasant and does not slip easily out of the hand. The case also fits quite snug on the phone. I have dropped it several times bow by accident and there has not been any noticeable damage to the case or phone. The only thing i don't like is that on this version there is no built in screen protector and that drives up the cost a bit on an already not inexpensive item. I would buy it again and definitely recommend it. I just think for the price there could be a screen protector of some kind built in or included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    sony watcher 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these products on all my phones for years now. Combined with a screen protector I have not had any phone damage from dropping the phones. The case has a nice grip to it which makes the phone harder to drop. They are a little expensive but with phones over $1,000 these days it's like a small insurance policy that will outlast the life of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Senior opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits my phone perfectly. It makes for secure and comfortable holding of phone for texting and is attractive color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty
    Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox is top notch

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is always worth the cost, protects your phone and last a reasonable amount of time and the warranty is lifelong and seamless. Worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Holster issue

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protists my phone very well as I have drop my phone many time and had not problems with my phone. The thing that I dislike about it is the belt hostels. The spring that clip to your belt should be more stronger. As from time to time when you unbuckle your belt it come unhook and your phone hit the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, protects very well, has a cover for your charger, and is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliability and Accuracy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series Pro for iPhone 14 Plus in Black is a rugged and reliable case that offers top-notch protection without sacrificing style. It's the perfect choice for keeping your phone safe in any situation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    Defender Cases are worth every penny!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had I phones for over 13 years and have protected every one with a defender series case we have never had to file a claim for a damaged phone. I have dropped my phone from over 20 feet and it was perfectly fine. It’s worth the money and otter box has lifetime warranty on their cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Overall great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for an expensive phone. Pulling the cover off the charging port could have been made for easier use. But it keeps the phone safe which is what it’s for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not flashy, it’s not bulky, it’s the best protection there is. I had an iPhone 8 in an otter box for several years never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive dropped my phone several times while walking on concrete and no damage at all. Great protection. Great case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not used of the cases with no protection on the screen so a screen protector is needed. It fit’s really good

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    OB Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this phone case if you want to protect your phone. Best phone case on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for my phone keeps it snug as a bug

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to case for any phone I own. Steep on the price but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had phones for over 13 years and have protected everyone with a Defender series case we have never had to file a claim for a damaged phone. I dropped my phone from over 20 feet and it was perfectly fine. It’s worth the money and otter box has a lifetime warranty on their cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love OtterBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBox cases, always my go-to for new phones, because they offer great protection. My phone is dropped often & handled by my kids. Never had an issue when it has an OtterBox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox hardshell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but was difficult to install. Protection is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender cases are the way to protect!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had I phones for over 13 years and have protected every one with a defender series case we have never had to file a claim for a damaged phone. I have dropped my phone from over 20 feet and it was perfectly fine. It’s worth the money and otter box has lifetime warranty on their cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone protector you can buy I dropped my phone from over 25 feet no problem

    I would recommend this to a friend
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