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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 296 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell's excellent protection and snug fit for their Samsung Galaxy S22 phones. Many appreciate the case's quality and ease of use, while some find it a bit bulky and miss the inclusion of a built-in screen protector from previous versions. A few customers also noted that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 296 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox Never Fails Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never fails. Built to last. Perfect fit. No gaps. Takes the worry out of accidental drops not just once or twice, but time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the intermediate model otterbox last time and did not protect phone. This one seems a lot heavier duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22 OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just what I've been looking for !! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox's are always amazing!! Thats all that needs to be said.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection from dropping. Tight fit and stays put.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent Protecton!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, as I put an OtterBox on my new device, I see the quality of the product. This fits snuggly on my new Samsung S20 phone. Plug to fully cover the power port is just as good as ever! This cover comes with a detachable holder to carry it on your pocket or belt. I didn't use it, but, for those who want that, it comes in the package! As I opened the package, I was sure I had a missing part--as always. It is amazing how they can fit 2 additional parts into the phone back cover! And, then how snug each piece fits together to make sure your electronic device is well protected!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX PHONE PROTECTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection! I have weak wrists and at anytime will d r op my phone inside and out. I don't t worry about my phone breaking, because this product has proved to be effection in protecting my device more tines than I can count. Best investment I have made for my phone. Best Phone Protector Ever!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Saved my phone from my accident prone-ness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to keep your phone safe! Not terribly bulky and heavy. Has saved my phone on multiple occasions! Love that the charging area is covered and has not shown any signs of wear from constantly opening the flap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRST THING I GET after getting another cellphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FIRST THING I GET after getting another cellphone (New/ReNewed/Used) is an "OtterBox Defender". I LOVE that it's rugged without being so bulky that I can't slip it into my front/back jeans pocket. Same applies to my phone mount in my vehicle, and my Qi (wireless) charging pads! I've tried others that were too thick/bulky to allow use without having to remove the phone from the case! Kinda defeats the purpose of having a "Protective Case". Just sayin'...

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case customer support was bad though i had to return my phone and they were rude about the whole thing. Acted like i was lucky they even would take it back

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice Case with Good Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice case with good protection. There is a two-part plastic inner case and a soft, flexible outer case with a non-slip rubber texture. A little bulky, but I think this case will offer superior protection should (or when) you drop your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX ROCKS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've stopped worrying about dropping my cellphone now that I have the best defense in Cellphone world. I don't have to search for my phone when I cant remember where I laid it down cause I can clip and wear it. So much easier to locate in my purse when necessary. My life just got easier.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection for your new $800+ phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the "Best" case protection you can buy for the Galaxy S22. It has a very tight fit around the phone with a low profile so it doesn't add a lot of thickness to the overall size of the phone unlike the older Defender cases on the S9 and S10.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection - not sure what to say other than it's an Otterbox: it's a bit bulky and does reduce wireless charging rates, but great protection. Will buy again for my next phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is an especially good case for cellphones. I've bounced mine off concrete floods more than once, and they always come through unscathed. The purchase of this product was because the frame of my Otter box broke- but not the phone. The Otter Box is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 5 out of 5 stars

    Samsung S22 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case, phone fits into it perfectly. Exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and solid with great fit and function. It's a slight bit thicker so provides protection around the camera lenses therefore providing an even solid surface when laying the phone down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Its an Otterbox always great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Rugged but not too bulky. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    The best protective cover ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protective cover ever made. Works like armor. Great for slippery fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Protector Against Damage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone from damage no matter what. Convenient belt clip.

    I would recommend this to a friend
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