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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro XT Hard Shell case as offering excellent protection and a great fit for the Apple iPhone 15 Pro Max. Many appreciate its MagSafe compatibility, grippy design, and ease of use, while also noting the case's high quality and clear design which shows off the phone's color. However, some find the case a bit bulky and expensive. A few customers also mentioned concerns about scratch resistance and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 496 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great case. Does appear to have started scuffing on the clear plastic but that's not what I care about. I chose Otterbox because I only trust Otterbox to protect my phone. It was on the pricy side but I do like the slimness of the design. Its also pretty easy to remove and re-apply once you figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rough and tough.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this case may not be the least expensive, one thing it does do better than any other case is protect your phone. I have always purchased my OtterBox cases from Best Buy, and I have dropped my phone several times once while jogging and it has suffered no damage. This case is my go to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my phone really well, I’ve dropped it several times and have no damage so far

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Unrivaled Protection with OtterBox Defender Series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to safeguarding your investment, the Defender Series Pro XT leaves no stone unturned. Its fortified design extends beyond mere aesthetics, providing 360-degree protection against the perils of everyday life. Whether it's accidental drops, scratches, or even dust and dirt, this case acts as a shield, preserving your iPhone 15 Pro Max in pristine condition. Additionally, the raised edges around the screen and camera module offer added defense, keeping them safe from abrasive surfaces and potential impact. I will always continue to purchase OtterBox products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case that also has great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my partner because he works in retail and has his phone in his pocket all the time and lint gets in it. It's really nice and he can see the color of his phone, he has the blue one. Has military protection which is really nice. It came with a coupon for the holster for the case which we redeemed and received in like 2 days.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    iPhone 15 Pro Max Defender series XT phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is amazing very comfortable in the hand I compared it to the first generation iPhone 15 pro max series defender pro is bigger but the iPhone 15 pro max series xt case way comfortable on the hand also you appreciate the color of your phone because of the Clearview on the case and on the grip doesn’t feel bulky and too big for the phone amazing will recommend to every family member. I even personally order an extra one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outter box. Say less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outter box is the best case it’s slim and comfortable to hold it have a flap over the charging port to keep dust out.the case protects all the buttons, also the case is clear in the back so you can see the design of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It fits, reliable and looks great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and fit. It appears to be a reliable hard shell case. I haven’t used the MagSafe technology yet, ordered one last night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite 15 Pro Max Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I've used Otterbox cases for years and this is good as prior years. I would recommend cutting off the flap that covers the charge port so that it's not putting pressure against the cord when it's plugged in. So far not a bunch of dust has accumulated behind the clear areas so I shouldn't have to clean it out as often as other clear cases. Should be $60 and not $70 but would still highly recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case would recommend for your iphone i get this one all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showcase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that this product doesn’t say for it self. It’s an OtterBox, Defender series , clear so you can see the logo and color of your phone. Basically it’s a showcase for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat case and super stylish. Love i can see my iPhones color from the back. Slim and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love <3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox, I didnt realize how much I’d love this brand. My favorite thing is how raised the sides are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 out of 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great and can be easily assembled. Only problem I’ve had is the are in which the MagSafe connects sometimes fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love it! Buy one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L.O.V.E. !!! Love it! Best case I’ve ever had. Good holster clip accessory as well. Free with included coupon. It’s a little “spendy” but I am happy with it. Fits phone like a glove. Protection is best ever. Not bulky. Just enough grippiness. Natural and comfortable feel in the hand is the best. It’s a little “$pendy” but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best Otterbox case to date...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the back of the case anti-slip thankfully as the previous XT cases were very slippery and that was a deal breaker for a lot of people. I love how its clear, so you can see the beautiful Titanium iPhone 15 ProMax, and here’s something that most people dont kjow and I doubt even Otterbox realizes this: This XT Pro case actually fits better in the holster that comes with the Defender Pro case than than does the actual Defender Pro case that’s sold with it. With the XT case it fits perfectly and locks in. With the Defender Pro case it’s actually kind of loose. Otterbox should definitely look into that as nobody wants to lose an $1100 phone because the case and holster dont fit together well. I think they have the holsters / cases mismatched. Otterbox: Please look into this. I've actually called your customer service about this and nothing seems to have been addressed with the Defender Pro cases not fitting snugly into the holster that comes with them...

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Magsafe

    Rated 4 out of 5 stars

    Better version of an OtterBox, but not flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent grippy case, but the back is slippery. The transparent back smudges easily with light scratches and coloring. The grip of Magsafe is superb, with easy removal, but it stays on car mounts. The lip is nonexistent on the case with a screen protector, but it makes it easy to touch the edges of the display. The camera bump is good enough and has enough clearance from a flat surface. It is heavier than other cases but does not cause more issues than lighter cases because it falls out of my hand the same amount. The buttons are excellent, with great clicks and a button for action buttons. I would not pay the full price, but it would be worth it if you could find it on sale. I paid $36 plus tax. This case is like the Commuter and Defender series clashed to create this series with the symmetric series pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great look, build, a fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly and feels amazing. It's a great safety measure for how expensive my iPhone is. I added a magnetic PopSocket that attaches magnetically to the back and it improves the look of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Well designed and built protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most cases hide the natural look of your phone. It's nice to have a very well built, clear, case that now has me feeling much better about protecting my new iPhone as I tend to be clumsy with holding it. Nice that you can wireless charge through the case. No screen covering but I usually tore those off anyways as they always drove me crazy. The glass on the new phones, in my experiences, seems to hold up pretty well on its own. Easy to install the phone and nice thick rubber surrounding all the shock points. Price is a little on the higher side for a phone case but I look at it as a low cost insurance to protect my real investment of the phone (pocket computer). If you have the money to spend, it's totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Magsafe, Protection

    Rated 5 out of 5 stars

    Solid phone cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits firm very protective and the mag safe works well too

    I would recommend this to a friend
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