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Customer reviews

Rating 4.4 out of 5 stars with 168 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Pursuit Series Case for its excellent protection and attractive design. Many appreciate the case's lightweight feel and ease of installation. While some find the price high, most agree it's not excessively bulky and offers good value for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 168 reviews
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Very nice protection!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case very nice design but makes the 8plus way too big to work with one hand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Royal,

      We so apologize that the Pursuit series is just a little too bulky for your comfort level! We might recommend our Symmetry series, which offers superb protection, just in a much slimmer design. Please feel welcome to check it out via the following link, and give our helpful Otters a quick call at 1-855-688-7269 with any further queries!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-and-8-plus-mix-berry-jam/6144100.p?skuId=6144100

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Bulletproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Not excessively bulky. I feel like there is no way to damage this phone in day to day life.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for my phone and one of the best protection cases I’ve had. Still keep phones thin profile for the most part as well. The case with the clear back scratches easy (just little surface scratches). Other than that minor issue with the clear back scratching it is an awesome case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time fan of otterbox, i had the defender series but when i put the pursuit case on it felt great in my hands along with the strap that you can put around your wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    All in All Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does a great job protecting my phone, I've dropped it plenty of times with no harm. The only downside is that some small debris is able to make its way through the case and get behind the phone, in the long term this seems to leave some scratches on the back of the phone. Besides that, I think this is a terrific case!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to buy an inexpensive protector for my phone, I ended up with the latest and greatest otter box and I love it! Although the price was through the roof I decided it was worth protecting an expensive phone. And it has already lived up to its reputation!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, thin style yet provides great protection without a screen cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day coming down the ladder from a 15 foot roof my phone was knocked off and landed flat on its face on the concrete! I was sure I was going to need a new phone and was still at the top of the ladder when it started to ring, I came down and picked up my phone. ZERO DAMAGE. Best case I ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped many times no break I love this case it protects my phone

    I would recommend this to a friend
  • Cons mentioned:
    Port cover

    Rated 4 out of 5 stars

    Pretty solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case over the life proof cases available, I’m normally a life proof customer. This one seemed more capable of protecting my phone and I paid the extra money. All good right? One little small thing though. The piece that covers the charging port ended up falling off after less than a week. Other than that my phone is doing good! Nice and safe!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's a good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy, and keeps the phone secure. However, it's a bit tricky to use the buttons on the side if you have big fingers. Also, the plastic piece that covers the power plug port doesn't fit back over the space properly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does what it is supposed to...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few days after purchasing this case, I dropped my new iPhone 8+ right on its corner from 3'...and the case protected it just the way it was supposed to. The case corner cracked, but the phone is still good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does The Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to solid protective case for my iPhone 8plus that would protect it from drops and the elements, and this one didn't disappoint. As a coach, I'm often in rainy conditions, but the Otterbox case has done a great job, and after several "oops" moments of having my phone slip out of bags and pockets, I'm also pleased with the shock protection it provides. Thanks Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Little Pricey, but definitely safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the case has a premium price, I think it is worth it. The construction of the case gives the front face ample protection, while still keeping the case fairly thin. The toggle for the vibrate switch is a unique touch. I did lose the small rubber piece that gives "dust protection" for the charging port after a few months, but that is my fault.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    excellent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Like that it is not too bulky yet still feels very protective

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice compact protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone case is very sleek and stylish. It lets you show off your actual phone with its transparent back cover and it provides the protection of an otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my iPhone 5 for 5 years (yes, it's pitiful) with an Otterbox case, never had an issue. I will only ever use Otterbox for my iPhones, as it seems to set the standard for phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I did not want to spend this much money on a case for my phone. However, I am so glad I did. The case is not bulky but provides great protection for my new iPhone eight. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    least bulky with most protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already tested a couple times (impossible to drop a phone in Moab,Ut without hitting rocks), passed with flying colors -not a scratch, much less bulky than my previous "Defender" on a 6+

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection as always protected all my phones in the past never had any breakage is always worth the money being phones are so expensive.... I will always recommend this product

    I would recommend this to a friend
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