Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 248 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers find value in the Pursuit Series Case's excellent protection and ease of use, praising its snug fit and attractive design. While some find the price point high, many appreciate the case's relatively slim profile and good grip. However, potential buyers should be aware of reported scratches on the back and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 248 reviews
  • Pros mentioned:
    Fit, Grip
    Cons mentioned:
    Bulk, Price

    Rated 5 out of 5 stars

    A very good case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third case I tried for my iPhone XR. Others were too slippery or not very substantial. This case fits well, is not very bulky, and doesn’t feel like it will slip out of your hand. A little pricey, but I think it is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Defender like protection with a see through window

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Pursuit has the same build quality and protection as you expect from their Defender series but with a clear see thru back plate. It showcases the Iphone XR nicely but darker colors will wash out. The back is susceptible to scratching but that is to be expected. Mind you, this is NOT a slim case and does add a little bit of bulk. You should purchase this case if you value drop protection over style. It will accommodate only "case friendly" screen protectors and not full coverage ones. Pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I go with lifeproof cases because of their slim design but excellent protection. I couldn’t find a nuud for my new phone so I started looking at otter box which I normally avoid due to their bulky size. This case is nice and compact but still offers great protection. I love the back is clear so the coral color of my phone still shows through. I’m pretty clumsy and already have dropped my phone multiple times on hard surfaces and there hasn’t been any damage to the case or phone. I’m glad it allows for your own screen protector as I prefer a privacy glass screen protector. I’m glad I opted for this case and it’s my new favorite. So far the cordless chargers I’ve tried work with this case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Probably the best XR case???? One problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are always top tier in terms of protecting that super expensive phone of yours! The pursuit offers exceptional protections against drops and the elements, but is definitely on the pricey side. However, you're paying for super high quality that will last years. The only issue with the Pursuit is with the Black/Clear case. While it's great to show off your XR's color, scratches become much more noticeable on the back. The all black case won't have this issue, but does have a very noticeable OTTERBOX logo on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Not bulky and exceptional protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always kept my phones in the Otterbox defender series with the screen protector until now. Since the iPhone XR is all screen most cases do not have a built in screen protector. I purchased the Otterbox pursuit because I knew it would hold up to the heavy duty protection my phone needs. And boy does it. I love that I can also show off the color of my phone through the clear back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Scratch resistance

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection a little pricey. The bad thing it gets scratched very easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Pricey, but worth it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of my many years of owning a variety of OtterBox cases, from the Symmetry series to the Defender series, this is probably my favorite. It adds that sense of security, knowing your phone is really protected without adding the bulk like with the Defender series cases. Pair this with a tempered glass screen protector and you’re set.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case hands down

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this case looking for the otter box defender series protection but I never liked how bulky it made it feel but with this case I feel I have the protection and sleek enough to not be bulky is worth every penny I will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case...should protect my phone for years.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my first smartphone so figured I needed a good case to protect it. The Otter case seemed like the best option. It is easy to keep a grip on and provided good protection in case I drop it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Price

    Rated 5 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good case not too bulky and you can put it on a wireless charger and it'll charger your phone. The only thing I don't like about the case is it's kinda expensive but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it supposed to. It’s protective water tight and easy to look at. I chose black so it keeps nice and clear packing shows the phone color perfectly while protecting it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect fit!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, still shows off the color of your phone and provides great protection. You still need to purchase an additional screen protector though...it doesn’t cover the entire phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this case but my daughter has dropped her phone numerous times and it protected the phone well. It is less bulky than the Defender and less heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Never go wrong

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You con never go wrong with Otterbox and protecting you Apple devices. Hands down the best on the market. Little expensive but well with protecting your device

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent case for iPhoneXR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case offers the same protection as OtterBox cases I have owned in the past, but it is slimmer and slides into my pants pocket without bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son who is very picky. He loves it because it allows for the phone to be seen (clear cover) but also provides great protection from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Just what I need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am known to drop my phone a lot so this case is exactly what I need. It’s not too bulky and does a great job protecting my phone from me.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Strong, sturdy case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really protects the phone. The black bumper makes it easy to read. Comfortable in the hand and doesn’t slip. Makes the phone look great too!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case a lot! It provides protection similar to the defender but is slimmer and without the annoying rubber backing.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Great for safety. Clear on the other hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for a year and a half on my 7+ and loved it. I bought the clear case 8 days ago ; 1 day before buying my Red XR and its perfect for safety paired with my tempered glass screen protector. And i love the idea of the clear pursuit. But it’s already covered in micro scratches which is as cringe worthy as a car full of swirl marks to me. I really wish they could use a more scratch resistant way for the back of the case. For the price I’m sure that isn’t much to ask for. Would prefer going back to a black pursuit case.

    I would recommend this to a friend
Sponsored