Customers praise the Symmetry Series case for its excellent protection and great fit, highlighting its slim design and ease of use. Many appreciate the case's clarity and light weight, although some mention that the case may change color over time and is pricier than other options. A few customers noted that the case is not overly bulky.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,248 reviews
Rated 5 out of 5 stars
Great case!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife has been using this case for a few weeks on her iPhone 11 Pro and she loves it! Great quality case from Otterbox! The case is very protective and she loves the glitter detail. There are currently no noticeable scratches on the backside of the case. It looks great and functions great! Highly recommend!
I would recommend this to a friend
Rated 3 out of 5 stars
Not the best fit for my iPhone X
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My iPhone X appears to fit into this case; however, it is difficult to adjust the volume, take screenshots and charge phone while in this case. I have noted the case is very protective and strong.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Clear
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that adjusting the volume and performing various other operations involving the buttons and charge port area are proving to be difficult with this case. We have a great warranty and we would love to see if warranty replacing that case for you may alleviate these issues. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable, slim, not bulky fits perfectly in my pocket, phone case easy to put on and take off, looks great on my phone I love the glitter
I would recommend this to a friend
Rated 5 out of 5 stars
Glitter Otter Box Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best case ever! It does yellow after a while but then usually it’s time for something different, however I keep getting the same one and just change the pop socket! Super safe pretty so u can see the IPhone which is better than any case that has print I think! Otter box is definitely the#1 pick!!!
I would recommend this to a friend
Rated 5 out of 5 stars
My favorite case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On my second one of these cases, love it! Does yellow over time and that's why I got another one. Great case
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME PHONE CASE
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a phone case to hold my new phone and this one is awesome. I love OtterBox - Symmetry cases. If possible they’re the only ones I will use......
I would recommend this to a friend
Rated 5 out of 5 stars
Worth the extra bucks for piece of mind
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had always been on edge on just simple clear cases , always wanted bulky cases but for 30$ on sale , perfect buy to keep phone without any cracks , case has some cracks in after a few mean drops at the shop on hard cement , coming out of the truck and what not. Been pretty abusive to it and so far its kept together pretty great.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Clear
I would recommend this to a friend
Rated 5 out of 5 stars
Threw across the room and case/phone intact!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love this case. Totally protects the iPhone 11 Pro -
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Enjoying And Experiencing Better Technology!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with the IPhone 12 Max Pro. Battery life is so much longer. I do not need to change as often. Camera features are superb. The 5G definitely makes a difference in speed. The extra size screen is nice.
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not to flashy but not dull or boring it’s just the perfect amount of glitter sparkle style I was looking for that still shows the color of the phone itself , it’s very beautiful with the gold iPhone 11
I would recommend this to a friend
Rated 5 out of 5 stars
Great case...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case, Otterbox is one of the best made.. I’ve always had this brand ever since my first iPhone. Highly recommend it
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Worse than iPhone X case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just upgraded from the iPhone X to the iPhone 11 and thought I would get the Otterbox Symmetry again because I loved it so much on the iPhone X and earlier models of iPhone. It really struck an excellent balance between being protective while also not being too thick. It also was drawn to the simple style of it.
What I don't like about this updated version for the iPhone 11 is that it's thinner/flimsier than the one for iPhone X. Also, the plastic on the back is more slippery, although maybe this could change with more use, but the one for my iPhone X has a tackiness to it that the iPhone 11 version does not have. Not sure if Otterbox used a different plastic or what.
At $50, this is crazy. It is noticeably different than the prior version of this case, and for me, not in a good way. I was happy to pay that price when it balanced durability and thinness, but I'm not going to pay that much for a thin little case that feels more plastic/flimsy than rubber/solid like the Symmetry case did for iPhone X.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi mehwhatev,
We're so sorry this Symmetry Series case didn't live up to your expectations this time around!
Our engineers are always working to improve our cases, which may mean a more streamlined design. We assure you this doesn't mean we're on the path to reduced quality. This case still went through extensive testing to ensure it will provide some of the best protection available to safeguard your investment and we trust it will prove itself time and time again. If you're still unsure, give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!
Cheers, OtterBox Customer Service Team
Rated 4 out of 5 stars
Gorgeous Glitter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case itself is beautiful. Got it for the iPhone 11 Pro Gold and I think it looks so good with that color phone. Although I think it would compliment any of the phone colors. The case itself seems sturdy. There is a very slight grippy feel to it, which I like, because it feels not so smooth as to slip out of my hands. I think it could have used an overall slightly higher bevel around both sides to better protect the screen and back cameras. However, I have yet to drop my phone (knock on wood) with this case on, so I can’t speak for how it actually protects the phone from a drop. Buttons all work properly and cutouts all align perfectly. Have only had it for two weeks but as of now, no yellowing of the case (which typically happens over time with these “clear” cases). Case was fairly difficult to put on, seems tight fitting which is good once on, but a little tougher to get on in the first place. Have yet to try and remove case but read reviews that it’s very difficult to remove as well. Overall, super happy with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my case it. Not bulky sleek and clear. Have drop it a few times and still holding wrong
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Clear
I would recommend this to a friend
Rated 5 out of 5 stars
Lightweight sturdy case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second time purchasing this exact same case. I originally bought it a little over a year ago, however had some wear on it and the color changed a bit so it was time for a new one. It fits the iPhone 11 like a glove, is sleek, not bulky and provides protection. I have this case along with a tempered glass screen protector. I've dropped my phone a few times and never had any scratches or break anywhere. Would definitely recommend this item.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this OtterBox Phone Case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product! Slim fit, stylish, and it protects the phone extremely well.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Clear
I would recommend this to a friend
Rated 5 out of 5 stars
Otter Box Semetry cellphone case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality!! Great cellphone protection. Highly recommended.
I would recommend this to a friend
Rated 5 out of 5 stars
Seems pretty good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall seems pretty good, but I have only had it a couple months. This case still fits in my pocket, even though the 11 is a little longer than my last iPhone. It seems to provide good protection, but the back is very smooth and slippery when I'm trying to take pull it out of my work bag or pocket. Sometimes, it feels like I might drop it. Pretty easy to get the phone in or out of the case.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Fits perfect, easy to hold
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, been a symmetry user for years with the pixel line of phones and just switched to iOS. This case is tough but looks great. Very easy to hold with minimal bulk while still providing lots of protection. Easy to put on and take off. Really recommend it. Side note it DOES cover the apple logo on the back, I like that but some don’t so be aware.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Only reason my phone hasn't broke
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I work with toddlers and I'm diabetic. I keep my phone on my person to help keep my blood sugar in check which means the toddlers often get a hold of my phone, or it's often falling out of my pocket let me tell you the number of times my phone has fallen, or been dropped or been thrown at a wall would surprise you based on how good my phone looks still. This phone case has kept my phone looking brand new! The case itself is banged up and is about to be retired as soon as my new one comes in but besides some dents and scratches, it's looking good too! Highly recommend and will be the only type of phone case I buy from now on.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® 11 Pro/X/Xs - Clear