The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2561 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Symmetry Series Case's excellent protection and lightweight design. Many appreciate the case's snug fit and the variety of colors available. While some find the price point high, positive feedback focuses on the ease of use and the good quality of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,561 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iPhone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made, and has protected my i Phone every time I dropped it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the iPhone 7 case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the strong case holder for my iPhone. Great protection. I have one for my iPhone 6 Plus and got one for my husband new iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this case online. Decided to run and get it. Turned out to be the best case i have bought to date.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Symmetry series.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and great protection. Love otterbox symmetry!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The picture doesn't match the case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case on the website doesn't match what you will receive in the mail. The one is the mail is Aqua colored with white stripes and coral pink at the bottom, picture uploaded for reference. Just wanted to mention too that this review should have no reflection on Otter Box, they are great products!! I would have given a 5 star had the description on Best Buy's website matched what I received.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Cute Otterbox that is sturdy but not bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable otterbox with a cute design. The price was lower than a lot of the standard otterboxes and that's why I took a chance on it and bought it. It has stood up to the test. I've dropped my phone numerous times and it has protected it. Highly recommend. It's also not overly bulky like some of their other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Fits nicely, easy to put on, looks nice and allows you to see the color of your phone through it. The case provides great protection while not adding bulk to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how tight this case fits to the phone! Not too bulky but protective! I’ve used Otterboxes before, but I really like this Symmetry version

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love this case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love this case! and I am still using it until now. It really gives protection on my phone especially when my baby drop it and I never had a problem with it. I love otterbox! It's quite expensive compared to other casing but you get what you paid for! this is worth buying it for the price! I will be exclusive otterbox user for all my phones and will definitely recommend this to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection

    Rated 5 out of 5 stars

    Good Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the new iPhone. Fits good and looks nice with the clear back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, gives the protection needed and not bulky for your pocket!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Slim yet protective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the new Iphone 7 Plus it was the first Plus I had gotten. Wanted a case thick enough to protect but slim enough to not feel like I was carrying a tablet. Couldnt be happier with the fitment. Plus it grips well enough that I dont feel like I will accidentally drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased a new phone and wanted a case that was durable and would over protection without feeling clunky. This case fits the bill. It's similar to the case I had on my old phone. I loved that one and I loved this one. And, considering the price I paid, it was a great way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nothing Protects Phone Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will protect from pretty substantial drops.I have severe issues with arthritis and falls so I have dropped my phone face down many times to say the least. This case is amazing at protecting my phone from wear and tear. The only thing is vulnearvbe to is getting wet. Unlike the otterbox defender series, the symmetry doesn't cover the screen however, I've been using this case for about seven months and my phone feels just as protected as it did when I used the defender series and my phone looks a lot sleeker . The symmetry series still manages to keep from being bulky with all the advantages of the defender series!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fits well, fully protects, and shows off back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this case as I have a red iPhone 7 Plus. It's a phone that I didn't want to cover up yet wanted to protect from drops and general use. This case fits the bill. I can fully see through the back (though it does get cloudy with fingerprints), the black around the edges are a nice accent, the case fits snugly, and it's thick enough to protect the front display and rear cameras. It is on the expensive side but OtterBox makes quality cases that are worth it. I recommend this case for anyone who wants to show off their iPhone 7 Plus while fully protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case great for a senior citizen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is lightweight. Not bulky. The black color is awesome. Easy to put on my phone. It won't get dirty due to it being dark color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Good solid construction. Not a giant slab of rubber and plastic, so it won’t protect against everything. I bought this because it was slim, but looks like it can take a drop without shattering the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I love this case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case because Otterbox makes a great product. I have never been disappointed with any of their products. This case is nice because it gives your phone the protection it needs and it is not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid, thin case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a little more durable case for a trip to Nepal coming up but I didn't want a bulky, hard to handle case at the same time. This case is perfect, the edges on the front of the phone are deep enough so that it protects the screen and it's the same on the back for where the two cameras are. It's perfect, light, thin and just what I wanted-durable w/out the bulk on an already big iPhone 7 Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case rocks !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterBox symmetry case will protect your phone against every day handling such as dropping your phone or protecting your phone from scratches. Small and light weight too. Highly recommend!

    I would recommend this to a friend
Sponsored