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Customer reviews

Rating 4 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case for the Surface Go is good. It has a rubbery but firm material, and the areas like the keyboard type cover cutaway are nicely reinforced. I like the pen holder, it's soft and collapsible, and doesn't interfere with holding the case when the pen's not there. The built-in kickstand is as easy to use as it is without the case, and all of the necessary ports have cutouts. There's a minor issue with the power cutout being a bit small, making charging somewhat finicky. But if that becomes too annoying, there's always the option to charge with USB-C. Having tried a few other cases, this one stands out as the best, despite the slight issue with the power cutout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How it fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I like it. My issue is that when you try charging your device with it on device doesn't fit real well. The hyperdrive has the same issue. I want to have device charge with leaving the otter box on. The otter box just needs to be tweaked a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done is job so fast. The Device has been dropped a couple times and this protected it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box line and and use the symmetry on my phone. This case quality built as you would expect to protect but was clunky and disappointing by design. The stand is totally unprotected and a pain to pull the stand out. The stand does not sit flush and being it rawly exposed, you run the risk of bending it when trying to open the stand from one side because of the way it is embedded in the case. I returned and got the SarahCase. So far much better albeit all the Go cases have their flaws and quarks.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series Studio case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad that you returned your case, but we hope you choose to give OtterBox another chance in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Customer reviews from otterbox.com

    User rating, 3 out of 5 stars with 1 review on otterbox.com.

    See all otterbox.com reviews
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