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Customer reviews

Rating 4.8 out of 5 stars with 43 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

100%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 43 reviews
  • Rated 4 out of 5 stars

    Good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all Ring products they are decently priced and quality cameras. The only issue I have with this camera is the lack of mobility. I wish you could move it more freely. Overall I would buy again.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jedi.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      It sounds like you have some concerns with the Ring Outdoor Cam Plus. We wanted to share with you some of the key features that the device offers. The Ring Outdoor Cam Plus delivers pro-level security, providing upgraded protection for your home through its advanced features including: wide field of view in 2K Video, Color Night Vision with Low Light Sight, and dual-band wifi. It can be easily mounted or placed on either a wall, ceiling, or other flat surface.

      For more information on your Ring Outdoor Cam Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An easy to install and use outdoor camera with HDR

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Outdoor Cam plus is not my first Ring product. I love their video doorbells and have installed them at several relatives houses. It makes sense to have all your cameras in one app and I have continued to add a variety of Ring cameras to monitor my yard, garage, driveway, and living room. I have installed and tried other camera systems, but none of them are as easy to use as Ring products. Ring offers cloud storage at a reasonable cost, Alexa integration, and reliable remote monitoring via an easy to use app. I installed the Ring Outdoor Cam (plug-in) in my detached garage (my wife often leaves the doors open and I don't want my tools to walk off). I went with the outdoor plug-in version, because my garage is not climate controlled and I was worried what the Texas heat and humidity might due to a less hardy camera. Pros 1. Installation and setup are easy. The app guides you through the setup to connect the camera to your network using a QR code. There are multiple placement options (table-top/shelf stand or wall mount) and the camera is on a ball for easy adjustment. The base and camera each have an additional "security" screw to make it harder to tamper with the camera or remove it from the mount. The power cord has an overall length of about 17.5 feet, with an integrated/mountable power supply at the 7.5 foot mark (after which the cable transitions to a thinner DC cable that should be easy to route). The install kit includes a variety of screws for mounting and cable routing (including anchors for drywall/masonry). 2. The Clean, compact design easily blends in. There is only a small blue LED that is lit when recording and 2 infrared LEDs that can be seen above the lens at night. 3. Wide viewing angle and 2K video, with HDR and color night vision. HDR really improved the contrast when my garage doors are open, allowing you to see the driveway in bright sunlight and the darker garage interior at the same time. The viewing angle is also impressive capturing the entire length of my three car garage from a position near the entrance door with a good view down my driveway. 4. Two way audio and a warning siren to let you listen in, speak with people through the camera, and warn tool thieves you can see them. 5. Alexa integration allows you to view cameras, receive notifications, and make basic changes using an Alexa device. 6. The Ring application is fantastic - working well on all both my Android and Apple phones. It is easy to enable the camera, view historical events, change settings, and manage multiple Ring devices. You can even set up smart notifications (people, cars), configured detailed motion areas, and set linked triggers if you have multiple cameras (example: one camera might trigger an adjacent one to start recording to capture an event across multiple camera views). Things to consider 1. The 2K video is beautiful when viewing a large area and better than my older 1080p cameras, but things like text are still fuzzy when you zoom in. Having a bad Wi-Fi signal can make this worse due to compression and can also cause cameras to lose connection. I have a mesh Wi-Fi system so I have pretty good coverage and still had to restrict the camera to the 2.4Ghz band (using the router settings) to get the best performance. 2. Low light images are clear and color night vison increases the color you can see at night in mixed light, but the color is influenced by ambient light color (my driveway and breezeway lights give the garage a yellow tint with the doors open) and in low light (doors shut/all lights off ) video looks gray like a standard black and white camera.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good video quality and loads of features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently helped a family member install a Ring alarm system, so I’m somewhat familiar with the Ring and the functions. This was my first experience with a Ring camera. I was curious how it stacks of to other cameras I’ve used in the past. Setting up the Ring camera is just as easy as setting up the alarm. I plugged in the camera with the included power cable. Then I simply use the app to add a device, select camera and it worked seamlessly for me. After a few selections, the camera appeared in my Ring app dashboard. The camera needs the power cord to work, it can use a battery, but it is not included ($35). There are many camera settings you can adjust, some are common, such as motion sensitivity, motion schedules – to avoid getting notifications at certain times and days, camera zones – this would detect motion only in a designated area of the camera’s field of view. Others settings more unique to the Ring ecosystem, such as linking, an example for is having the cameras record when someone presses the doorbell, smart responses – camera can inform guest they are being recorded when motion is detected. I tested this camera by setting it up inside my house. I found the video quality to be very good in well lit conditions. The image is detailed and clear. In the app, the timeline makes it easy to scroll back to see when motion was detected. It even labels the motion in the timeline with “person”, it can also detect “vehicles” or “other”. In low light, the video is shown in color, a nice feature, first time I’ve seen that in any camera system. In complete darkness, the camera shifts to standard black and white. In complete darkness, even though the camera has night vision, it’s challenging for the camera to render video quality. This is true with most cameras though. Overall you get a lot of camera for the money, it’s got a lot of features more expensive camera systems have. The optional battery will run you $35, this seems a bit steep to me, almost 50% of the price of camera. Pet peeve: I wish they would design cameras that are more aesthetically pleasing, this reminds me of a garbage can.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great camera if you are already in the Ring system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new addition to Ring cameras and their security ecosystem. This camera is a wired "Plug-in" electrical outlet one and can be set up to work if you have access to an electrical outlet. This may not be ideal for everyone’s outdoor use, but I set up my camera in an outdoor location near an outdoor outlet. For me it would be a little too much work to have the wireless/battery version of this same camera in this location because I would have to pull the camera off the included mount and bring it in to charge it. This camera can also be set up to be used indoors as well. The camera comes with mounting hardware for various installation types, and was very easy for me to install. I would recommend that you make sure you pair this Ring camera to your ring app and account prior to mounting it in any fixed location, to be sure it maintains a good wifi signal to your router. There is no floodlight on this camera, which is good in my case, as I didn’t want motion detection to set off the floodlight on the neighbor’s side of the adjoining fence. This camera also has a low-light feature for night which also works very well. I have been a Ring user for a few years now, and have a ring doorbell, and a ring pan-tilt indoor camera as well at our home. While Ring may not have the most technologically advanced cameras, this Outdoor Cam Plus is only a 2k camera, what Ring does well is make everything super easy and intuitive to setup and use. Although the camera is 2k which I think is even more than enough resolution, I find that it is more than sharp enough for my use. I have it setup on the side of my home pointing down an area I previously did not have monitored. Setup was pretty quick and easy, and in just a few minutes I went ahead and mounted the camera. I have it setup pointing vertically so that it can catch the narrow space between my home and my neighbors fence. Overall, Ring I think has the best security ecosystem, and I would highly recommend this new addition to their outdoor camera.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Another Slam-Dunk from Ring

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great camera from Ring. This Cam Plus with Video and Ring Vision is replacing one of my Ring Spotlight Cameras that just failed after eight years of use. I've always been satisfied with the quality and value I've received from Ring, and the Outdoor Cam Plus is no exception. Almost everything about this camera is great. It has crisp video, accurate and customizable motion detection, and the app is incredibly easy to navigate-even for first-time users. Ring has also made major improvements to its low-light capabilities and the addition of Pre-Roll video previews. These are features you don’t realize you need until you’ve tried them - once you have them, you won’t want to go without. Pre-Roll is especially useful for capturing motion just before an event is triggered. Essentially, the camera is always recording and can include 10 - 15 seconds of footage leading up to an event. This feature alone has helped me settle plenty of backyard arguments between my kids when the finger-pointing begins. There’s only one thing I really didn’t like about this camera: the way the mounting arm connects to the base. The Cam Plus ships with the mounting arm already attached to the base, but if you want to wall-mount it, you have to remove it and reattach it to the back of the camera. When you remove the single screw, two small plastic washers fall out of the mounting arm. Re-inserting those washers while repositioning the mount was a huge pain. I honestly think this part of the design could be much more user-friendly - especially considering that the washers need to be perfectly aligned for the screw to secure the mount properly. All things considered, you can't go wrong with this camera. I already ordered 3 more to replace my remaining 8 year old Spotlight Ring cameras. I definitely would recommend this system.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Another great Ring Camera, not without its faults

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Outdoor Cam Plus is a great new addition to the Ring line up of cameras. First thing you'll notice is that it arrives in more aqua colored packaging rather than the traditional cyan packaging. When you open it up, you'll find a very solid looking and feeling unit that has a multifunctional base on it. The base has a mounting plate to it so you can hang the camera upside down from the ceiling, perpendicular to a wall and anywhere in between. With a quick pull and a click you have a bracket that helps to make the camera very adjustable indeed. There are tiny locking screws, so you can lock the base, lock the mount etc as well. There are also little rubber feet if you are placing the camera on top of something and not mounting it in place to a wall or ceiling. I chose to set my camera up before mounting, I always find that is the best route. I have quite a large array of Ring cameras both inside and outside the house. I choose to link my Ring cameras to my Ring Chime, to extend the range. In this case, I am technically using this camera both outdoors and indoors. I am placing it in my garage, where I record a lot of videos for YouTube, with the garage doors open constantly. This means here in Texas, the camera has to deal with temps in the 100's constantly, but also work in dark and confined spaces as well. I want the added security for my recording equipment when I have to step away, but also for my vehicles as well. It should also offer the the ability to grab some 'fly on the wall' type video, as I record my videos as well with the ability to easily download footage from the Ring camera to my phone. Set up, as with any other Ring Camera, the app and the camera take you through all of the steps. Open the Ring app, select add device, and you are taken through step by step of the installation process. In my case, as mentioned, I connected the camera to the Ring Chime in my hallway which is about halfway between the router in my study and the location in the garage where it's positioned. I scanned the QR Code on the back of the camera (another great reason to set up the camera BEFORE mounting it in place). Once connected, there will be software update that needs to happen, so be patient. When that is complete, you are ready to mount your camera wherever it's final location is desired. This camera is the wired version of the camera, but it is worth noting that if you unscrew the base of the camera, you will see that there is actually all the preparation for it to contain a battery, and therefore to operate like a battery cam as well (if you purchase the battery separately). Very convenient indeed, if your power cord doesn't reach the outlet you intended. Once mounted in place, you can go into the app and select the camera to get it into the position that you desire. Live view is awesome, you can speak through the camera into the space (have to allow the camera to access your microphone on your phone) and you can see what is going on in real time. I already have a Ring subscription for addition recording and features, so I simply added this camera to the list. I have the cameras set up to take a snapshot every 5 mins, and then trigger when it senses a person. You are able to set up boundaries, so maybe a high traffic area your family uses won't trigger all the time, or you can block out areas such as trees that might sway in the wind and trigger a motion alert etc. The camera has Ring Vision, some kind of wizardry that enhances the night vision of the camera and gives you a color image, even at night, and then during the day the vision engine enhances the detail of the video to give you a nice crisp images. However, one flaw I noticed when installed in my garage is that the strips of LED lights in there cause some interpolation shadows across the image that scroll ever so slowly down the screen, giving light and dark areas to the video. Not ideal in this case, not a deal breaker, but definitely something worth noting, as this 2K camera is all about the image quality, but this situation is the reason for the 1 star ding. Aside from that, the set up was a breeze, the functionality of the camera, the motion sensing to notification time is almost instant - live view is very quick to respond, you can send custom messages that have been prepopulated by Ring to alert people, whether on a friendly basis, or as a deterrent, there are options. Overall, a very nice, robust camera, good for outdoors and high heat environments, great picture quality with that 2K camera, easy to install and set up. My only challenge are the interpolation bars across the screen from the LED lights in my garage. Otherwise, a great camera!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Worth the upgrade from Ring Stick Up camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Ring products for many years. From their doorbells to their cameras. It is a great ecosystem with all their products working with one another. I currently have a couple of the Ring Outdoor Stick Up cameras. These have worked well over the years but their age is showing. Accessing the cameras to view live footage or reviewing are lagging. However, the video quality it records is still good. This new camera has a resolution of up to 2K. Installation is easy just like previous models with some improvements that I have noticed. The base of the camera can swivel in more angles, a lot more. I replaced on of my cameras mounted on the side of the garage door. With this new camera, I can now move it side to side and get better angles of the street. The view is also wider. This also has USB-C port/cable. Prior models have a barrel-style plug. It has mic and speakers. You can have two-way communication with the person it is monitoring. The improved performance, resolution, and improved mounting is worth the upgrade if you have just the regular stick up cam. If you are going to have multiple Ring cameras, you should at least have one Plus model for the reasons I have given. I recommend this camera if you are already using the Ring system or planning on using it. It is a great addition to their doorbell.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A good (not great) addition to the Ring system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have several Ring cameras indoors plus the Ring doorbell. This is my first addition of a Ring outdoor camera to my system. I choose a location where I could watch activity in my alleyway which also happens to be adjacent to a very busy parking lot. The camera comes with enough mounting hardware to place it in just about any position on any solid surface. The wiring is long enough to plug it into an outlet within 20 feet. Connecting to my WiFi network took longer than I expected. Once connected. it took several minutes to update. After that, it still required several minutes to be able to view the camera image in the Ring app so that I could decide where to physically place the camera based on the field of view and then select detection and privacy zones. The 2K color sensor is good, but not great, depending on how you want to use it. For example, at a close distance, such as a person at my garage door, I can determine if it is a friend or foe. However, further away, the image is not sharp enough to recognize a face or a license plate at a distance of greater than 15 feet. Tkink of the image as being similar to that of the Ring doorbell camera, but with a wider field of view. The audio system supports two-way audio and is similar to that of the doorbell camera. he Ring app does provide real time alerts. I have yet to test the alarm. Overall, it is a good addition to my Ring camera system and well-suited for this outdoor location. I recommmend it if you have a Ring system and are looking to add outdoor cameras to your system.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi techsta.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Outdoor Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We are happy to provide you with more information regarding your concern with the video quality from the device. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We recommend downloading video clips prior to zooming in for optimal resolution.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Outdoor Cam Plus.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great camera with long cable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The video quality is great and if you already use Ring it makes sense to stick with their products. Initially I was worried because I wasn't sure if the cable length would be enough. The cable goes all the way from where my garage door is plugged in all the way to the front of my house with plenty of cable to spare. I even have a tall garage so having the length to go a long the ceiling and then down the wall was important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home security

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product already have 14 Ring cameras installed inside and outside 2 homes to keep them secure. Can view them anywhere we are on our Ring smartphone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product great quality lasts a very long time if you’re looking in the market for a durable battery out to recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to watch the front yard. has a great wide view. very good quality. the app is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Cam Plus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are exactly what I was looking for. They were very easy to install and the picture is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great image quality

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice image quality and wide view. Would be nice if the wired version also came with a battery as a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One vs the other

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but the spotlight camera I have found to be much easier to install mount on wall or surface. It was less expensive than the spotlight camera that’s why I bought it at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase; the set up was very easy to understand. Great detection, perfect companion to the video doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pleased with this item much more than expected, I am very well pleased with it, And do recermend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great camera. Able to see a good view of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t beat RING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge RING fan. I have them around my house. This one is a great camera however it cannot be hardwired so be aware of that but it’s a plug-in and it does extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has very clear video & captures a wide area.

    I would recommend this to a friend
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