Customer Ratings & Reviews

The microwave seems to work perfectly around 5-6 weeks after install. It has a modern style, and is very easy to clean. It heats food thoroughly and if anything, it heats food a little on the stronger / hotter side than previous microwaves I have had in the past, which is definitely a good thing. I have no complaints, and am very satisfied with my purchase.

Black Stainless Steel: I truly love this microwave and its great features. And, I also love how sleek and modern it looks in my kitchen. The only improvement I wish Samsung had included would be to backlight the microwave keyboard, as it is almost impossible to see it in a darkened room. Maybe Samsung will offer an accessory motion-activated mini-tube light with a black plastic quarter round light shade, rather like a stick-on on stairway light, that would stick on the outside of the microwave just above the keyboard and point downward and illuminate the keyboard. If they do, I'll buy it in a heart beat. Even, despite the lack of keyboard lighting, I'm still rating this microwave as a 5. In the meantime, I'm using a Panther Vision button light to illuminate the keyboard at night

I purchased an LG over the range smart microwave with sensor cooking and extendaVent 2.0. The installers were fast, precise, professional and clearly were experienced in this type of installation. The microwave works great with so many extra features. I even used the melt feature to melt butter and it worked great. Since I am an avid home cook sometimes things can get a little smoky on the stove top. The extendaVent feature is a great help to me. I couldn't be happier with this microwave purchase. Love it!

Excellent experience! Prompt, friendly, and conscientious. The team was in and out in half an hour, installing a range and microwave. Took care of everything, and was a no worry deal. Thanks!

I recently purchased a new over-the-range microwave from Best Buy and decided to have them install it for me. I was a little hesitant at first, but I'm so glad I did! The service was quick, easy, and professional. The installers arrived on time and were very friendly and knowledgeable. They took the time to explain the installation process to me and answer any questions I had. They also made sure to clean up after themselves when they were finished. The installation itself was quick and easy. The installers were able to get the microwave installed in my kitchen in about an hour. They were very careful not to damage my cabinets or walls during the installation process. I'm very happy with the over-the-range microwave install service through Best Buy. The service was quick, easy, and professional. I would definitely recommend this service to anyone who is looking to have a new microwave installed. **Pros:** * Quick and easy installation * Professional and knowledgeable installers * Clean up after themselves **Cons:** * The cost of the service may be prohibitive for some people. **Overall:** I'm very happy with the over-the-range microwave install service through Best Buy. The service was quick, easy, and professional. I would definitely recommend this service to anyone who is looking to have a new microwave installed. Here are some additional details about the service: * The service is available for most over-the-range microwaves. * The cost of the service varies depending on the microwave model and the location of the installation. * The service typically takes about an hour to complete. * The installers will remove your old microwave and dispose of it properly. I hope this is helpful!

Mr Fudge was very professional, on time and made sure that the area was just as clean as it was before he started..He was a pleasure to have as my installer.. The microwave looks amazing, it is a low profile microwave..I love it!

Installation was an amazing value and convenience. Great communication, they were in and out in less than 20 minutes. Absolutely worth it!

We had the microwave installed appropriately 2 weeks ago and unit works very well. The installation only too about 40 minutes and the installers were courteous and knew exactly what to do. The unit this microwave replaced was the same brand and model as what we purchased so we kind know what to expect. We hope the new upgraded model lasts longer then the one we replaced.

The installers called me for a heads up and showed up earlier than scheduled. They completed the microwave install quickly. They demonstrated the microwave's operation. There have been no problems.

He was punctual, courteous, and professional. His ability to remove the old microwave and install the new one efficiently, without assistance, was impressive. Additionally, he demonstrated a commitment to quality by thoroughly cleaning the area and removing packaging materials prior to his departure. See before and after pics.

This microwave I purchased from Best Buy is great so far, but what really blew me away was the amazing customer service I received from the beginning. From the assistance I received with Best Buy in finding a microwave that would fit my specific needs, the curbside pick up experience, and the installation with of the microwave with their partnered company, AIC Installation. I received incredible customer service from the beginning until the end. This experience has left a lasting impression as a customer - especially when exceptional customer service is hard to find these days. I would definitely recommend Best Buy to any of my friends/family and plan to shop there again.

They came exactly when scheduled. 2 guys installed my microwave. They were quick and showed me how to work it etc. My range was off center so they moved it over to center it. They cleaned up and took the box for me. They were very knowledgeable and friendly. Now i need to fix the wall under it!

Best microwave I have ever purchased it’s a low profile

Love the microwave, replaced with the same model from what we previously owned

The BestBuy team removed the old microwave and installed the new one quickly and efficiently. It was a great experience to work with the Geeksquad for a second time in our new place.

The Best Buy technicians that installed our microwave were skilled and experienced to handle appliance installations. They were professionalism, knowledge, and ability to quickly and efficiently set up my appliances.

Installers arrived on time as promised and removed our old unit and installed the new on quickly. They even cleaned up afterwards. Good job!!

Excellent product. Heats really fast in convection bake and air fryer is super good!! Really satisfied.

The Thermador over the oven microwave is a very good and efficient unit to have in your home has many preset features as well as a timer for timing cooking within your oven.

The Best Buy Installers were very professional and courteous. they were respectful of my home and were very careful when installing this unit and of course the unit worked perfectly after the install.