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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 577 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the air fryer and ease of use as top features of the HomeCHEF CD87KS Multioven Microwave. Many appreciate its multiple functions, including the microwave, broiler, and convection capabilities, but some find the controls require a learning curve and the appliance is noisy. The stainless steel finish is visually appealing to many, although it is prone to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 577 reviews
  • Pros mentioned:
    Air fryer, Broiler, Microwave

    Rated 5 out of 5 stars

    Great Kitchen Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A microwave, but so much more. I bought this so I could get the air fryer off the counter. So far Ihave used the air fryer, convection oven, broiler and microwave. There definitely is a learning curve. Sometimes a food item needs less time in the oven and some need more time. I keep track of this in a notebook until I get more familiar with the different modes and foods Iam cooking. I also keep track of specific foods we used to cook in the air fryer. To make sure I know the amount of cook time needed. For example, the Sam's egg rolls took 18 minutes in the old air fryer, but only 15 minutes in the 4 in 1 microwave on air fry setting. Overall, I love this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Air fryer, Ease of use, Size

    Rated 5 out of 5 stars

    Oven with all the features I wanted. Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this oven! It has all the features I wanted: microwave, air fryer, toaster, convection and doesn’t take up much space, all at a great price. I haven’t used all the options but it’s very easy to navigate as the touchpad is straightforward. At most I cook for two so now I don’t have to heat my big oven and aggravate my back bending over to place and remove the food from oven. Easy to clean and aesthetically pleasing. Air frying equipment, baking sheet included with purchase. I debated about spending so much but when I broke down what it would cost to buy each appliance individually, I absolutely came out ahead. I’m very happy I made this purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Air fryer, Microwave

    Rated 5 out of 5 stars

    Great 4 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new microwave and I decided to purchase this 4 in 1. I have used the microwave, air fryer and convection oven features so far. They all work well. It does take a little while to get used to the controls. I highly recommended this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Air fryer, Microwave

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I single and live in NYC and my stove is full of pots/pans/etc. The thought of moving the stored items out of the stove - preheating it and cooking for just me just never seemed worth it. BUT - with the Panasonic 4 in 1 I use the Convection and Microwave functionality almost every day. It is awesome and works great! I haven’t used the broiler/air fryer yet…but I plan on trying it soon to make wings. I love this item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with the Panasonic HomeCHEF! We're delighted to hear that it has become a valuable addition to your kitchen routine, especially in a bustling city like NYC where space is often limited. It's fantastic to know that you've been utilizing the convection and microwave functionalities regularly, and we're thrilled that they've been working great for you. If you have any questions or need further assistance, please feel free to reach out. -M Panasonic

  • Pros mentioned:
    Broiler

    Rated 4 out of 5 stars

    Great option for the home chef!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! So convenient with its multiple functions. Convection, Air-Fry and Broiler. The only concern was the trim kit options that are available. Only one option at 21”, if your opening is larger, you have to modify your cabinet to fit the trim kit as it must be installed in the exact location of the outer edge of the opening. So if you’re installing in an existing opening, and not building to spec, get ready for a project! If using as a counter top appliance, you’ll be aok, with a wonderful addition to your kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive review and 4-star rating! We’re glad you’re enjoying the product and are eager to hear how we can make your experience even better. -C Panasonic

  • Rated 4 out of 5 stars

    Not for everyone, but seriously versatile oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to the owner's manual page 19 for the steps to deactivate the child safety door lock. The "safety feature" only adds one button push to unlock/open the door, but... in the end, I found the extra step annoying. I keep the owner's manual nearby, because functions aren't intuitive for me, I'm just an occasional cook. This is a versatile kitchen tool, but I think it'll take an average person quite a bit of user time to figure out how it works most effectively. Seriously, it helps to have a bit of experience, some education in cooking/baking or even engineering thermodynamics to help understand/appreciate how this oven works in all its singular and combination modes. Fortunately, there are numerous recipes, hints, and videos online to help the learning process. If you want to deliver heat to your food, thru your food, into your food, with a combination of microwave or convection, this device can do it. If you like the learning and experimentation process of cooking and learning to use gadgets, this oven may be your jam. I've found it fun to use, even in my few failures.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your valuable feedback and the 4-star review! We’re glad to hear that you’ve found the oven versatile and fun to use, even through the learning process. It’s great that you’re exploring all the unique cooking modes, and we’re happy to know that resources like recipes and videos are helping you along the way. Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S Panasonic

  • Pros mentioned:
    Air fryer, Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We are a family that depends greatly on a microwave. It is used every day, not just to warm up leftovers. We use the airfryer to make tator tots, potato skins, etc. We use the air fryer/ convection to make chicken wings. We are still learning all the fun ways we can use it. And it was just the right size for the place we put it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Top of the line cooking tech

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 4-1. Saves space having everything in one. Love the variable cooking with a touch of a button. Large enough to cook most anything. No need to heat an entire oven to eat healthy. Air, convection, broil, microwave Winner winner chicken dinner

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Air fryer, Microwave

    Rated 5 out of 5 stars

    Panasonic 1.2 Cu.Ft 4-in-1 Multioven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4-in-1 Panasonic is FANTASTIC. I use mostly the Microwave and Airfryer but will try the Broiler and Convection soon after I remount the unit that is taking the place of a built-in unit. I need to raise the Panasonic at least an inch for ventilation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen item. I have used every setting and it has not disappointed. Easy to clean. Must have for any apt without an oven. I baked a cake, made meatloaf, reheated dishes and fried tons of stuff. This is really worth the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Pros mentioned:
    Air fryer

    Rated 4 out of 5 stars

    A good versatile expensive microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic HomeCHEF 4 in 1 countertop microwave is a very good machine. The first microwave that our family uses for cooking and not just warming up tea and other food items. We use the air fry and the combo cooking options quite often. It is expensive but as we become more capable in its use, I feel it will earns its cost. The only two negatives so far is that we need to arrange a table with a proper height as the wife needs all the countertop space there is and the cooling fan makes quite a din at the end of the cooking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Rated 4 out of 5 stars

    Air fryer flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this BUT you cannot change the temperature for the air fryer. That kind of defeats the purpose of including an air fryer!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kristine! Thank you for your feedback and for highlighting your experience with the air fryer feature. We understand how adjustable temperature settings can enhance versatility, and your input helps us consider improvements for future models. We're glad you’re enjoying the microwave overall and appreciate you sharing your thoughts. - S Panasonic

  • Rated 4 out of 5 stars

    Great 4 in 1 multioven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 15 year old Jenn-air built-in that was a microwave and convection oven combination. The 4 in 1 feature was a draw as was the sleek look. I have had it for a little over a month. This microwave definitely has a learning curve with all the functions it can do. My biggest complaint is the air fryer function. The first issue is there is no temperature setting for air frying and because of this you really don't know how long food needs to cook, In general everything takes longer in this air fryer than my previous air fryer. I have tried to figure out the temperature it cooks at but there is no information on Panasonic's web site nor the owner's manual. Overall I am satisfied with it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gorgeous microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! So easy to use! I can't even remet how many compliments I have received since I put in my new kitchen!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Rated 5 out of 5 stars

    Wonderful appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice my family Really enjoys all the different settings

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Bethany! We deeply appreciate that you took the time to provide us with your feedback! We're thrilled to hear that the microwave is a hit with your family and that you're enjoying all the different settings. Thank you for sharing your experience! -C Panasonic

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Quality build and features.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave because it had an air fryer feature. Works great in our kitchenette behind the bar. Wings, French fries, you name it! Looks great with the matching trim kit we bought to install it as a built-in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multi use microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile provides us with all our needs efficiently

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Best 4 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airfryer is amazing , combo is fantastic. Recipes are brilliant

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 3 out of 5 stars

    Good for some things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best results I have gotten so far has been with a convection chicken. The automatic reheat usually works very well even on things I generally would not put in the microwave. My problem is with the air fryer function. It really doesn’t work as expected. Nothing “fries”. I think the heat is too low to use as a conventional air fryer. It does come in handy for reheating fried foods on this setting but that’s about it in my experience. Moreover, even though the oven is wiped down with every use, I am noticing discoloration on the stainless interior around the edges of the broiler . The Air fry basket seems to have lost it’s shine after very little use and cannot be conventionally scrubbed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. -M Panasonic

  • Rated 2 out of 5 stars

    Awesome microwave with cheap lipstick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting higher quality finishes for a microwave this expensive. Not sure why they used cheap painted knobs when its suppose to be a premium product. We use the microwave pretty intermittently and this started to rub off after 6 months of light use. Its bad enough that the buttons aren't backlit but they use cheap paint with small font for labels. The function of the microwave are quite good after going inversion I won't go back to a normal microwave. Unfortunately the air-fryer is more of a gimmick because you can't even choose the temperature to cook.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -G Panasonic

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