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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 150 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, power, and compact size of the 1.2 Cu. Ft. 1200-Watt Countertop Microwave Oven with Inverter Technology. Many also appreciate its value and performance for the price. However, some users found the child lock feature difficult to use. Overall, the microwave receives positive feedback for its functionality and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 150 reviews
  • Pros mentioned:
    Instructions, Value
    Cons mentioned:
    Child lock

    Rated 5 out of 5 stars

    Love my Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great value for the price. Instructions on how to use good. Cooking, defrosting, reheating my coffee....all good. Haven't had a problem with anything that I have nuked. Only problem, which I only consider a "tiny" one is with the tab at the bottom right that opens the door takes some presure, which makes the Microwave move a bit on the tile counter top.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    A Decision Well Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a microwave to replace my 14 year old Kenmore microwave which after years of great, dependable service had now gone to microwave heaven. Panasonic was highly recommended online, so I decided to give it a try. I loved the large size, the various functions provided, and the reasonable price tag. After several weeks, I can say that I made the right decision. I am very much pleased with its look and performance, and I highly recommend it to anyone seeking to buy a microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dian! Thank you for your 5-star review! It is great to know that the size, functions, and value all hit the mark for you. We truly appreciate your recomendation and are thrilled to have earned your trust! We hope you will enjoy many more years of dependable service and satisfying meals with your new microwave! -C Panasonic

  • Rated 5 out of 5 stars

    Better than LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an LG a year ago and barely heated the food. What should've taken 30 seconds took 2 minutes. This microwave is quite the opposite, in a good way. What should take 30 seconds takes just that ans it's hot.....very satisfied!!!!! The LG was the same wattage and slightly smaller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for your excellent feedback, it is much appreciated! We're so glad to hear that our microwave is delivering the performance you were looking for, quick and efficient heating that actually gets the job done. It’s great to know that it’s heating your food to the perfect temperature in the time you expect! Enjoy the convenience and speed! - S Panasonic

  • Rated 5 out of 5 stars

    Pick me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works well. Has a lock button every time you start the microwave and have to click the button to unlock the door. I’m guessing it’s a safety feature. Takes awhile to get used to. Overall good microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Michael, we deeply appreciate that you took the time to provide us with your feedback! We're glad to hear that your purchase is working well overall. Yes, the lock feature is indeed a safety feature designed to give you added peace of mind, though we understand it might take a bit of time to get used to. Please note that it can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. We appreciate your patience and are thrilled that you're happy with your microwave. Thank you for your thoughtful review! -C Panasonic

  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, don't love the auto lock function but otherwise good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Don't like the child safety lock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice microwave. Pros: You can set the exact minutes & seconds of the food you wish to cook. Cons; Has a child safety lock. You can disable it, but if you lose power, it resets and will have the child lock back on again. So keep the instructions handy to alway know how to disable the child saftey lock feature. Also pressing the numbers... Appears you have to be spot on perfect when you press them or it won't accept your input.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 2 out of 5 stars

    Not level and not square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this microwave today. Upon getting it home and out of the box we realized it was damaged (large dents on top and side). So back to Best Buy we went to return. We exchanged for another of this same model. We get the new one home. No denting, but something is off. The door does not align with the control panel and appears crooked. The door does open and close fine, so that appears to be cosmetic. The stainless steel wrap as i will call it does bulge out slightly at the top, again really appears to be cosmetic. The most annoying thing is this one does not sit level on the countertop. It wobbles when you open or close the door or touch it. The original one with the dents did not do this, nor did our old microwave so no it is not our countertop it is the microwave. Tired of driving back and forth 30 minutes each way to Best Buy, we stuck a rubber foot on the bottom of the microwave to level it and decided to live with this one. It gets two stars because it is functional. But $200 is way overpriced. Nothing about the microwave is square and it looks cheap and janky because of the misaligned door, bulging stainless steel wrap, and unlevel footing. We recommend picking a different brand given the issues with the 2 out of 2 we brought home today. These clearly have some design problems.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered with your microwave. We understand how frustrating it can be to receive a product with cosmetic and functional defects. While the microwave is designed to be fully functional, we regret that it didn't meet your expectations. We value your input, and we will pass along your concerns regarding the door alignment, stainless steel wrap, and the leveling issue. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. We recommend seeking professional assistance from one of our authorized service centers. -C Panasonic

  • Rated 5 out of 5 stars

    don’t think about it, take it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s súper good, I’ve been using it for several months and I feel like I made the right choice…

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Your 5-star rating brightened our day! We’re thrilled to hear that you’re loving the product and that it’s been a great choice for you over the past few months. - S Panasonic

  • Rated 5 out of 5 stars

    Works Great and it’s quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works perfect. Very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and spacious and easy to clean on the inside

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Johnna! We are thrilled to have you as part of the Panasonic family. Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -C Panasonic

  • Pros mentioned:
    Power, Value

    Rated 5 out of 5 stars

    Beat features for the money. Heats quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of the Panasonic Inverter technology. I bought this for my elderly Mother-in Law, Her older Panasonic microwave still ran fine, however after many years of use, it began to show its age cosmetically. This one is similar in design so she was happy she didn't have to relearn the buttons. It has an interior light that some have complain is too dim. Compared to no light in the previous one, this light is an added bonus. We find it sufficient to determine if something is bubbling over or not. This oven heats things very quickly! The features are plentiful, and are easy to understand and operate. There are two child safety features on this. One prevents a child from inadvertently starting the machine, and the other prevents a child from opening the door and possibly scalding themselves. They are both easily disabled. Deactivate door lock by pressing Turbo Defrost, and then quickly pressing Popcorn. A long beep means success! To reactivate, use the same sequence or just unplug and plug back in. The oven start function is disabled by pressing Stop/Reset button 3 times in a row. To enable, press Start 3 times in a row. In summary, we are very pleased with the performance, features and price of this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear that your mother-in-law is satisfied with the product, all the features and settings it has to offer. We hope she will keep enjoying the microwave for many years to come! - S Panasonic

  • Pros mentioned:
    Power, Size, Value

    Rated 5 out of 5 stars

    Will not overcook your food!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful microwave for its size, and I love the fact that it does not take up a lot of counter space. It also has this new technology that monitors the temperature while reheating and doesn't allow your food to overcook! Definitely a great value!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. - S Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a lower wattage microwave and so far so good. Heats up food, etc very well. Good size. Does show prints more than I would like for it to and a light up display would have been 5 stars. Otherwise it's a good purchase and I'd recommend or buy again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. - S Panasonic

  • Pros mentioned:
    Ease of use, Power, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother for her small kitchen. Nice and compact but still powerful and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the Panasonic microwave. It is a good size, but leaves about 7" of counter space in front. The oven operates easily and efficiently with a rotating turntable and the inner surface is easy to clean. I appreciate the sensor cook and defrost features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 star microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well and is easy to use. It beats my Hamilton beach that died after 2 years of use by far! It microwaves food fast has a nice large plate and lots of space on the inside! I also love the reheat function with the sensors

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -C Panasonic

  • Rated 4 out of 5 stars

    Loving my new microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this microwave for a month now. As far as looks go, it is aesthetically appealing, so that’s a plus. It works great and not to big and bulky. I love the different modes, and the ease of use. The reheat option has been my favorite so far. The door handle is easy to open which is nice compared to some that are a bit harder to push to open. The only reason I have this 4 stars is that it didn’t sit level on the counter and wabbles a tiny bit. One of the legs on the bottom front is a tad bit shorter. These can be adjusted but I can’t seem to loosen it enough to adjust it. Osier my husband will figure this out.. Fingers crossed. Over all, I’m satisfied with choice for our family. We have 4 kids, and they manage to Ouse if all the functions just fine as well. Which is a plus! The child lock feature is nice as well as easy to turn off.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your thoughtful and detailed 4-star review! We’re delighted to hear that the microwave has been a great addition to your home and that its various modes, ease of use, and design have benefited your family. It’s also wonderful that the child lock feature is working well for your needs. We apologize for the issue with leveling, and we appreciate your patience! Thank you again for your valuable insights, and we are glad to know that, overall, the microwave is a great fit for your family! -C
      -C Panasonic

  • Cons mentioned:
    Child lock

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife uses this more pro's it heats stuff great, looks nice, LED interior lite . Con's its very loud , I don't like the door has a lock so you cant just pop the door open. the lock is #0 even if its done cooking you need to unlock the door

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and is not too big despite its 1200W. It is not as sturdy as my older Panasonic microwave but works well. My main complaint is that if you are trying to use it again (within a few minutes of your last cycle), you will need to press the reset button first. Then, you can run another heating cycle

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave based on others' reviews and have been delighted with it! We are a 3-person household and use it at least once daily. Easy to use, powerful, and good-looking. Highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

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