Customers are positive about the ease of use, sound quality, and Bluetooth connectivity of the DECT 6.0 Expandable Cordless Phone System. Many appreciate the call blocking and caller ID features, along with the range and battery life. However, some customers expressed concerns about the length of the cords and the volume level. A few also mentioned minor issues with the answering machine and ring tone.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,081 reviews
Rated 5 out of 5 stars
currently best home phone I've ever had
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Basically I needed a setup with office station but more important the hand pieces had to had a clip and a headset jack - hard to find these days - perfect for what I need it - great product, very good reception and very clear SP phone quality.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Panasonic DECT 6.0 Expandable Cordless Ph. System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my 91 yr. old mother-in-law. Love the simplicity of use & the larger numbers. Nice to have the 2 expandable cordless phones to put in rooms where she may need a phone in a hurry.
I would recommend this to a friend
Brand response from Panasonic Team
Posted .
Thank you for your purchase!
Rated 5 out of 5 stars
Its very good phone for use.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy to use the hand set.it is heavy and strong .my son left it and thrown.
I would recommend this to a friend
Rated 5 out of 5 stars
Great features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent phone good brand and price I’m happy!!!
Thanks
I would recommend this to a friend
Rated 4 out of 5 stars
Great services from the sales' persons too the Gee
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In additional too the very good services, I am enjoying the phone, computer and upgrades to my systems.
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
Great Phone Set, But NOT for the "Techniphobe"
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As many have previously described, this phone is NOT for the "techniphobe" or faint of heart. There is much programming and referencing the Owners Manual during the initial setup. You will also need to keep the Owners Manual handy, as there may be times that you want to change some settings. Unlike other less functional phones, this one does not have an easy to use menu system to select and deselect options. Instead you must enter specific codes, listed only in the manual, to change the options (i.e., programming the phone).
That said, this phone is feature rich. I have had other Panasonic phones in the past, including my last ones which were also DECT 6.0 (KX-TG9333), and this compares very well. I had to replace the previous set, as I am now working solely out of my home office, and needed a corded phone with speaker phone option so I would not be reliant on a battery powered handset that lasted only an hour or so per charge. (I was constantly on conference calls, using the speakerphone portion of the older handsets, and having to use two or three handsets to get through the day.) An added bonus of this phone was the ability to also pair a Bluetooth headset to the base, which also gives clarity (compared to the speakerphone) to the conference calls as well as cordless convenience. Once paired, switching from the Bluetooth headset and base unit is as easy as pressing a button on the base to use the speakerphone (or headset) or simply picking up the corded handset.
Calls sound as good as I would expect. The corded and cordless handsets are great. The speakerphone quality depends on how close the speaking person is to the phone (base or cordless handset), yet it is very good for the most part; I would not expect anything different in a phone kit in this price range. One thing to note about the base unit speakerphone: The mic is hidden on the underside of the base, just to the right of the speakerphone button (refer to #6 on page 12 of the owners manual); this area must not be blocked or else the mic will be useless. Not exactly the best location for the mic.
I am currently using this phone with Vonage as my VoIP provider. I get notified when there are messages awaiting to be heard in the Vonage phonemail on the base unit and cordless handset screens. Programming the Vonage phonemail access number was not difficult (it was more difficult finding the number in the first place, as I had forgotten what it was -- "*123"), so now I can access my mailbox with a single button press when there are messages.
I cannot talk to the pairing of cell phones to the base/handsets, as that function is not one I plan to use. But it does look interesting for some people.
Although Panasonic specifies using two (2) AAA NiMH batteries as optional in the base, I highly recommend using them, as they will be used during a power outage, giving the phone up to 7 hours of use (depending on power saving mode set). I also am unsure if the settings would be preserved during a prolonged power outage without the backup batteries.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Ease of use
Rated 5 out of 5 stars
Great House Phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new Panasonic phone system for my house! It was easy to set up and has many features, a great one being that it connects to my cell phone. So, when the phone rings, even if I'm not by my cell, I can reach for the Panasonic handset and answer my call! Also, all my cell contacts easily downloaded to the home unit! It's got a larger screen to read for caller ID and the ring volume is loud enough for my hearing impaired daughter to hear. It also has a nice speaker phone feature that she can use, too. The unit came with the base unit (corded) and 2 additional cordless units. Both cordless units have the speaker phone button. You're also able to purchase more cordless units to add to your system, but for my family, the 3 total units are all that we need. I'm 100% satisfied with this phone!
I would recommend this to a friend
Rated 1 out of 5 stars
I don't recommend this product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the phone and right after best buys 14day warranty period the two hand pieces stopped working properly. It was a complete waste of money.
No, I would not recommend this to a friend
Pros mentioned:
Bluetooth, Call blocking, Caller id
Rated 5 out of 5 stars
Good sound, excellent display, lots of options
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to read black #'s and letters on large and bright white background, stays lit long enough to read! Call Block easy and effective. Labeled buttons for every function on base unit, and clear instructionns on the handsets too. Caller ID list and Phone Book directory with lots of memory. Able to sync to cell phone, so shortcuts available if we want to transfer calls. Great range on wireless handsets, good sound on speaker phone function too. Great phone!
I would recommend this to a friend
Pros mentioned:
Call blocking, Ease of use
Rated 5 out of 5 stars
Great Phone for Blocking Telemarketers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a phone for my business and found this nice one on sale for $79 at BestBuy. After setting it up, I found the phone very easy to use. It allows you to use the base station even without power and it has a call block feature so you can block nuisance telemarketers and survey people. The cordless handsets also get great range. I have not tried out the Bluetooth functionality as of yet.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Sound quality
Rated 5 out of 5 stars
Very good phone, excellent value, Many Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent corded-cordless combination, with two cordless handsets.
Sound quality: very good
Range: very good
Can pair with two mobile phones - a convenient feature. Equally important is its ability to pair with a Bluetooth head phone - great hands-free feature. The base as well as the cordless handsets have speaker phones - another very practical feature.
Many features and instructions can be complicated for a non-techie.
One can ignore some of those features. However, pairing cell phones and Bluetooth is easy for anyone with even a basic knowledge of technology.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Call blocking
Rated 5 out of 5 stars
Duplex Speakerphone Was My Key
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We talk to our kids frequently, and always use the speakerphone. Most consumer phones only allow one party to speak at a time, which results in frequent missed words and confusion. With duplex, the conversation is much more normal, which is why it is common in business telephones.
VTech promotes this feature for consumers, but Panasonic does not. When I found it almost by accident, I went with Panasonic because they are so often the top rated units.
So far so good. The duplex speakerphones on both the corded unit and wireless handsets work perfectly, and we love a lot of the other features also, especially call blocking and the intercom.
My only negative so far is the lack of a backlight on the display when the phone is not in use, but that's not much of an annoyance.
I definitely would buy again.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Sound quality
Rated 4 out of 5 stars
Full featured telephone system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the perfect phone system for people with a cellphone or two that they don't want to carry around the home. You can leave the cellphone on charge and answer your calls using the portable phones. You can also conference an incoming call with people you are talking to using your landline. The phones have good fidelity and they have a speakerphone feature for hands-free conversations.The system uses NiMH AAA batteries which are rechargeable and reasonably priced to replace when they wear out. I wish six batteries were included instead of the four included in the package. The base unit used two batteries as a backup power source. This is why I gave four instead of five stars.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product, fair price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my 88 yr old mother who is hard of hearing and technophobic. She manages handsets well and finds volume audible. The build quality is very good, the handsets heavy enough but not too heavy, and ergonometric; no cheap fake metal work. Readout on main console is clear, set up menu easy (I did set-up). Reception excellent even for the second hands-free handset, which we keep in a bedroom that is about17 yards from the master console. Like the fact that main console has conventional rather than hands free handset as it feels familiar to her, but she finds the hands free extra handsets reasonably easy to use. The answerphone 'feature is convenient and well-designed; great that there is an actual Erase button so that she doesn't need to figure out modes or commands. Note: Best Buy online was showing lower price but in-store sales person price-matched for me, then discovered Amazon had lower price, so the saleswoman graciously matched that. Even at full price this had better build quality and design than nearest competitor brand, and its features were more in keeping with what I wanted. Bought your excellent extended warranty. Always prefer buying item like this from your store, as can actually see the goods before buying and ask questions, and it is reassuring to be able to bring to a physical store if there is a problem. Your sales personnel always helpful.
I would recommend this to a friend
Pros mentioned:
Call blocking, Ease of use
Rated 5 out of 5 stars
Great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You can hear clearly on this phone. I like the ease of use. Love the features like call block. Also like if you forget to charge one of the hand heads you can still make a call with the base.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good Value with good options
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound quality with corded, on speaker phone and and with cordless sets. Good range and no static interference. The link to cell feature works well except when you try to use the speaker phone feature on the home set ... works fine with the handsets. Good value with plenty of features for the price. would recommend the product for home office use.
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
functional with several nice features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to install and set up. Nice range with clear reception. Feature rich and easy to read display. Blue tooth allows 2 cell phones to connect.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Phone System!!!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased these as replacements for lesser phones purchased from other retailer previously.
Pro's:
* Excellent Sound quality.
* Redial, past calls, messages, silent mode and intercom, work really well.
* Works at good distances...such as some 300' away from our home as I visited with neighbor across street.
* Purchased additional sets of phones which all work well together. This enabled us to put them in various areas on both floors of larger home.
* Charges quickly.
* Hold charge for a number of days and very well.
Possible Con's:
* Every now and again, the Internal message feature allows for playing of message one time, after which the phone seems to delete the message. Please note that this does not occur normally. We probably need to read-up on how to operate these phones to fuller ability. User fault is probably the issue.
Recommend this Purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Cons mentioned:
Ring tone
Rated 5 out of 5 stars
Better than my previous phones. Just right for our
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking for phones to use in the livingroom and kitchen . it fits those needs. Good clear sound. Moderate ring tone so not to jolt us into shock when it wrings. Easy to use .
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 4 out of 5 stars
Phone is better than I expected!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is better than I expected, large digital read out, easy messaging set up, redial that actually works, good sound, easy to install, works great.