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Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the KX-TGC352B DECT 6.0 Expandable Cordless Phone System's ease of use, sound quality, and generally good price. Many appreciate the range and battery life, along with the various features offered. However, some users noted that the volume could be improved, and the lack of an answering machine was a common complaint. Other minor drawbacks included the absence of a wall mount and some inconsistencies with caller ID functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 722 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sounding! Which is the biggest difference between this and other cheaper models of landline. Love the display and ease of use . Looks nice on desk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great phone for landline or VOIP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone system like the rechargeable aaa battery’s it has great phone you can talk while walking in house or outside in the yard never breaks up plus the answering machine can use the automated factory greeting or u can personalize it with your own voice messages I’d recommend phone much better than V tech I had ..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent and good signal to have in the home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good equipment and it sounds excellent! The battery lasts a long time and what I like is that the box comes with two phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great compact, backlit phone with caller ID.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just good basic phone. The backlit LCD is a nice touch. I also like that they're compact, a dark color and pretty much inconspicuous. No problem with sound and call waiting works. I was just needing a home phone option. These did the trick!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great landline purchase at Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system works great. I love the easy to operate fearures and storage itboffers. Igot the two piece set. I like using a plain old telephone sometimes, great deal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Product for the price, works well... Got 2 receivers which make it convenient...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Saleem, thank you for taking the time to provide feedback. We are glad to that the phone is working well. Panasonic

  • Rated 2 out of 5 stars

    Cordless phones are not working great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to return the phones because they are not working right. About a week ago they started cutting on and off when you You end up repeating yourself a number of times. Due to the virus, I have not been able to return the product. What can I do.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Eric C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the good quality of this product and the reasonable price. I can hear really well with the phone and the speaker phone! Worth the money!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Effortless Communication: Panasonic KX-TGC352B Cor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently invested in the Panasonic KX-TGC352B DECT 6.0 Expandable Cordless Phone System in Black, and it has proven to be a fantastic addition to my home communication setup. Setting up the system was a walk in the park, thanks to the clear and concise instructions provided. Within minutes, I had the phone up and running, ready to make and receive calls effortlessly. One of the standout features of this cordless phone system is its impressive volume control. The call quality is consistently clear, and the adjustable volume ensures that conversations are audible without being overwhelming. This feature has been particularly beneficial in various environments, providing a tailored audio experience. Connectivity has been another strong point. Whether I'm in the living room or bedroom, the DECT 6.0 technology ensures a stable connection with no dropped calls or interference. It's a reliable choice for seamless communication throughout the home. In conclusion, the Panasonic KX-TGC352B strikes the perfect balance between simplicity and reliability. With easy installation, excellent volume control, and dependable connectivity, it's an ideal cordless phone system for those seeking hassle-free communication.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Battery life, Range, Sound quality

    Rated 5 out of 5 stars

    Great for landline users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes cordless to a whole new level for me. For starters, each handset only uses two AAA rechargeable batteries which are easily found and affordable. The phones can call each other and be used as an intercom. The display is large, easily read, and always displays the date and time when not in use. The battery strength is always displayed as well as a message that the unit is fully charged when that is the case. The sound quality is great and I have not experienced any problems with the range of operation. I feel that this phone is very affordable for all of the features that it provides.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Great clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy to set up and very clear. Great phones for the price. Would definitely recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the new home phones. They are more clear and easier to use. Plus the quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Decent cordless phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones to pair with our Google Voice account connected to an Obiha 200. They have good sound quality and decent speakerphone with great battery life. Being that I am using it with Google Voice having a programmable phone book/ caller ID so we can easily see who is calling. You can even group entries to setup specific reconfigured ringtones for each. All around this is a pretty nice set of phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Battery life, Range

    Rated 4 out of 5 stars

    Good phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have VOIP service and wanted a phone system without an answering machine. This fir the bill and so far I am happy with the purchase. Good range, battery life, and clarity at both ends. The expandable system means only the main unit needs to be near a phone jack while the other one can be utilized with much more flexibility.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Boomer still need a landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone we bought was both economical and efficient. It was easier than I had thought it would be to set up, and we appreciated the 2 receivers for portability. Some of its features are superior to our old landline, which had only 1 receiver and may have cost more. Overall, a good buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones for the money . Lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! - S Panasonic

  • Rated 5 out of 5 stars

    Best Buy doing good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I liked and I like price too much better

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones seem to be working fine. Only gripe we have so far is, after 30 minutes talking the phone hangs up. I don't care for this feature. However, this is a minor problem. We recommend purchasing these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Please note that if the phone system hangs up the call after 30 minutes, that would be a service offered by your telephone company and it is not a built-in feature of the phone system. - S Panasonic

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Nice cordless phone set.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set for my father-in-law when we noticed he was having difficulty hearing calls on his existing cordless set. He says it works great and now he has zero issues hearing while on the phone. The set was as simple as could be to setup and you certainly cannot beat the price as it was very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Panasonic KX-TGC352B DECT 6.0 Cordless Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement phones for our VTech cordless phones. Bought these knowing the Panasonic reputation and needing home phones for speakerphone capability. Only drawback on phones is not having any way to wall mount in my kitchen where the phone wire is located so will have to somehow try to find a creative way to mount...otherwise I would have given 5 stars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Joe! We're glad to hear the phones are a great fit and that you’re enjoying the speakerphone capability, as well as the reliability of the Panasonic brand. We appreciate your input regarding the wall mounting feature, we will consider it for future improvements. - S Panasonic

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