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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 957 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGE645M's ease of use, sound quality, and call blocking features. Many appreciate the range and the multiple handsets included, finding the system convenient for larger homes. However, some users report needing to recharge the handsets frequently, and a few mention that the instructions could be improved. The volume level has also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 957 reviews
  • Rated 5 out of 5 stars

    Panasonic expandable cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaces an older Panasonic expandable set. I use a Panasonic headset and this is one of the FEW phones that still has a jack on the side. Over the years they have changed the location of some of the feature buttons and widen the phone a little. The larger width makes the numbers bigger and easier to use. It has 5 handsets which is also a plus and all the features you would ever use on a landline phone. Best Buy also sells the Panasonic headset. I love this set so much that I’m tempted to buy another one as a spare just Incase they quit making it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Love our new phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with clear reception, love the fact that it was expandable. Added additional handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. - S Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed portable phones with greater range than the ones we were using

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Still figuring them out but love them a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the technical side they work very well we give them six stars still got a lot to figure out about them but they work out really well still very new

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Five room phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I loves this product. Would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is our pleasure to read your valuable feedback. Thank you for this! -C Panasonic

  • Rated 5 out of 5 stars

    Great easy to use and setup home phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System is a GREAT replacement for our older phones. easy to use and setup!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and all its functions are very important and easy to understand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Over All, Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble getting the Base Phone to fit under Kitchen Cabinet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking, Range, Sound quality

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome. The best part is they stop robo calls. You can set a code that has to be put in if caller is not in address book. Range and quality are excellent. Love these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. The phones were easy to install. The sound is great when talking to people. The ring tends to "vibrate" when ringing but that may be due to me having the ring tone on high due to my hearing problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    They do everything you need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is my 3rd set of Panasonic cordless phones. They work great and are simple to use. My only small complaint is that the batteries don't seem to last as long as my last set. Of course if you keep them on the charger you will never be bothered by that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Panasonic phones are the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic is the BEST cordless phone system - they look great and last a LONG time! It is the only phone I will buy. Very dependable and easy to use. I only bought a new set because the batteries were running low and I wanted a new set rather than buy battery replacements.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If your looking for quality phones this is it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are amazing, easy set up, we live in a 2 story house and the connections to every phone is flawless, batteries lasted when we lost power with the home station on my battery back up to keep connected to phone line. The price was good for these amazing phones, I recommend them to my friends and family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and recommend it to others! -C Panasonic

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for Handicap Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing home phone carriers, forced the upgrade of home phones. From 1951 to 2019 is a huge change. Basic setup was easy for a non technical person. Love the answering machine feature where all handsets play message while base recorders, making it easier to monitor without chasing the message at the one phone on the other side of the home. Being free from the phone cord is liberating and helpful to handicapped people within household. Caller ID came free with new carrier and some numbers require a 1 in front of the area code. Digital readouts of numbers calling have been wonderful. Having a long house, 2 stories, this product is so very necessary for handicap residents. Hope holsters are made for home handsets so handicap people cane have hands free for wheelchair, walkers, canes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Telephone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install / sound is very good / too early to give it 5 stars, but very satisfied. It helps having several phones ... very good product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very nice phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this Panasonic phone system to have great sound and ease of use. I like the button-function and size of the receiver. It is very solid. I like having 5 phones throughout my house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it has 5 phones. The phones are easy to use and work great. A great feature is it tells you (voice) if you left it off the charger and the battery is getting low. The voice also helps you locate the phone. Only con I have found is the button names rub off with use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is one of the few households that still prefer hand-held cordless phones. We have cell phones but prefer to talk on handsets when we're home. Needless to say, we are probably in the minority. There's not a whole lot of selections these days, especially since we wanted five handsets. We decided to give this produect a try and were more than pleasantly surprised with the quality and all the features that were available with this phone. We couldn't be happier!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We can definitely say that you are not alone. There are still so many people that use the landline telephones for exactly what you described. We are happy that you found just the right telephone that meets your needs. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good replacement for our old Uniden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what we were looking for in the way of 5 handsets. A great feature that our old set did not have is the ability to block up to 1000 numbers! This is something we all need in this day & age. The sound quality sometimes isn't the best, but you can adjust the volume for call clarity while on a call. I wish the base had more redial ability like the handsets. It only holds 1. The handsets are infinite. With speaker phone & intercom options, this phone is the best replacement for what we were used to. It does have an answering machine that we don't use as we subscribe to voicemail with the phone company.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.
      We appreciate it and look forward to hearing from you again! Panasonic

  • Pros mentioned:
    Ease of use, Features, Range

    Rated 5 out of 5 stars

    WH Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup for first time use. Great range. Lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

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