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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Dockstream App Monitoring Pet Water Fountain and its replacement water pump bundle. They appreciate the convenience of the replacement pump, which extends the life of the fountain and ensures a constant supply of fresh, filtered water for their pets. Many customers also mentioned how quiet the fountain operates, making it suitable for indoor use. The ability to track their pets' drinking habits through a smartphone app is another highly valued feature, providing pet owners with peace of mind and helping them monitor their pets' hydration levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Detachable parts, Quiet, Water pump

    Rated 5 out of 5 stars

    Quiet water fountain and easy to clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product and the fountain operates very quietly, which is a huge plus since I have it set up in the living room. One of the best features of this bundle is the replacement water pump. It extends the life of the fountain and ensures that I won’t have to worry about the fountain breaking down anytime soon. Cleaning is a breeze with the detachable parts, making maintenance quick and easy. Yes, the initial cost is a bit higher than a regular water bowl, but the benefits of filtered, circulating water and the convenience of a replacement pump more than justify the price. They also have an app to track the amount of water my cats drink everyday. Overall, this product is a fantastic investment for any cat owner looking to provide fresh, clean water for their furry friends. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Water pump
    Cons mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Smartphone App Tracking Is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking the drinking habits via a smartphone app was the most important factor that attracted me to buy this machine, and yes, I'm right, this is the cat water fountain I have been looking for. As the weather warms up, the amount of water in the water bowl has noticeably decreased compared to the winter, but I don't know if this decrease is because my cats are drinking more or because the water is evaporating. With this water dispenser, I can see and calculate how much water my cat drinks every day. The machine is sensitive and quiet unless the water level is close to the minimum watermark. You can control how often the water pump works via the app. The app also reminds you not only to add water but also to change the filter and clean the machine at least every 14 days. Keep in mind that you need to clean the entire machine at least every 14 days, including carefully cleaning the inside of the water pump. I tried twice cleaning the machine every 7 days, once with pure water and once with mouthwash, but found this to be unfeasible; the stains had spread (you can see it in the picture). It is highly recommended to clean the machine more frequently, probably every 2-3 days, to ensure the water is clean so your pet will be happy and healthy. I uploaded two pictures showing the steps I found they weren't clearly described in the user manual or installation videos, just in case anyone else gets confused like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Cat interest, Easy installation, Water pump

    Rated 5 out of 5 stars

    Awesome for monitoring water intake!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is really easy. My cat/ immediately got interested in this device and kept twist her body to drink water which is really funny haha. I used the app to set an intermittent mode for the water flow so it constantly gets the cats’ interest. Really happy to see their water intake meet the goal everyday!! Mama is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Finally a water fountain he likes!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't leave comments but this is so excellent! I've tried 5 different water fountain brands but my cat hates all of them. This is THE ONLY ONE my cat LOVES!! And it has the app to track the water intake everyday. It's so convenient when you're out and you can make sure your cat is drinking okay. The WiFi connection is always stable and it's easy to set up too. It's also very quiet unlike some of the brands I bought. All in all, I definitely love it and highly recommend to those who are looking for a water fountain for their pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Petlibro Dockstream app monitoring waterfountain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Petlibro Dockstream water fountain is a game-changer for my cat! She drinks more water than ever, and the flowing design keeps it fresh and clean. It’s whisper-quiet, easy to clean, and stylish too. My cat absolutely loves it—hydration has never been this effortless or fun! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Water pump

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey this is so amazing buy it I know you gonna see reviews says something bad about this product but ignore it but that’s so cool the only think is you need to buy water filters a lot but it’s not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kitty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My old kitty loves flowing water and I love it tells me how often she drinks it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fountain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fountain is a must have. Its easy to clean/refill, and our cats love it! I also love that they sell replacement parts/have them readily available. We have 5 cats, and one of them will climb in every sink in the house looking for running water before drinking from a regular water dish (even if its cleaned/refreshed daily) - this has solved that problem and keeps her happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent water fountain. Our cat loves it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat loves it ❤️ It encourages her to drink more water.

    I would recommend this to a friend
  • Pros mentioned:
    Water pump

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PETLIBRO Dockstream Water Fountain is a fantastic product overall! The fountain is well-designed, quiet, and keeps the water fresh for my pets, ensuring they stay hydrated throughout the day. The app integration is intuitive and convenient, making monitoring water levels and activity a breeze. One suggestion for improvement: it would be amazing if the app could include a feature to disperse water automatically when the food feeder camera detects a cat nearby. This would create a more interactive experience for pets and encourage them to drink more water.

    I would recommend this to a friend
    • Brand response from Petlibro Product Expert
      Posted .

      Thank you for your feedback! We appreciate your suggestion regarding the water fountain integration and will pass it along to our product development team. We’re always working to improve and add more user-friendly features. If you have any other questions or suggestions, feel free to contact our customer service at [email protected]. PetlibroQA

  • Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can detect how much water my cat drinks and then alerts me when he takes a drink. It’s an excellent way to enaure my cat is hydrated enough so there aren’t any kidney or urinary blockage issues. Because the parts are minimal, cleaning it is easier than other brand and models i’ve tried. This and the Petlibro autofeeder are a perfect combo!

    I would recommend this to a friend
  • Pros mentioned:
    Water pump
    Best Buy Employee

    Rated 5 out of 5 stars

    I love this thing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pets drink so much water, and it’s important to know when they need more or home much they’re drinking to me in general. So this fountain helps remind me! Or even if it’s low, it’ll tell you anything that’s wrong with it. Dishwasher safe, plus you can take it off the base without bringing the entire base/cord which is so nice! I loveeee it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pet Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pet water fountain. I read several reviews on this product and many people complained about having to change the filter. I have had this water fountain for a little over two weeks now and I love it. My cats love it also. They are both drinking more water which help with my cat that has recently been diagnosed with kidney disease. It is very easy to put together, clean, know when to add water, know when it's time to change the filters, and it is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This white cat automatic water dispenser looks very nice, almost like a small decorative item. It is incredibly quiet and features automatic water filtration, which is very convenient. The best part is thatyou can monitor how much water your cat has consumed today through your phone. Sincegetting this automatic water dispenser, my cat's water intake has significantly increased compared to before.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    best cat water fountain yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really well designed. very few wires and extremely very easy to cleanup. the app is great and lets you know when the water is low. very nice, modern design. worth the price and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and the cats love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have 7 cats and they love it. We have to clean and refill it every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Water pump

    Rated 5 out of 5 stars

    Cat loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat loves this. He still tries to steal our water but hey he has a bigger water now!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely a nice fountain

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and simple, my cats drink a lot more water now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the favorite fountain for my 4 cats! Notifications from the app are great. Planning on buying a couple more

    I would recommend this to a friend
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