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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Philips 2200 Series Fully Automatic Espresso Machine with LatteGo for its ease of use, with many customers praising its user-friendly design and simple setup process. The coffee quality is also highly regarded, with customers raving about the delicious and authentic Italian-style coffee it produces. While some customers have mentioned that the water reservoir could be larger, the overall sentiment towards this product is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 67 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use. Coffee tastes excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Easy to use and clean. Amazing coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tasting latte.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. I have visitors at my home just to get a latte.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent machine for great coffee or espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just what we were looking for, you dont have to be a professional to have great espresso or coffee every morning. easy as add water, whole bean, and push some buttons and your good to go. have not used the frother yet but if its like the rest of this machine you wont have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wizard!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice. And so easy. Loved this so much. Makes anything you can imagine

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Cappuchino/Espresso in seconds…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t have a good day without my coffee. This is one great great coffee machine for the price!!! With multiple drink choices to select, you will not need to stop at a branded store for specialty coffee anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Easy LatteGo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LatteGo milk froth is much easier to clean and use than the DeLonghi I had. I wish it had a hot milk and latte options which are available on the more expensive models.

    I would recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi,Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.

      1-800-933-7876
      Monday -Friday 8:00 AM -8:00 PM EST
      Excluding Major Holidays

      We look forward to hearing from you.

      Kind regards,
      The Philips Home Living Team philipsglobal

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetics and ease of use and setup. Makes a great cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs as well as stated on the product description. It takes a little bit of trying and reading the manual to be able to set it up to your preferences but once it’s all set it does very nice capuccino and American coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love this coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says, consistently good coffee. I would recommend this to anyone that wants a quick cappuccino or espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and works flawlessly. I couldn’t be happier with this machine so far. Just know that you need to allow the machine several cycles to properly adjust itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best waking up and just pressing the bottons . I love how easy is it to clean the milk container.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good one, easy to install and to use. But very basic.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffe maker i like it a lot i make espressos and capucinno

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    My new coffee machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just if they make the milk carrier more sturdy and tight to avoid leaking The coffee is very good though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about how easy this would be to use, but it's great. Very easy and I can make my coffee just the way I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee I have made at home. Easy to use and clean. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2200 lattego version makes a phenomenal cappuccino that really does rival coffee shops. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. So far it is working without fault. Make’s really good coffee and cappuccino.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Moldy interior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we got this machine for Christmas and at first we really liked it. But after about two months or so the coffee started tasting off and I felt like it was leaking alot of water. When I opened the side of the machine it was covered in coffee grounds and liquid and had been growing mold all over the inside of the machine. It was so disturbing I almost threw up, especially since we had been drinking from this machine. It obviously had an internal leak, my best guess is it was a refurbished machine to begin with. Of course it was too late to return to Best Buy but now I don't want the machine it would make me sick to think of drinking a coffee from this machine.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Lisa,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.

      1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
      Excluding Major Holidays

      We look forward to hearing from you.

      Kind regards,
      Philips Home Living philipsglobal

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