Customer Ratings & Reviews

My grandmother lives for her daily coffee. She gets up early and has it with toast, then later in the morning she has another cup, and she continues getting it late into the evening. It’s a comfort to her that she has it when she wants it everyday. Last Christmas, I gave her what I thought was a high-quality coffee maker, but here we are not even a year later and it started leaking from the bottom and she only gets a partial cup of coffee. That’s when I thought upgrading to this advanced coffee making system might be a smart move. The Philips Espresso Machine does a lot more than make espresso. It can make six different kinds of coffee beverages including plain old coffee. There is minimal assembly required to get started. I think it only took me about 10 minutes to have it ready to make its first cup. One of the most appealing features about this coffee maker it that it also grinds its own beans. You have the option to add coffee grounds if you like, but to me there’s nothing like freshly ground coffee beans. There are a lot of options with this coffee maker. For example, you have the option of setting how hard or soft your water is so the machine will compensate for that. That said, it’s not difficult to set-up -- it just takes some patience. Once it was set-up, I showed my grandmother how to use it. It threw her a little bit when she found out she didn’t have to put water or coffee in every single time she used it, but she loves the quality of the coffee that is dispensed. The machine is quite loud when it operates, but clean-up is very easy. I love the milk frother and while we don’t use it often, it’s great to have that feature available because it keeps my fiance from spending $5 per cup on Starbucks lattes. I do have a couple of complaints about this coffee maker. First, the adjustable spot doesn’t allow for a tall travel mug to be used. I use one nearly every day and now I have to make the coffee in one cup and transfer it to the travel mug. It’s an extra step that I eliminated several years ago when I switched to a single-serve coffee machine that accommodate for that. Second, the amount of coffee that is dispensed is regulated strangely. I realize that the ‘cups’ we used these days are not the ‘standard’ size for a coffee cup. Many regular coffee mugs are around 8 ounces. I typically use a mug that holds 12-16 ounces. We’ve found that even when we set the quantity button on the machine to maximum, it doesn’t fill a standard cup. I would love to see Philips change how coffee is dispensed to be measured by ounces. That seems like it would be a lot more logical and easier for consumers to judge where to set the machine. I love the options that this machine provides and the quality of the product it makes, but I was disappointed that it wasn’t the ‘perfect’ solution for my grandmother to use (because it doesn’t dispense right the first time). It’s not a deal-breaker but it comes pretty close.

I am so happy I drink my coffee everyday fresh and delicious

This thing is amazing. I read a bunch of reviews before buying it and it lived up to expectations. Very happy wife. Significantly less visits to Starbucks. I’m sure there’s better full automatics out there but not at this price point.

Love my new coffee maker. I’m not a coffee lover but since I tasted the latte machiatto in this machine I fell in love with it.

That is really a great purchase! I have been satisfied with this product since I bought it.

Use three times a day every other day to make lattes. I'm not a connoisseur but think taste great. Entire family loves.

Excellent product so happy for the purchase !!!!!!!

The Philips 3200 LatteGo Superautomatic Espresso Machine is a great coffee machine able to brew 5 specialty coffee types Espresso, Coffee, Americano, Late Macchiato and Cappuccino as well as hot water. Each drink has it’s own button selectable on the front panel. A proprietary water filter is supplied, Philips calls it the Aquaclean system; it does water conditioning and filtration. The system monitors itself and lasts about 5000 cups. The 64 oz water tank is large enough for several coffee drinks as is the 10 oz coffee hopper. The front panel also sports Adjustable dose(coffee volume), aroma (water volume) and milk volume. The milk system is a fantastic innovation, cleaning is easy with the 3 piece system it has no tubes so cleaning is simple. The whole thing attaches easily and works great. At first the coffee was a little weak even with max settings and fine grind but the system seems to adjust itself after about 5 brews. The coffee is excellent now. This system does Preinfusion that wets the coffee to give better extraction. Cons The maximum coffee volume is not as large as my other super automatic in coffee mode with a single grind/brew cycle, in order to get 8 ounces you press the button twice the machine grinds then brews 4 oz then repeats the cycle a second time. The Espresso and Americano also have this feature. The milk drinks are a good volume. Pros The LatteGo milk system makes the milk based coffee drinks a joy. The removable brew group making it easy to access for cleaning unlike many other machines. The water tank loads from the front and slides out, no top to remove or break and easy to fill Phillips designed this machine for ease of use and they succeeded. All this is packed into a compact great looking machine. For the price this is a great super-automatic. It is a great machine to add to your office or kitchen! If you love coffee and want to ditch the trips to Starbucks I highly recommend this machine.

If you don’t like a coffee you will starting to do it.)

It lasted less than a year, I would not recommended it!

THE BREAKDOWN: Let me start by saying that I have been looking forward to getting an espresso maker for a long time. Well let me tell you the wait was so worth it. This espresso maker was surprisingly lightweight and stylish. The packaging was very well done and like opening high end merchandise. I have seen many espresso makers and most if not all of them where made of metal and felt solid. This one was surprisingly small and lightweight. Being made of plastic really cuts the weight down and hopefully it lasts just as long as the heavy metal ones. One thing that was really handy was the plastic handles on the plastic wrap to help lift it out of the box. A very simplistic but effective design. The instructions for setup were not very clear. I have to admit that I’m spoiled by a link to a setup video or like a very nice color quick start guide. This one just had the black and white print instructions. They got the job done but I felt it could have been better. I was able to find a setup video online by Philips which was really great. This machine makes 5 different types of coffee at a touch of a button and also has a hot water setting. It makes espresso, coffee, Americano, cappuccino, latte macchiato and of course the hot water. For over a week I have been using this machine and I have to say that really like it. I was expecting a lot from this as it is $800 and it delivered. I really like that you can make custom setting for how you like your drinks. It auto powers off and it starts up in just around 15 seconds or so. One, tiny annoying feature is that it pours out water every time you power it on. It does catch it in the drip tray but for me it is a little annoying. I like that you don’t have to empty out the grounds after every cup. It collects them in a nice pull out tray and the bin comes out for easy disposal and a quick rinse. The frother attachment worked well and was easy to clean. For us when we had remaining milk we just removed the frother and put the lid on and placed it in the fridge for use later. The built in grinder is amazing and you can choose how course you want to grind your beans. You can also add ground coffee if you wish. I used the ground feature and thought it worked very well. Overall, I found this espresso machine to be awesome and well worth the money. I think that I could easy pay for this by making my own “fancy” coffee and not going the local “fancy” coffee places. My wife really loves the frothy “fancy” coffees as for me I”m an Americano kinda guy! PRO’s: -Very sleek and stylish -Setup was quick and easy -Makes 5 different coffee’s at a touch of a button -It includes water filtration with replaceable filter -Automatic bean grinder -Milk frother -Programmable cup volumes -adjustable coffee spout -Easy to clean CON’s: -Plastic feeling -Dispenses water every time you power it on -The small cup size was surprisingly small SUMMARY: Overall, I feel that this product was very well thought out and super easy to clean. I would definitely recommend this to a friend if they are in the market for a great espresso maker.

The Philips 3200 Series LatteGo coffee maker is a pricey add to any kitchen. There’s a lot to like about how it makes espresso and coffee, but the milk frother falls short. Overall I give this 3.5 stars (rounded to 4 here). PROS • Coffee and espresso are excellent. You can customize strength, grind, temperature, and amount to your taste. I prefer strong coffees and those pod systems never suited me (though French press is still better but takes more time). • Narrow profile compared to other machines in this category. Fits better in the limited space we have. • Holds an entire 12 ounce bag of coffee beans in its hopper. • There’s a separate compartment for using pre-ground coffee to make a cup that might be different from the beans in the hopper. For example, you can store your regular beans in the hopper, but use the pre-ground compartment for making a cup of decaf. • The instructions warn you to not use flavored coffee beans or grounds. I hate flavored coffee, so to me this is a big plus. • Clean up is simple. Most of the parts are dishwasher safe. CONS • Milk frother is below average. Never froths milk as much as I like, always thinner than desired. Milk foams much thicker in the auto frother of a different machine that I own. • Milk cannot be frothed by itself without making a coffee drink. Sometimes I want frothed milk for non-coffee drinks made outside the machine – can’t be done on this model. Perhaps the version with the manual frother allows that. • Frother always leaves behind a small amount of milk in the milk container. See photo. • There should be a mark on the water tank to indicate minimum water required. Otherwise, it’s easy to assume there’s enough water remaining. The warning light to refill water comes on well before the tank is close to empty. I stuck some tape to show the minimum level needed. See photo. • The metal drip tray scratches easily. See photo. OTHER • Philips’ YouTube videos are very useful in setting up the machine rather than the diagrams in the booklet. However, the booklet contains details not covered by the videos. • The booklet also doesn’t mention that as part of maintenance you should use a coffee oil remover tablet monthly. It is mentioned by their video and in the soft copy of the manual. Regardless, no tablet was included but can be purchased on their website. Bottom line is that as long as you’re not too picky about the frothiness of your milk foam, this is an excellent coffee and espresso maker.

The Philips 3200 Series Fully Automatic Espresso Machine with LatteGo is a top-notch coffee companion that brings the luxury of a coffee shop into the comfort of your home. This machine seamlessly blends convenience with quality to deliver a premium coffee experience. The LatteGo system, a standout feature, ensures hassle-free frothing of milk for lattes and cappuccinos. It's easy to clean and minimizes the effort required for maintaining the machine. The fully automatic functionality allows users to customize their coffee preferences, from the strength of the brew to the fineness of the grind. The 3200 Series is equipped with a robust ceramic grinder, preserving the coffee's aroma by preventing overheating during the grinding process. The intuitive touch display simplifies navigation, making it user-friendly even for those new to automatic espresso machines. The sleek and modern design of the Philips 3200 Series adds a touch of sophistication to any kitchen. Whether you're a coffee aficionado or someone who appreciates a quality cup, this espresso machine is a fantastic investment for elevating your daily coffee ritual.

I've been an owner of super automatic coffee makers for over 20 years now, so not a novice to this type of machine. My last two were a Saeco and a DeLonghi Magnifica. They gave me good service, the Saeco had a cycle counter and logged over 10,000 cups, and it still worked when I replaced it and handed it down. I'll be handing down the DeLonghi as well, that didn't have a counter, but for over 6 years at a minimum of 4 cups a day, more if I had visitors or guests, that also served me well. The Phillips has proven to be a welcome addition to the family. I've now upgraded to "one touch" latte capability. Well, actually, it's two touches, one to turn the machine on, then the "go" button to brew the drink. That presupposes that you have pre-programmed the machine to your particular preference. For each beverage choice there are 3 separate possibilities, and each possibility has 3 choices. For instance, for a latte, you first choose brew strength - light, medium or heavy. 2nd choice is for the size of the the beverage - small, medium, or large. 3rd choice is amount of milk foam, once again, light, medium, heavy. Once you choose your preference, the machine recalls your preferred settings, and brews the same drink. For regular coffee, you add your own milk to taste, so you only choose brew strength and cup size. The large cup size will fill an average 8 oz. size cup; however, there is an option to set max drink size if you want to fill a larger sized mug. So far, I've tried the standard coffee, espresso, cappucino, and macchiato options. All brews have been superb. I will admit to doing the wrong thing with these machines - my standard variety is Sumatra coffee, I like it because it's heavy, syrupy, and sweet without sugar. And, heavy enough that I can use it for my everyday coffee as well as pull an espresso out of it. Dunkin Donuts blend it's not. However, these are oily beans, and it's generally recommended not to use that type of bean in coffee machines with built in grinders. But, i've yet to kill a machine with Sumatra beans despite that disclaimer. When brewing an espresso, I always chose the smallest setting to deliver a "short" but in my opinion even at the small setting for this machine it delivers probably double the amount of liquid for what would be considered an espresso "ristretto". The way around this is that the machine will always cut off liquid delivery if you press the "go" button a second time. However, this is not "remembered" as a programming choice, so it's up to you to hit the button early if you want a short. Also, the machine is shipped with the grinder at the coarsest setting, so if your main brews are espresso drinks, i would suggest knocking it down a couple of notches. You can only adjust the grind while the grinder is actually functioning, so it will take a couple of brews to enjoy the full effect. Press the grinder knob down, turn it counter-clockwise for a finer grind. Speaking of the grinder, it's ceramic. And it's the quietest grinder I've yet experienced. I know that because the grinder is a signal for my dogs. They know that I'm not to be spoken to till I've had my first sip of coffee in the morning, so they wait in the bedroom till they hear the grinder going; then they know it's safe to come out for their morning treat. My wife said to me "how come the dogs didn't go out to the kitchen?" It's because they didn't pick up on the sound of the grinder! While the grinder is quiet, the foamer is not - but then again, none of them are. That is, unless you have one of those handheld battery powered whippers - but that's not one touch, no? However, the milk container is an ingenious design. If you notice, there's no tube going down to the bottom of the container to suck up the milk. I'm not going to explain how it works, whether by vacuum, capillary action, or some alien acquired principle, but it does work, and what that does is make the cleanup a lot easier. All you need do is rinse out the container, you don't have to worry about milk caking up in a hose or some crevice. Or, if there's milk left in it, the container has a cap, you can pull it off the machine & store it in the fridge for next time. Nice design. Lattes & macchiatos came out rich, full, with a long lasting foam that didn't collapse in minutes. One minor annoyance is the spacing between the coffee spout and the milk spout. Unless you have a cup with a wide enough mouth you need to inch the cup up a bit between the coffee & foam cycles otherwise one of them will spill over. You can even see them do this in some of the online demo videos on Youtube. Another minor annoyance is that the used coffee pucks need to be emptied after every dozen brews - my last two machines held 16. But, on the good side, you don't need to open a panel to do this, the tray slides out easily to deal with the trash. The addition of the Aqua filter is a nice feature. It's a recommended 3 month replacement cycle, and has a blue indicator light on the front panel. This should reduce the need for monthly descaling, as well as improve the taste of the brew. I've saved my biggest annoyance for last, and that's the instruction manual. I know it's the way they're going with most things now, but I hate those pictograms! I've included a photo below, mind you, this is a 6" high manual, and if you can make sense out of those tiny things, you're a better person than me! I mean, where's the included magnifying glass?! Jeez, would it really hurt to make a 8x11 manual with real words? This is a complicated machine! Spent a lot of wasted time trying to decipher what they're trying to depict in the 1/2" cartoons. I enjoy these about as much as all the icons on your car's instrument panel. I'll save you the trouble I went through because I went to the manual first. Just go to youtube - there are manufacturer assembly/installation videos that visually explain the setup much better than the included pamphlet. There are also videos going through making the various drinks, etc. That being said, I'm very happy with the performance of this unit so far. Hopefully it will give me the long service that my previous machines have. 10,000 cups? That's like $50,000 Starbucks dollars! I will also note that even as far back as 20 years ago, my first super automatic cost me $800, and I believe I paid that for my last 2 as well. How many things haven't gone up in price over the last 20 years, and yet have more features built in?

Purchased for automatic latte machine but very disappointed. Defective one delivered and return issued: (1) a big gap b/w rear panel and main body where inside can be seen through, and (2) chips or poor finishing on the coffee grinder lid. General impression of construction/assembly/packaging is poor.

Just picked this item up today and inspected the interior and pieces to figure out how to put it together. Saw something sticky and thought it was just glue that I can easily peel off but it was not. Super oily and everywhere inside the device. Did not try using the product yet so this review is just based off of how it came in the box.

I’m sure anyone looking at purchasing this machine knows a thing or two about brewing coffee, but if not here goes. This is a great machine, and has an insane amount of options to brew that perfect cup of Joe. With that being said, I found that it was a tad complicated to get going, and the included manual didn’t do a great job of helping get started. Now, to be fair this is the first espresso machine I have ever used, I normally use regular coffee brewers, French presses, or Keurigs. My family was very excited to get his setup and begin brewing some coffee. I can say that this would definitely keep most people from needing to head to their local coffee spot. It will take care of pretty much any kinda of coffee variant you could want. Plus, it has so many fine tuning options to make it just the way you want. The control panel is pretty easy to use, and the actual assembly is pretty simple as well. I think once you get over that first intimidating initial learning curve, it’s smooth sailing to be able to use this on a daily basis. My wife and I have loved using it, and would definitely recommend it.

When I thought it couldn’t get any better than the Nespresso machine, this LatteGo takes my espresso game to the next level. Pros: • Fast start to finish • Easy fill water tank • Easy clean milk container • Relatively small counter space footprint Cons: • Buttons could be better • Manual is a bit confusing and lacking in detail I love espresso and I always thought the Nespresso was the only way to go for a fast shot but this LatteGo changed the game! It takes about a minute to warm up and between 2-3 minutes for your drink of choice. Nothing beats fresh ground beans and this machine does it all. My friends have a full espresso machine where you can grind the beans, tamp the grounds and use hot steam to foam the milk. All fine and dandy but very “hands on” and time consuming. LatteGo is a one-button push, rinse your milk container and go! It’s as fast as a k-cup and Nespresso from a cold start. Before LatteGo, I would make a ristretto espresso from my Nespresso and froth my milk from a stand-alone milk heater and frother. Which is fine but the clean up of the milk frother can be a burden. LatteGo has made it so simple to make beverages that it’s now my go-to for my caffeine fix. Initial setup was easy and making a Macchiato was a breeze. Turn on machine, fill milk container, hit button and a magical 3 distinct layers of a macchiato can be had in just 3 minutes. The cleaning of the milk container is where this machine differentiates itself from other one-touch machines. No weird hoses or small openings to clean. Just 2 parts to run under a stream of water for a few seconds and done! I do recommend this espresso machine for the on-the-run families who demands speed, taste and simplicity.

I bought the Philips 3200 Fully Automatic Espresso Machine almost 2 years ago and have been using it every day! This is an excellent automatic coffee machine for the price point. This is the best one on the market since it makes the frothy milk automatically for you for lattes/cappuccinos. The milk container is detachable and doesn't have a tube to clean, so it is very easy to clean. It grinds the coffee beans fresh and you can make different sizes and strengths of coffee/espresso. You do have to clean the inside part every few months, but after the first time doing it, it is easy. This will keep the machine working great, last longer, and keep the warranty in check. I would highly recommend the Phillips Automatic Espresso Machine for its ease of use, ease of cleaning, and delicious espressos, lattes, cappuccinos, and even regular coffee! It is worth the investment since you are making coffee at home. I use it several times per day.

This coffee machine is super easy to use which I love! It does different versions of espresso & auto froths the milk for whichever version you choose. It also does regular coffee which I like for some versatility! It lets you know when to do maintenance like dump the water at the bottom, put more water in, the ground bin is full, etc. I feel that if it was $500 that it would be a good value for the money, but anything above that seems excessive but oh well! We do love our machine and it does a great job of making coffee/espresso's! It warms up fast & cleans itself after every use. I would recommend :)