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Customer reviews

Rating 4.1 out of 5 stars with 44 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.1 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers praise the Philips Epilator Series 8000 for its versatility, as it can be used wet or dry. They also appreciate its effectiveness in removing hair and the convenience of its cordless design. However, some customers find the epilation process painful and mention experiencing a rash or irritation afterward. Additionally, the epilator is described as being quite loud during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Cordless epilator

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not new to epilators. I have been using one for probably 20 years. The epilators I have used in the past all had cords, this is the first one I have had that is cordless and rechargeable. I would say that this one feels a bit less powerful than my others. Perhaps not because it’s cordless, I’m not really sure. It is nice to not have to worry about a cord, but now I have to worry about recharging it. You cannot use this epilator while it is charging, that is stated in the instructions. I mostly use an epilator on my forearms, which used to be fairly hairy as I’m a dark haired woman. Now, perhaps 20 years later, I have to really look closely to see if it’s time to epilate again. So it does pay off. I am not new to epilators. I have been using one for probably 20 years. The epilators I have used in the past all had cords, this is the first one I have had that is cordless and rechargeable. I would say that this one feels a bit less powerful than my others. I’m not sure if it’s because it’s cordless, or just the design of this unit. I’m not really sure. It is nice to not have to worry about a cord, but I do have to worry about recharging it. You cannot use this epilator while it is charging, that is stated in the instructions. I mostly use an epilator on my forearms, which used to be fairly hairy as I’m a dark haired woman. Now, perhaps 20 years later, I have to really look closely to see if it’s time to epilate again. So it does pay off. And I don’t even feel anything when I epilate, since the hairs are pretty fine and short. This cordless epilator comes with only a few attachments, which are two different blade guards. These snap on and off without a problem. Apparently there are some other really cool attachments for pedicures, which only comes with that particular upgraded package. I looked to see if I could buy the attachments separately, and I couldn’t find anything. There are two speeds to the epilator. When you first turn it on, it’s on the highest speed, then if you push the power button it switches to the lower speed, and then push the power button again and that turns it off. This unit is waterproof, so you can use it in the shower, or rinse it off with water. There is a blade brush included with this, to brush all of the epilated hairs off of the blade and handle. I would say this is a good starter unit for anybody who is interested in becoming less hirsute. The included instruction is quite complete also.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Works with some pain

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Philips 8000 series epilator is well made. It has a very nice ergonomic design which feels good to hold and maneuver during applications. It comes with a rechargeable battery that will last up to 40 min of continuous use. It can be used during wet and dry applications. I recommend doing it wet. It has two types of speed mode and a light that can help to see unremoved hair. My girlfriend used it and the machine does work as intended. However, she's not used to using a depilator and complains about the pain. This is not a razor so yes the machine will pull hair from the roots that's how your skin will be smooth for weeks. I used it on myself and oh boy it does hurt, more power to the woman's lol. The more you use it the more your body becomes accustomed to it and the pain will be less. If you are used to waxing then using this machine will be no problem. Overall this machine does what it is supposed to and does it well. It is a bit loud and it looks intimidating but it works. It is easy to hold and it's light. It can be used during wet and dry applications no problem. It comes with needed accessories to be used in different parts of the body. In the box you get the epilator, two attachments, cleaning brush, carrying case, charger and manual.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Can be useful in certain areas.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Hair Removal Epilator, Series 8000 can be a good buy depending on where you plan to use it. I have tried it in 3 different places and each area performs a little differently, likely due to the fineness of the hairs. The instructions are easy enough to navigate and the epilator is easy to use. Since I have not used an epilator of any kind before, I did search up some videos about it before using it. One video claimed that it didn't hurt and was equivalent to the feeling of shaving. That was a bold faced lie. This device is basically a pair of electric tweezers, of course it will be uncomfortable. It rates about a 3+ from 1-10 pain scale. Not horrible, but by no means pain free. I tried it both wet and dry. It is a smidge less painful when it's wet. For the armpits. I give it 5 stars. It seems the most effective there. For the legs, I give it 4 stars. The knees were actually not plucked out, rather they were just trimmed, and 2 days later there was new stubble formed. I did have pink dot irritation on my legs which lasted for about 3 hours. Instructions forewarn about this and recommend evening use so the dots can fade overnight. For the face, I give it 3 stars. I have very fine peach fuzz. It was able to get maybe 40% and it was the most painful and difficult to do. I repeated it the next day and achieved a better result (maybe 80%), but I had to do it dry so I could see well in the mirror. 2 days later I have some tiny pink bumps or pimples in the spot from the irritation. I will probably leave the face alone since it is not worth the pain and result in my case. Things to note, there are disclaimers about the possibility of ingrown hairs resulting. If you have a history of ingrown hairs, it may not be the right product for you. Also, they recommend not sharing your device due to hygiene concerns. I would recommend this product to a friend with the above information being told in advance so they can know what to realistically expect.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Unit, Just Not for Me

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phillips Series 8000 Wet & Dry epilator is a very nice, quality unit. I just don’t think it’s the device for me. I wanted to use this primarily on my face. The unit advertises that it can remove hairs that are “shorter than waxing”, so I thought it would work. Unfortunately, that wasn’t my experience. Normally, I tweeze daily and use an at-home laser treatment once per week. This unit didn’t pick up any of the hairs I would normally pluck. I even gave it two days to grow out to allow for length. I tried the gentle cap (recommended for the face), the larger area guide, and just the unit alone. It picked out a few dark hairs. The fine white/blonde hairs I have were not removed at all. I tried to use it on my upper lip and…OUCH! It felt like it bit more skin than removed hair. I won’t be doing that again. I tried it on the longer, thinner hair on my arms and there it did a pretty good job. I did have some red spots afterward. I used the unit before bed, and the spots were gone by morning. Using it on my arm was not super painful, but I did feel pulling on the hair. It wasn’t pain-free. Full disclosure on my tests – I did NOT use if after a shower (my routine is done before I shower), nor did I try the wet features. I am not in the shower long enough, I think, to be effective. I wouldn’t say not to try this unit. I just don’t think it’s the solution for me.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Super smooth skin

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many products to remove hair from my legs, underarms and forearms. Hair still grows back within a short period of time. So far, this has removed hair and it has stayed off! I realize some will grow back but this really removes hair right from the root. Do realize that this does "pinch". Some would say it's painful. It all depends on your tolerance. I have a pretty high pain tolerance so I feel a pinch. It is pulling hair out by the root so it won't be painless. There is an attachment that stretches the skin to help reduce the pulling feeling. There is also an attachment for "sensitive" areas. Not to give too much information but I have not tried that one yet. What I like about this is that you can get smooth skin for a vacation and be set for over a week. No need to bring razors along to shave daily. The skin on my legs, arms and underarms is so smooth! There are no bumps or redness after using this. The only downside is that it is LOUD! I tried using it while watching TV and it drowned out the show. Overall, this is a great way to get super smooth skin that lasts.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to use and very fast.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice epilator. It comes in a nice small package and they include the epilator, a couple of attachments, a carrying pouch (white) and charging brick with cable. It has an LED light to help illuminate while you epilate (very bright). I fully charged it once I received it. It quick charges very fast if you just want to use it a bit, or you can leave it charging for a full charge that will last you a long time. I love how fast it can remove my leg hairs and also on my arm pits. They also include a couple of attachments. One is for more sensitive areas (like the bikini area or around your arm pits), the other attachment kind of stretches your skin so its easier to remove hairs. I love that it can be used either wet or dry, since most of the times I do my hair removal when showering, this is very important. It has a super bright LED light that really illuminates so for great precision. My skin was super soft and not irritated at all compared to using razors, highly recommend it. I did notice the whole head can be removed for a thorough cleaning just by pressing a button on the back. The trimmer itself has two speeds you can choose, depending if you want to go fast or slower for a more thorough removal. Really nice. Highly recommend it if you want soft skin and no hairs!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Ouch...but it works...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: 1. USE: I used the Philips Epilator twice 2. SETUP: Charge it to 100% before using, per the instructions 3. Usability is easy 4. The quality and durability seem decent 5. I would never try another epilator ever again I bought this epilator for my girlfriend. She said she would only try it if I tried it out first. I figured, why not...these things have been around for forever, it seems like they work (since they’ve been around since before I can remember), reviews seem mostly positive, and Philips is generally a good brand (I personally use their Norelco products). I turned it on without fully charging it and thought this is going to be interesting. It charges in less than 2 hours. I kept it on the charger overnight. I decided I would try it out on my upper arm, which is not a delicate part of my body. The instructions say to keep it at a 75 degree angle - I would agree this is the best angle to remove hair. Outside of that parameter, it seems to either not pull anything and/or pinch your skin with hair - it does not cut your skin, but will pull your hair. So, how did it feel…well, it was uncomfortable, but not horrible…yes, painful. I could not imagine using this in a more sensitive part of your body…unless you enjoy pain…I do not… So what happened over the next several hours to days after using it? It caused a red, bumpy rash, which has mostly settled down. The hair does seem to have been removed…and hasn’t grown in about a week or so, but to me it wasn’t worth it. My girlfriend (and multiple other people I have told about my experience) think I’m crazy for trying it…and for some reason, no one wants to try it themselves (which you shouldn’t share personal hygiene products anyway…). As I’m writing this, it’s Halloween…so maybe I’ll trick my brother into trying it…just kidding. Bottomline, it seems to be constructed well. If you have used something like this before and have been either happy with the results and/or wanted more, this should work out well for you. I would say use it about a week before you need to, so if your skin develops a rash, it will clear up within that time. For my use, I can’t imagine using it myself again. And my girlfriend won’t even try it…

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Bearded lady, No more!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that I would’ve needed such a fabulous game changing device as this, but hey strange things happen as we age. I’ve used creams but decided a few years ago that the harsh chemicals aren’t worth it to continue to use on my skin. So I began plucking the few hairs that have thickened over the years. This device has changed the game. It works. Simply put. It doesn’t hurt and it pulls out the hairs with accuracy. The only hairs that seem to be elusive to this machine were the white hairs that have thinned over time. Which was a bit odd but that was one or two that I had to hand pluck myself, which I would say was still a success. It is a little noisy but not loud. It fits well in the hand and comfortable while operating. It glides over my skin and it didn’t pull or snag my skin. Very easy to use and I was able to go over areas multiple times to make sure all the hairs were gone, and I experienced no irritation. Charging doesn’t take long. This is the fastest I’ve ever been able to rid myself of the beautiful gifts and wonders of aging into a bearded lady. lol Overall, I’m super happy with this device and I highly recommend it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than the 9 series I bought last year...

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far more effective than the Braun Silk-épil 9 I bought last year has ever been. No strawberry legs, and this doesn't try to pinch and pull skin in more sensitive areas... At least for me. Have used this everywhere, except for underarms, and this clears the hairs in just a few passes at most. My Silk-épil 9, even when it was new, took way more passes over the same area and/or even having to do circles and all sorts of other nonsense to get the same results as I got with this epilator. I'll probably get another to keep in my suitcase so I dont have to remember to pack it every other week.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Torture device?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​My wife has had 2 Epilators in the past, the one she liked the best was Philips she had when we lived overseas (years ago). Now that she has older tougher skin she thought she'd try it again, thinking it was newer technology. The newer technology is the exceptional battery life from the lithium ion batteries. I've captured an image of the instructions (if you consider this I suggest you read them first), you can zoom in and read all the details, most of which tell you what not to do. This specific unit comes with three accessories, the instructions cover the 12 that are available. If you're not aware this epilator is only intended for use below your neck. The product has 2 speed settings, high and low. You can use it either wet or dry; although wet after showering is recommended for "less painful epilation". When you first turn it on it's on high, press the button again and it changes to low. The epilator doesn't really pick up much of anything. It takes several passes over the same spot. Second, it really hurts, she first tried it on her legs, and found several areas (raised moles etc) that had to be avoided (for fear of ripping them apart). She said it still felt like you were getting stabbed and scratched by tiny blades. ​She's previously tried waxing and said that it hurts less. She only did her shins on both legs. Both ended up with red rash. ​After the hairs started growing back, almost every hair follicle was ingrown. So the rash is ​now gone but the spots she epilated are covered in painful ingrown hairs. So, the battery life is great, you can torture youself for a longer period of time, or NOT!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but I believe the old version with the metal “tweezers” worked better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epilator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does the job definitely recommend using while in shower or bath as it makes it easier for the machine to pull it from the skin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a nice thing but hurts to use i cried lol maybe for someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this epilator. It works great. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epilator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Same results as waxing without all the mess and preparation. Will use it over and over again. Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! Great customer service too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good just not great works ok but not for everyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It rips hair out quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good and will remove hair quickly. It needs to be held at about 70 degrees to the area or it doesn't grab hair correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate Shaving.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this is to use. Can be used wet or dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good, the packaging was good , everything was good

    I would recommend this to a friend
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