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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 299 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 40” Class LED HD Smart Xumo TV's picture quality, price, and ease of setup. Many customers mentioned that the TV has a great picture quality and is a great value for the price. Customers also appreciated how easy it was to set up the TV. Some customers mentioned that the sound quality could be improved, but overall, customers are very happy with this TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 299 reviews
  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and awesome features great picture. Excellent product and great price point for the product

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your awesome review! We're delighted to hear that you found the Pioneer 40” Class LED HD Smart Xumo TV easy to set up and that you're enjoying its great features and picture quality. It's fantastic to know that you consider it an excellent product at a great price point. We appreciate your feedback and hope you continue to enjoy your TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent packaging! Value for price excellent, Great quality, easy set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 40” Class LED HD Smart Xumo TV! We're delighted to hear that you found the packaging excellent, the value for the price great, and the setup easy. Your satisfaction with the quality means a lot to us. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Easy setup, Picture quality, Price

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good t.v. nice picture. Easily installed , grate price!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 40” Class LED HD Smart Xumo TV! We're glad to hear that you're enjoying the nice picture quality and found the installation process easy. It's wonderful to know that you got it at a great price. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    The right size and the right price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I was able to snag this for my son to play video games in his room. It’s the best price point in the size category. The native apps were easy to navigate and were the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Good TV for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV during a holiday deal promotion and for the price it's a good little tv for my child. The sound quality isn't great, so if it was for your main living room tv you might want to invest in a sound bar. The setup was super easy and she's really enjoying it. For the money paid this was a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I found a Gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "Best Buy" purchase for this brand. Pioneer has been in our household since I can remember with my mom who had their stereo system. Great quality product overall the picture, the sound and its a Smart TV. Wow! I'm glad I shopped around and found this Gem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Not too heavy which makes it fairly easy to hang it on the wall. Decent reception through the antenna input. Kinda slow traversing the system. Not a big deal for me, I use a Roku for streaming. I did try watching some streaming using the TV's app. It kept hanging and saying there was a network issue. The TV is located about 3-4 feet from the router. The Roku is right there, too and has no problem. Same network. Would have preferred a non-Smart TV, but they seem to no longer exist. My Roku is also a soundbar, so I cannot speak to the sound quality. (The ARC function works well.) Most TVs do not have very good sound, though. This is a decent TV for the money, but don't expect a zippy response while using the apps. Maybe my network issue is a fluke, but everything else I use works fine with my router.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback, MarkA! We're glad to hear that you're enjoying the picture quality and ease of installation of your Pioneer 40” Class LED HD Smart Xumo TV. We appreciate your insights on the system's responsiveness and network issues. It's great to know that your Roku setup is working well for you. Your comments are valuable and help us continue to improve our products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Screen defect

    Rated 4 out of 5 stars

    Pioneer 40 tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great Had a problem with a line on the screen so Bedt Buy replaced the unit

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv, picture is good sounds great. love xumo lots of good programming. solid tv. i use it for a monitor absolutely perfect tv. and loved the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were at an Airbnb and they had a non smart TV and some big games where on so I ran to Green Bay and picked this up and it was perfect. For the money you can not go wrong.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We are delighted to hear that the TV was a perfect solution for your needs during your stay at the Airbnb. It's great to know that you found it to be a good value for the money. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote lag

    Rated 4 out of 5 stars

    Pioneer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, but does not pair with Xfinity remote for on/off or volume. You have to use both remotes to manage the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice I got it for my son he’s a gamer great size fits directly on his tv stand shows a great place picture.. And it’s nice for the price you can’t beat it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sale value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this tv fits my needs pretty perfectly. The resolution and speed is really good for my beginner ps5 and YouTube streaming needs. My only real complaint is that the remote makes a very high-pitched sound whenever you press any of the buttons. It’s not really noticeable unless you hold it near your face and/or the room you’re in is quiet. It also takes aprox. 5 seconds after hitting the power button for the tv logo to pop up on my screen, letting me know it’s on so sometime a I can’t tell if I’ve fully hit the power button. Not any functionality errors; just personal preference!! I would definitely recommend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 40” Class LED HD Smart Xumo TV. We're delighted to hear that the resolution and speed meet your needs for PS5 gaming and YouTube streaming. Your observations about the remote sound and power button response time are valuable, and we appreciate your personal preferences. It's great to know you would recommend the TV overall! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best tv yet for the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazingly clear real-life picture on this tv. I liked this picture quality so much untill i bought another 40 inch and a 32 inch, I am very satisfied. Thank you pioneer and Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great little TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Bought this for my mother in law. Largest TV that would fit in her old entertainment unit. Excellent picture and sound for a TV of this size. She’s happy which makes me happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv when you get used to it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Especially for a gamer; when you switch inputs itll automatically turn your system on which had to grow on me bc at first i didnt like it but now it saves me time. It looks great gives infinity pool edge vibes. Sound is a little low coming from tv so i would think to buy a sounds system to add. Giving it 4 stars instead of five bc one time it blacked out on me when i first got it and it made me nervous then when i finally got it back on it was stuck in headphone mode. Had to unplug the whole tv. Other than that its a good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Apps, Picture quality

    Rated 5 out of 5 stars

    Fantastic television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer TV has an absolutely amazing picture. Many many different apps to enjoy channels that are pre-programmed in all I had to do was Program, the Bluetooth. It was very, very easy

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    Nice looking compact TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is compact for the small house, voice remote is good. Picture quality and sound can be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV! Great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and price! Can't wait for my Godparents to open it on Christmas Day! Thank you Best Buy for amazing deals!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good picture and easy to set up. will probably buy another when it goes on sale

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 40” Class LED HD Smart Xumo TV! We're thrilled to hear that you found the picture quality impressive and the setup process easy. It's great to know you're considering purchasing another one when it goes on sale. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

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