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Customer Ratings & Reviews

Your price for this item is $179.99
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Customer reviews

Rating 4.4 out of 5 stars with 2114 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, price, sound, and easy setup of the 55" Class LED 4K UHD Smart Xumo TV. They appreciate the great picture quality, affordable price, good sound, and simple setup process. However, some customers have concerns about the TV's software, remote control, slow performance, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,114 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture for this price I was shocked! First TV in my life that right out of the box in energy saving mode picture looks amazing and was like should I really adjust anything? Colors are pretty on target,motion not so bad at all,app/apps pretty good,6months free of peacock has 95% of apps everyone would uses on it. Now downside remember the price of this TV so the downside is not really a down side, first this TV gives you a pic of a 1000 to 2000 dollar tv for way less money now downside blacks not super black duh it's Lcd not OLED,motion blur sometimes not really bad at all but it's there, not an edge to edge TV of pic but you don't miss it do to the great pic your getting at this price,OS has some lag but nothing super bad, remote makes clickety click sounds when you use it,you can not install your own apps but they have 95% what most people use. I have the 55inch model in my kitchen and I would think about buying one for my main room but only goes to 65" wish they made a 89 to 100inch version I would buy it for my main theater room that's how good I think this TV is for the price. Don't let Best buy employees scare you from buying it because it's not a Samsung,LG,TCL or whatever this TV is in with those brands trust me. Just buy it you will not return it unless your looking for best everything then go OLED or jcv project or Runco projector then your talking thousand of dollars difference in price then this TV. Bestbuy specs are not right on the TV it has a voice remote just like Google, it does a lot is smart TV right out of the box it talks to you no joke I shut it off because it does get annoying and at night my wife would kill me turning it on and it saying "power is on!" " Volume up, Volume down!". Buy the TV no worries.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JamesP! I am incredibly grateful for your detailed and honest feedback on the amazing picture quality and features of this TV at such an affordable price. Your insights have helped me make an informed decision and I truly appreciate your recommendation to not let any misconceptions about the brand deter me from purchasing it. Rest assured, I will maintain the high quality of service for this TV and take full advantage of the 1 yr. manufacturer warranty for any potential issues that may arise. Thank you for sharing your experience and helping others like me make a wise investment in an exceptional product.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Set Up & Great Quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is the best one I have owned and the set up takes no time at all. From opening the box to having the tv fully plugged in and set up, it took me maybe 4 minutes. I love how accessible all streaming services are set up right at the Home Screen! The colors are bright, the audio is clear, and the quality is great! The only thing I would change is that I cannot easily find where to turn down the brightness at night. I don’t know if there is a setting for that and I just haven’t been able to find it yet!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, Whitney! We're thrilled to hear that your Pioneer TV has been the best one you've owned, with a quick and easy setup process. It's great to know that you're enjoying the bright colors, clear audio, and overall quality, as well as the accessibility of streaming services on the Home Screen. Your input about the brightness setting is valuable to us, and we appreciate you sharing it. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible TV at an Unbeatable Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the 55” Pioneer UHD TV and I am beyond impressed. The picture quality is amazing sharp, vibrant, and super clear whether I’m watching movies, sports, or streaming shows. Fast scenes play smoothly without any lag, and the sound is surprisingly great too. Voices are crystal clear, and I didn’t even need a soundbar. The operating system is fast and easy to use. Apps open quickly, navigation is smooth, and setup was simple right out of the box. What made this even better was the incredible deal I got at BestBuy, I paid less than $200 for a TV that easily looks and performs like it’s worth $400. Thank you, BestBuy, for such a fantastic offer! If you’re looking for a great 4K UHD TV that won’t break the bank, this is it. Highly recommended!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Davin! We’re so glad to hear how impressed you are with the performance and value of your 55” Pioneer UHD TV. Your detailed feedback about the picture, sound, and ease of use is incredibly appreciated. We’re proud to deliver quality that makes a difference. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Rarity… Company name & moniker alike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I could simply write “Pioneer” and I would justifiably be able to Drop the Mic right there! As there is something you never hear, which is, I am unhappy with my pioneer fill in the blank… As no, such derogatory comments are ever found with this brand. In fact, what you do here and you’re going to hear again in this review… “Nothing butt net!” As pioneer is not only the companies name, but is also a well earned moniker for each and everyone of their products and this TV is just the next and a long line of an electronics company who just like their name, have been successful pioneers, bringing their products to market. There is nothing dumb about this smart TV. And the smartest thing about this TV has got to be the incredible price that it sells for. If you’re looking for observable pixelation with the movement of a films camera, then you should probably keep shopping because you’re not gonna find the pixelation with this product. However, if Kris clear high resolution imagery, whether the shot is still, or it is mid action, that by the time the original capture was made with the camera, the image has been run through post production, now it’s time to broadcast the image on your TV, the high resolution hits as true as a note can hit. My review is not meant to be presumptuous when I referred to this as your TV, as you would have to be out of your mind to not settle on this as your choice, a choice who is surrounded on all sides by copious amounts of other choice possibilities. In fact, if you’ve made it this far in the review, then I have not done justice as you should already be processing your check out, which is most definitely not this page where these words are being read… now go and get it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Gorgeous picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV! After having the same TV for 7 years, I decided to treat myself during a Black Friday deal and I’m so glad I did. The color is so crisp and bright and the sound is fantastic. It was super easy for me to setup (I live by myself so I set it up myself) and is surprisingly lightweight for how big the TV is. I highly recommend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ChloeC, thank you for your enthusiastic feedback! We're thrilled to hear that you're loving your new TV and that it has exceeded your expectations. It's fantastic that you found the setup process easy, especially setting it up on your own. We're delighted that you're impressed with the crisp and bright colors as well as the fantastic sound quality. We appreciate your recommendation and are delighted that you took advantage of our Black Friday deal. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your viewing experience! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    INCREDIBLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I do know a thing or two about TVs. I wanted to get the most out of my XBox Series X so I needed a tv that was up to snuff. I finally settled on the 65in LG C1 OLED. Incredible TV. But it was also $1700. The 55in Pioneer is also incredible but its in a different weight class because its only $200 (BlackFriday). So no, it wont have that insane contrast, you will see light leakage on an the edges. It wont have the exact same bass as my $1700 OLED, BUT at 200 bucks, the picture is still crisp enough, the sound is bassy enough and I am overall impressed at what Pioneer did here at this cost. Its got built-in streaming apps so no need for me to grab a Roku. 3 HDMI ports, none of them are 2.1 but I didnt expect it. The remote even has voice command and I didnt realize that at first. And its fairly light. This is a perfect tv for my bedroom and I am not one bit disappointed. Only thjng I cant speak on of course is longevity; i have heard TVs for Black Friday may not last the longest, but we shall see. Take a look at my picture of Loki from the first Avengers movie. Looks pretty clean. Unfortunately the price has gone up since BF; its hovering around $240-$250. I might be a little less impressed had I paid 50 bucks more but its still decent so far at that price. Shop around a bit more and compare if you will spend $250. But for price I bought it at and specs, its a solid 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great TV, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price! Very easy to set up and use. Haven’t tried the app yet, but glad it’s an option. No complaints about the sound or picture quality, though I’m not an expert. Bought this as a birthday present to myself and I’m incredibly happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, have had for almost 6 months and have had zero issues with functionality, speed, picture clarity, or sound. Love the remote and that it has voice functions. The ONLY downside and reason for four stars is that despite being a smart TV, it doesnt have the same access as some of the other major brands, so there are certain channels and apps that you cant download on this. It does have most big ones, but I reccomend checking the compatibility of the apps you use regularly before buying. That small issue aside, we love the tv and would buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Buy for your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, and equipped with all the streaming services. The picture is great the sound is even better and clean! The price is affordable and what you get for the money is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    55" pioneer tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv was easy to use interface. Love it more than my other Samsung tvs. Picture is clear sound is perfect and colors are bright with many options and settings to set it up however you prefer! Will buy again in the future.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback, AnissaS! We're thrilled to hear that you love your Pioneer 55" Class LED 4K UHD Smart Xumo TV and find the interface easy to use. It's wonderful to know that the picture clarity, sound quality, and vibrant colors have exceeded your expectations, especially compared to your other Samsung TVs. We're delighted that you appreciate the customization options and are considering buying again in the future. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, has good picture and sound. Menu is easy to use and has app that can use as remote and you can airplay.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TimS, for your great feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear you're enjoying the picture and sound quality, and it's fantastic that the easy-to-use menu and remote app features, including AirPlay, are adding even more convenience to your viewing experience. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great budget tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this tv up over the weekend. Great oucture quality for price. 306 with 2 yr warranty cant beat that for a 55 inch. On issue with remote , it just. Stops working and you have to re insert battery to get ot to work. Contacting best buy about thos ossue.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

    • Brand response from Pioneer Support, Mariepel C.
      Posted .

      Hi, thank you taking time to review our product, I apologize for the issue you have encountered. We know how frustrating it is. We would love to check this situation further with you. Please feel free to contact us at [email protected] to get assistance with your unit.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound on a Tv, l have not had another tv with this quality of sound. I am a bass lover and this tv has that along with a great picture. Will buy again!!!! Defenetly recommend it, wont be dissapointed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for the enthusiastic feedback! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is delivering such an impressive audio and visual experience—especially for a bass lover like yourself. It’s fantastic to know it’s exceeded your expectations and that you’re already thinking about getting another. Your recommendation means a lot, and we’re glad it’s been such a great fit for your setup! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Pioneer 55 inch Xumo 4K LED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! 4K Smart 55" LED Xumo TV. Easy to set up and all the streaming apps that we wanted was already loaded in the system. Got it up and running in no time after loading newest software version. Really beautiful crisp colors and perfect for our viewing needs. Hopefully it lasts for awhile until we decide to splurge for an OLED TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, ucslaj00. We’re dedicated to providing the best TV, and your feedback motivates us.
      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This budget-friendly 4K TV shines for casual viewers: vibrant colors, simple Xumo Play OS (free channels + apps like Netflix), and sleek design. However, expect frequent ads in menus, basic sound, and occasional lag. Perfect for secondary rooms or cord-cutters who don’t mind promotions. Not for cinephiles or gamers. **Pros:** Cheap, easy setup, decent picture. **Cons:** Ad-heavy, average motion handling, plasticky remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    For the price, can’t beat it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for $175. Expectations were very low, though I’m pleasantly surprised. Picture quality is good (for a cabin TV), apps work as they should. Haven’t had slowness or connectivity issues others have mentioned. Would buy again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Sounds like you scored a great deal. We're glad the Pioneer TV exceeded your expectations—perfect for a cabin setup and smooth performance all around!
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice tv!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Nice picture quality and good looking! Once you get used to the different functionality it is easy to operate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality, access to the system is fast and very user-friendly, not at all complicated to understand.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, Mimi! We're so pleased to hear that you're enjoying the great image quality and finding the system fast and easy to use. It’s always rewarding to know the TV is delivering a smooth and user-friendly experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture at a very great price. Purchased the 55 inch on sale and it was a smart purchase. Very easy to use and set up. Highly recommended. You can use the microphone on the remote to search for what yiu want

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      I'm delighted to hear that you're enjoying the good picture quality of your 55-inch Pioneer TV! It's fantastic that the setup was straightforward, and the remote's microphone feature makes searching a breeze. Thank you for the positive recommendation!
      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I got and chose this TV its definition is great sound and all the access it has with wireless connections and etc makes it more convient

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, DonP! We're so glad to hear you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and all the convenient features it offers—from its impressive definition and sound to the seamless wireless connectivity. It’s wonderful to know it’s been a great choice for you! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

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